Cisco TAC Web Site

Obtaining Technical Assistance

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.

Cisco Aironet 2 dBi Diversity Omnidirectional Ceiling Mount Antenna (AIR-ANT5959)

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AIR-ANT5959 specifications

Cisco Systems is a renowned name in the networking and telecommunications industry, and one of its standout products is the AIR-ANT5959. This antenna is designed to enhance wireless communication for various Cisco wireless access points, making it a vital component for organizations looking to improve their network performance.

The AIR-ANT5959 is a dual-band antenna that operates in the 2.4 GHz and 5 GHz frequency bands. It supports 802.11n and 802.11ac Wi-Fi standards, which are crucial for delivering high-speed wireless connectivity. This antenna is particularly suitable for environments where robust wireless connections are necessary, such as offices, schools, and warehouses.

One of the main features of the AIR-ANT5959 is its omnidirectional radiation pattern. This design allows the antenna to distribute signals uniformly in all directions, ensuring consistent coverage throughout the intended area. This characteristic is particularly beneficial for creating a seamless wireless experience, minimizing dead spots, and providing strong connectivity for mobile devices.

The antenna is constructed with high-quality materials, allowing it to withstand various environmental conditions. This reliability is essential for outdoor deployments or in challenging indoor settings. Furthermore, the AIR-ANT5959 has a gain of 5 dBi on both frequency bands, which enhances the signal strength and extends the coverage area, making it an effective solution for larger spaces.

Another notable aspect of the AIR-ANT5959 is its versatility in mounting options. It can be easily installed on walls, ceilings, or poles, providing flexibility for network administrators to optimize placement based on specific coverage requirements. This adaptability contributes to the overall efficiency of the wireless network.

In summary, the Cisco AIR-ANT5959 antenna is an outstanding choice for organizations seeking to bolster their wireless infrastructure. Its dual-band operation, omnidirectional radiation pattern, high durability, and flexible mounting options make it a robust solution for delivering reliable wireless connectivity. By integrating the AIR-ANT5959 into their networks, businesses can ensure a high-performance wireless environment that supports modern connectivity needs. Whether used for standard office applications or demanding data-intensive tasks, this antenna remains a valuable asset in the ever-evolving landscape of wireless communications.