ZyAIR
7 Troubleshooting
Make sure you are using the correct power adaptor and the power adaptor is plugged into an appropriate power supply.
PROBLEM | CORRECTIVE ACTION |
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The PWR LED is | Make sure you are using the correct power adaptor and the power adaptor is |
off. | plugged into an appropriate power supply. |
| Unplug the power adaptor and plug it in again. If the error persists you should |
| contact your vendor. |
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The BDG/RPT | If the LED is off then maybe the ZyAIR is set up to communicate in Access Point |
LED is off. | mode and is not in AP+Bridge mode or Bridge/Repeater mode. |
| Make sure that the access point and the associated computers are turned on and |
| working properly. |
| Move your computer closer to the access point or the peer computer(s) within the |
| transmission range. |
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The ZyAIR LED | Unplug the power adaptor and plug it in again. If the error persists, you may have a |
is off. | hardware problem. In this case, you should contact your vendor. |
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The WLAN LED | Make sure that the access point and the associated computers are turned on and |
is off. | working properly. |
| Move your computer closer to the access point or the peer computer(s) within the |
| transmission range. |
| There is too much radio interference (for example microwave or another access |
| point) around your wireless network. Relocate or reduce the radio interference. |
| Optimize the performance of the WLAN by ensuring that the distance between |
| access points is not too far. In most buildings, most WLAN adapters operate within a |
| range of 100 ~ 300 feet, depending on the thickness and structure of the walls. |
| Radio waves can pass through walls and glass but not metal. If there is interference |
| in transmitting through a wall, it may be that the wall has reinforcing metal in its |
| structure. Install another access point to circumvent this problem. |
| Floors usually have metal girders and metal reinforcing struts that interfere with |
| WLAN transmission. |
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The ETHN LED is | Check the wired connection between the ZyAIR ETHERNET port and your computer |
off. | or hub. |
| Make sure your computer’s network card is working properly. |
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