ENGLISH

Troubleshooting

Try the following if you cannot get to the NSA210 login screen.

•Make sure the NSA210 is turned on.

•Check the NSA210’s cable connections. Make sure the NSA210’s LAN LED (located on the LAN port) is on or flashing.

•Make sure you have initialized your NSA210 using the NAS Starter Utility.

•If you were trying to login directly by typing the server name (default nsa210) into your web browsers address field, make sure you have installed the NAS Starter Utility and that you have typed the server name correctly. If it still doesn’t work, try running the NAS Starter Utility steps again.

•Make sure your computer’s IP address is in the same subnet as the NSA210’s IP address. You can use the NAS Starter Utility to find the NSA210’s IP address. See the User’s Guide appendix on setting up your computer’s IP address for how to change your computer’s IP address. Skip this if you know that there are routers between your computer and the NSA210 (like if you are connecting through the Internet).

•Ping the NSA210 from your computer. Make sure your computer’s Ethernet adapter is installed and functioning properly. In a (Windows) computer, click Start, (All) Programs, Accessories and then Command Prompt. In the Command Prompt window, type “ping” followed by the NSA210’s IP address and press [ENTER]. Use the NAS Starter Utility to find the NSA210’s IP address if you don’t know it.

•Use Internet Explorer 6.0, Mozilla Firefox 1.07, Netscape Navigator 7.0, or later versions of these with JavaScript enabled.

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