| ENGLISH | |
5 Troubleshooting | ||
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Problem | Corrective Action | |
None of the | Check all cable connections. | |
LEDs turn |
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Make sure that you have the USB or the power adaptor | ||
on. | ||
connected to the ZyWALL and plugged in to an appropriate | ||
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| power source. | |
| Note: Do NOT connect the USB and the PWR ports at | |
| the same time. This will damage your ZyWALL. | |
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| If supplying power via the USB port, use only the included | |
| USB cable. | |
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| Power to the ZyWALL is too low. Disconnect the USB cable | |
| from the ZyWALL and connect the power adaptor. | |
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| If the LEDs still do not turn on, you may have a hardware | |
| problem. In this case, you should contact your local vendor. | |
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All LEDs | Power to the ZyWALL is too low. Disconnect the USB cable | |
blink at the | from the ZyWALL and connect the power adaptor. | |
same time. |
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Cannot | Check the cable connection between the ZyWALL and your | |
access the | computer. | |
ZyWALL |
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Ping the ZyWALL from a LAN computer. Make sure your | ||
from the | ||
computer’s Ethernet card is installed and functioning properly. | ||
LAN. | ||
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Verify that the IP addresses and subnet masks of the ZyWALL | ||
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| and you computer are in the same range. | |
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