TROUBLESHOOTING GUIDE
If you have followed the instructions and are having difficulty operation the unit, locate the SYMPTOM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.
SYMPTOM | POSSIBLE CAUSE | CORRECTIVE ACTION |
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No power. | No power plug connection at the AC wall outlet. | Insert the power plug into the AC wall outlet. |
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The power is on, but the player does not work. | No disc is loaded. | Load a disc. |
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No picture. | An unplayable disc is loaded. | Load a playable disc. (Check the disc logo, |
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| type, color system and Regional code.) |
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| The TV is not set to receive signal from the unit. | Select the correct input function on the TV. |
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| The video cable is not connected. | Connect the video cable into the jack. |
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No sound. | Volume control is set to minimum. | Turn up the volume. |
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| The wrong function is selected. | Select the correct function. |
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| Faulty speaker connections. | Connect the speaker wires firmly to the speaker |
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| terminals. |
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Sound is heard from only one speaker. | Faulty connection of speaker wires. | Connect the speaker wires firmly to the speaker |
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| terminals. |
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Picture is disturbed when using a conventional | The VIDEO OUT SCAN SELECT switch is set to | Turn off the power and set the switch to the |
TV. | the SELECTABLE position (using COMPONENT | INTERLACE position. |
| VIDEO OUT jacks). |
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The playback picture is poor. | An unplayable disc is loaded. | Load a playable disc. (Check the disc logo, |
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| type, color system, and regional code.) |
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Part of | Incorrect aspect ratio setup on TV. | Refer to the instruction manual of your TV. |
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“ ” appears on the TV screen. | The selected function does not operate on the | The feature or action cannot be completed at |
| disc now. | this time because: |
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| • The feature is not available at the moment. |
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| • The DVD software restricts it. |
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| • The DVD software doesn’t support the |
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| feature (e.g., angles). |
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The player does not start playback. | No disc is loaded. | Load a disc. |
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| An unplayable disc is loaded. | Load a playable disc. (Check the disc logo, |
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| type, color system, and regional code.) |
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| The disc is loaded with the label side down. | Load the disc on the disc tray correctly. |
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| The disc is dirty. | Clean the disc or replace it. |
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| “PARENTAL” is set. | Cancel the parental lock function or change the |
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| rating level. Reset it after play. (See Page E32.) |
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The operation or display is not normal. | The unit must be reset. | 1. Disconnect the power cord. |
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| 2. While pressing both BASS and SOUND |
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| buttons at the same time, connect the power |
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| cord. “RESET” appears. (See Page E3.) |
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Flickering :ST". | Weak signal. | Reorient the FM antenna lead wire or install an |
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| outdoor FM antenna. |
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The remote control does not work properly. | The batteries in the remote control are weak, or | Check the battery polarity (+ or |
| installed incorrectly. | Replace the batteries. |
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| The remote control is not aimed at the remote | Aim the remote control at the remote sensor |
| sensor window. | window. |
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SERVICING:
Should this product require service, refer to the Hitachi DVD product limited warranty.
If you do not have a convenient Hitachi service facility nearby, call the