| ENGLISH | |
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Problem | Corrective Action | |
Cannot | Make sure the Ethernet jack (in your location) has Internet | |
access the | access enabled. | |
Internet. |
| |
Check the ZyWALL’s connection to the Ethernet jack that has | ||
| ||
| access to the Internet. | |
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| Make sure you enter the given information correctly in the | |
| INTERNET ACCESS screen. | |
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| Contact the local network operator for assistance. | |
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| |
Cannot | The VPN rule should already be configured on the ZyWALL by | |
establish a | your company’s network administrator. Always ensure the | |
VPN | ZyWALL can establish a VPN connection successfully before | |
connection. | taking it to a remote location. | |
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| |
| Make sure you enter the user name and password exactly as | |
| given. The username and password are case sensitive. | |
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| |
| Check that you have a successful Internet connection through | |
| the ZyWALL. | |
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| |
| Access the web configurator. Click LOGS to open the View | |
| Log screen. If a | |
| WAN and LAN are in the same range. In this case, you need | |
| to contact your company network administrator. | |
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5.1 Set Up Your Computer’s IP Address
This section shows you how to set up your computer to receive an IP address in Windows 2000, Windows NT and Windows XP. This is ensures that your computer can communicate with your ZyWALL.
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