Bosch Appliances 3 manual

Page 35

Bosch

Supplier Logistics Manual, Release. 3.0

Attachment 2: Categories/subcategories of logistics complaints

Quantity differencess (MD):

-Higher than ASN / delivery note

-Lower than ASN / delivery note

Delivery notes (LP):

-No ASN at delivery

-incorrect /missing DN data

-deviation between ASN and Delivery Note

Packaging (VP):

-Barcode/transponderfault packaging unit

-incorrect labelling of packaging unit

-wrong or missing material tag

-damage of product

-damage and pollution of container / packaging

-incorrect packaging

Incorrect Delivery (SO):

-Delivery to incorrect customer unloading point

-Delivery to incorrect customer

-mixed delivery

-incorrect product delivered

Rescheduling the production

Stop of production line Bosch plant

Stop of Production line Bosch customer

Robert Bosch GmbH, CP/LOG, 07.05.2007

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Contents Supplier Logistics Manual Contents Management of Returnable Balances Robert Bosch GmbH, CP/LOG CP/LOG PreambleContacts Information LogisticsCommunication between Supplier and Bosch Information InterchangeWebEDI Procurement Control Concepts Classical EDIEDI Transactions Aiag Consistency of Automated ProcessingASN / Label Printing / Shipping Documents VDAOrder Tracking Release Process Order ProcessingExecution Production and Material Release Start-Up and Phase-Out ManagementOrder Processing Using the VMI Process Premium Freight Order Processing Using the DCM or Kanban ProcessControlling of Logistics Performance Delivery PerformancePackaging Logistics Specification of Packaging Region Region Load Carriers Returnable PackagingRegion Documents Region Materials Disposable PackagingRegion Empties Handling of EmptiesProcurement Management of Returnable Balances B2 SUPPLIER-specific load carriersSupply of empties Storage, Repair and Replacement ProcurementCleaning Carriers Shipping ProcedureDispatch Logistics Parcels GSP processing Delivery specificationsMaximum weight of packing units Combining of Shipping UnitsLabeling Methods Labeling of Shipping UnitsFormat and Attachment Shipping Advice with GSP processingDelivery Note Shipping DocumentsEUR 1, F178, DA550, Packing LIST, Commercial Invoice Security in the transportation of goodsTransport Documents Customs DocumentsBosch Supplier Logistics Manual, Release Logistics complaints Bosch Supplier Logistics Manual, Release Outlook 3PL AbbreviationsOdette Attachments Robert Bosch GmbH, CP/LOG