ViewSonic VPC101 manual Miscellaneous problems

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Troubleshooting

Miscellaneous problems

Symptom		Possible solution
Certain video files can-	•	Check if Windows Media Player is set to automatically
not be played, and the		download codecs.
Codec error messages		- Right-click on the menu bar, select Tools from the opened
appear.		menu, and then click Options.
		- On the Player tab, in the Automatic updates area, select
		Once a day, and then click Apply and OK to complete the
		settings.
		Then try playing the file again. If the video file still cannot be
		played, it might require a codec that is not supported by Win-
		dows Media Player.
		For more information about available codecs, see the docu-
		mentation for Windows Media Player at the Microsoft web
		site.
The media card reader	•	Ensure that the memory card is fully inserted into the card
cannot read my mem-		reader slot.
ory card.
ory card.	•	Ensure that the memory card is one of the supported types.
		For more information, see Media card reader.
	•	Try restarting your computer.
		- When the computer is turned on, insert the card again.
		- Never insert or remove your memory cards when they are
		still in use, as this can cause loss of data or permanent dam-
		age to the card.
USB devices quit	•	Check if your USB devices are turned on.
working unexpectedly.		- Some USB devices are designed to conserve battery power
		by turning off automatically after a few minutes of inactivity.
		For example, your digital camera. Check if the connected
		USB device is turned on.
	•	Check if the USB port is working well.
		- Try using another USB port to connect your USB device and
		see if the device is detected.
		- Try connecting a low-powered USB device, such as a wired
		mouse, to the USB port to check if the port is working well.
	•	If you are using a USB hub, the power requirements of the
		USB port may be exceeded.
		- Try connecting your USB device directly to the USB port on
		your computer.
	•	Check if you need to pre-install software before connecting
		your USB device. Read the documentation or user manual of
		the product.

ViewSonic VPC101

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Contents ViewSonic CE Conformity for European Countries For U.S.AFor Canada Following information is only for EU-member statesFCC Radiation Exposure Statement Industry Canada Notice TTE Compliance StatementImportant Safety Instructions Declaration of RoHS Compliance Copyright Information Product Registration For Your Records Product disposal at end of product lifeTable of contents Bios Setup Utility Using the Peripheral DevicesCleaning and care System RecoveryTroubleshooting Specifications Other informationDocument type Overview of your documentationTypographics Package contents Touring the PC Getting to know the PCFront view Rear view Getting to know the PCVents Computer stand Right-side view Eject buttonLeft-side view Wired keyboard and mouseSpecial keyboard buttons front view Function key Performed task Indicator lights Overview of the wired mouse front viewSetting up the PC Preparing to setup your PCSetting up the PC Connecting the powerConnecting the wired keyboard and mouse Customizing the mouse settingsTurning on the PC Turning off the PCConfiguring the display Brightness controlConnecting to the Internet Using the PCConnecting to a wired network Using the PC Connecting to a wireless network for select modelsUsing the webcam CD-writable drives Using the optical disc driveInserting a disc DVD-Writable drivesUsing the PC Writing to a disc Reading a discRemoving a disc Using memory cards Using the PC Selecting items with your touch screen Using the touch screen for select modelsComputer Using the Peripheral Devices Connecting USB devicesUsing the Peripheral Devices Removing USB devicesCleaning the screen and computer Cleaning and careScreen and computer Cleaning the discs Cleaning and careStoring your computer Cleaning your keyboard and mouse Keyboard and mouseBios Setup Utility When to Use the Bios Setup UtilityBios Setup Utility Area DescriptionsStandard Cmos Features menu Advanced Bios Features menuLoad Optimized Defaults menu Save & Exit Setup menu Set Password menuExit Without Saving menu Running ViewSonic Recovery Manager System RecoveryWhen to Use System Recovery Click ViewSonic Recovery Manager ViewSonic VPC101System Recovery Restarting may take several seconds to finish Running Recovery Disc Creation Tool Click Recovery Disc Creation Tool System Recovery Using the recovery DVD Restarting may take several seconds to finish Frequently asked questions FAQ TroubleshootingPower problems Troubleshooting Internet access problemsOptical discs problems Display problems Keyboard and mouse problems Sound and microphone problems Miscellaneous problems Specifications Model VPC101Specifications Other information Customer SupportOther information Effect of state law Limitation of implied warrantiesExclusion of damages Sales outside the U.S.A. and Canada