ZyXEL Communications P-2302R-P1 Series Troubleshooting

P-2302R-P1 Series Quick Start Guide

Follow these directions to call the phone that is connected to the P-2302R-P1.

•(P-2302R-P1) Use your VoIP service provider’s dialing plan. The P-2302R-P1 must be on.

•(P-2302RL-P1) Use your VoIP service provider’s dialing plan, or just dial the phone number.

Troubleshooting

PROBLEM	CORRECTIVE ACTION
None of the lights turn	Make sure that you are using the power adaptor provided with the P-2302R-P1.
on when I plug in the	Check all the connections you made in section 2.
P-2302R-P1.
	Make sure the power source is turned on and has power.
	If the problem continues, contact your local vendor.
The POWER light is	Unplug the device, and plug it in again.
red.	If the problem continues, contact your local vendor.
I can open the web	Make sure your web browser meets the requirements identified in section 1.
browser, but I cannot	Check the connection between your computer and the P-2302R-P1. See section 2.
see the Login screen.
	Make sure your computer’s IP address is in the same subnet as the P-2302R-P1’s IP
	address.
	• If your P-2302R-P1 is in Router mode, let the P-2302R-P1 assign an IP address to
	your computer. See Setting Up Your Computer’s IP Address.
	• If your P-2302R-P1 is in Bridge mode, set up a static IP address for your computer.
	For example, if you set the Management IP Address to 192.168.5.1, set up a static
	IP address of 192.168.5.34 on your computer. See the appropriate appendix in the
	User’s Guide for instructions. When you finish, set up the original settings again.
	Make sure your computer’s Ethernet adapter is installed and functioning properly.
	If you changed the P-2302R-P1’s mode or IP address, make sure you use the new IP
	address in the Address or URL field in the web browser. (Note: This Quick Start Guide
	does not explain how to change the P-2302R-P1’s IP address.)
	If the problem continues, contact your local vendor.
My password is not	Make sure you enter the password correctly. It is case-sensitive.
working.	If you changed the password in section 3.1 and then forgot it, you can reset the device.
I forgot my password	This changes all the settings to their original values, and you have to make all of your
for the P-2302R-P1.	changes again. To reset the device,
	1 Press the RESET button until the POWER light starts to blink. (This usually takes
	ten seconds or less.)
	2 Release the RESET button.
	Afterwards, the P-2302R-P1 is in Router mode, its IP address is 192.168.1.1, and the
	password is “1234”. See your User’s Guide for more information.

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