Troubleshooting
Please check the manual before reporting a malfunction.
Check the list below before requesting for repair.
Symptom | Check the following | Reference |
The panel is not working. | Is the red light on the control panel |
|
turned on? (Check the power) |
| |
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| |
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| Is the brightness setting appropriate? |
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The screen is fuzzy. | (Check the menu) |
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Are there stains in the screen and camera |
| |
| lens? |
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| Is there moisture in the camera? |
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The alarm has been activated
Did you follow the steps in sequence?
and cannot be deactivated even
(Check the menu)
after pressing the reset button.
The exit mode cannot be set. | Check for open doors | |
(burglar alarm system). | ||
|
The functions are not working
Refer again to the user's manual.
as intended.
The following are not malfunctions:
The doorphone camera and common entrance camera screens may become fuzzy under strong sunlight or headlights.
The image may flicker slightly after pressing the call button.
A motorcycle or car passing by the doorphone camera may affect the image on the screen.
20 / Honeywell Co., Ltd.
