ENGLISH

 

 

Problem

Corrective Action

Cannot

Make sure the Ethernet jack (in your location) has Internet

access the

access enabled.

Internet.

 

Check the ZyWALL’s connection to the Ethernet jack that has

 

 

access to the Internet.

 

 

 

Make sure you enter the given information correctly in the

 

INTERNET ACCESS screen.

 

 

 

Contact the local network operator for assistance.

 

 

Cannot

The VPN rule should already be configured on the ZyWALL by

establish a

your company’s network administrator. Always ensure the

VPN

ZyWALL can establish a VPN connection successfully before

connection.

taking it to a remote location.

 

 

 

Make sure you enter the user name and password exactly as

 

given. The username and password are case sensitive.

 

 

 

Check that you have a successful Internet connection through

 

the ZyWALL.

 

 

 

Access the web configurator. Click LOGS to open the View

 

Log screen. If a WAN-LAN subnet conflict error displays, your

 

WAN and LAN are in the same range. In this case, you need

 

to contact your company network administrator.

 

 

5.1 Set Up Your Computer’s IP Address

This section shows you how to set up your computer to receive an IP address in Windows 2000, Windows NT and Windows XP. This is ensures that your computer can communicate with your ZyWALL.

8