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If the WAN interface is down and you are using Ethernet encapsulation, then you are using a static WAN IP address and/or a Roadrunner service type. Select Static in the IP

Address Assignment field and

enter the information provided. Configure a Roadrunner service in the advanced WAN screen (see the User’s Guide).

If you are not using Ethernet encapsulation and are given a username and password, you are using either PPP over Ethernet or PPTP encapsulation. Enter the information provided. Select Nailed-Up Connection if you do not want the connection to time out. In the Idle Timeout field, type the time in seconds that elapses before the ZyWALL automatically disconnects from the PPPoE/PPTP server.

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