ViewSonic VPC101 manual Troubleshooting, Frequently asked questions FAQ, Power problems

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Troubleshooting

The section describes situations that you may encounter while using the computer and provides troubleshooting steps.

Before you begin troubleshooting, verify the following items:

-If you have added or removed a program or a hardware before the problem appeared, make sure that your computer has met all the pre-installation requirements, review if the installation procedures are correct, and check if the program or hardware is properly installed.

-If an error message appears while the program or hardware is in use, write down the message and follow the on-screen instruction if any. For further details, refer to the docu- mentation or user manual of the program or hardware.

Frequently asked questions (FAQ)

Power problems

Symptom		Possible solution
I have pressed the	•	Check the power cable and power adapter are connected.
Power button, but my
Power button, but my	•	Check the Power button indicator.
computer cannot start		- If the indicator does not light up, your computer is not being
up.
up.		supplied power from an external power source via the power
		supplied power from an external power source via the power
		adapter. Check the connection between your computer, the
		power adapter, and the nearby outlet.
		- If the indicator flashes in blue, your computer has entered
		Sleep mode. Move your mouse or click any button on the
		keyboard to wake the system.
		- If the Power button indicator lights up in blue, the computer
		is being supplied normally with power. Reconnect the power
		adapter and restart the system.
	•	Check if the LCD display power indicator stays in green.
		- If the indicator lights up in amber, your monitor has entered
		Sleep mode. Press the Power button on the front panel to
		turn on the screen.
	•	Certain operating system files may be damaged or missing. If
		so, you have to back up all your data first, and then recover
		your system. Check the supplied System Recovery and Driver
		Disk for details.

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Contents ViewSonic For U.S.A For CanadaCE Conformity for European Countries Following information is only for EU-member statesFCC Radiation Exposure Statement Industry Canada Notice TTE Compliance StatementImportant Safety Instructions Declaration of RoHS Compliance Copyright Information Product Registration For Your Records Product disposal at end of product lifeTable of contents Using the Peripheral Devices Cleaning and careBios Setup Utility System RecoveryTroubleshooting Specifications Other informationDocument type Overview of your documentationTypographics Package contents Touring the PC Getting to know the PCFront view Rear view Getting to know the PCVents Computer stand Right-side view Eject buttonLeft-side view Wired keyboard and mouseSpecial keyboard buttons front view Function key Performed task Indicator lights Overview of the wired mouse front viewSetting up the PC Preparing to setup your PCSetting up the PC Connecting the powerConnecting the wired keyboard and mouse Customizing the mouse settingsTurning on the PC Turning off the PCConfiguring the display Brightness controlConnecting to the Internet Using the PCConnecting to a wired network Using the PC Connecting to a wireless network for select modelsUsing the webcam Using the optical disc drive Inserting a discCD-writable drives DVD-Writable drivesUsing the PC Writing to a disc Reading a discRemoving a disc Using memory cards Using the PC Selecting items with your touch screen Using the touch screen for select modelsComputer Using the Peripheral Devices Connecting USB devicesUsing the Peripheral Devices Removing USB devicesCleaning the screen and computer Cleaning and careScreen and computer Cleaning the discs Cleaning and careStoring your computer Cleaning your keyboard and mouse Keyboard and mouseBios Setup Utility When to Use the Bios Setup UtilityBios Setup Utility Area DescriptionsStandard Cmos Features menu Advanced Bios Features menuLoad Optimized Defaults menu Save & Exit Setup menu Set Password menuExit Without Saving menu System Recovery When to Use System RecoveryRunning ViewSonic Recovery Manager Click ViewSonic Recovery Manager ViewSonic VPC101System Recovery Restarting may take several seconds to finish Running Recovery Disc Creation Tool Click Recovery Disc Creation Tool System Recovery Using the recovery DVD Restarting may take several seconds to finish Frequently asked questions FAQ TroubleshootingPower problems Troubleshooting Internet access problemsOptical discs problems Display problems Keyboard and mouse problems Sound and microphone problems Miscellaneous problems Specifications Model VPC101Specifications Other information Customer SupportOther information Limitation of implied warranties Exclusion of damagesEffect of state law Sales outside the U.S.A. and Canada