P-2302R-P1 Series Quick Start Guide

 

 

PROBLEM

CORRECTIVE ACTION

The web configurator

By default, the web configurator times out in five minutes. Log in again. You can change

returns to the Login

this setting. Click Maintenance > System > General, and change the Administrator

screen when I try to

Inactivity Timer.

do something.

 

 

 

There is no dial tone.

Check the connection between your telephone and the P-2302R-P1. See section 2.

 

Test the telephone wire.

 

1 Connect the wire to a telephone and a regular telephone outlet.

 

2 If you cannot hear the dial tone, the wire might be bad. Use a different one.

 

If the problem continues, contact your local vendor.

 

 

I cannot make VoIP

Log in to the P-2302R-P1. Select Go to Advanced setup. The Status screen appears.

phone calls.

In the VoIP Status section (at the bottom), make sure at least one of the VoIP accounts is

The dial tone beeps or

registered. If neither account is registered, click Register for the VoIP account(s) that you

pulses.

set up in section 3.3. If you cannot register your VoIP account(s), see the Troubleshooting

suggestions for this problem below.

 

 

If the problem continues, contact your local vendor.

 

 

I cannot register my

Make sure you provided the right information in the VoIP Setup Wizard. See section 3.3.

VoIP account(s).

Make sure you can access the Internet through the P-2302R-P1. Launch your web

 

browser, and go to any web site (for example, http://www.zyxel.com). If you cannot open

 

the web site, see the Troubleshooting suggestions for that problem.

 

Make sure your VoIP account uses SIP. Your P-2302R-P1 only supports SIP. If you are

 

not sure, contact your VoIP service provider.

 

If the problem continues, contact your VoIP service provider.

 

 

I cannot access the

Make sure you provided the correct information in the Connection Wizard. If you are not

Internet through the

sure which connection type (encapsulation) your ISP uses, try selecting the other one in

P-2302R-P1.

the Connection Wizard. See section 3.2.

 

Make sure you provided the correct user name and password if you are using PPPoE.

 

Check the connections between the P-2302R-P1 and the modem or router you use to

 

access the Internet. See section 2.

 

If this is a new Internet account, contact your ISP.

 

If the problem continues, contact your local vendor.

 

 

Setting Up Your Computer’s IP Address

Note: Follow these instructions only if you are following a suggestion in Troubleshooting.

This section shows you how to set up your Windows NT/2000/XP computer to automatically get an IP address from the P-2302R-P1. See your User’s Guide for detailed IP address configuration for other Windows and Macintosh computer operating systems.

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