ViewSonic VPC101 manual Keyboard and mouse problems

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Troubleshooting

Keyboard and mouse problems

Symptom		Possible solution
Keyboard or mouse	•	If you are using a wired keyboard or mouse, check the cable
commands are not rec-		connection between the unit and your computer.
ognized by the com-
ognized by the com-	•	If you are using a wireless keyboard or mouse, check the
puter.		following items.
		- Ensure the USB receiver is properly connected to the com-
		puter, and the keyboard or mouse is within its range.
		- If your keyboard or mouse has a power button, turn it on.
		- Press the Connect button on the keyboard or mouse to
		rebuild the connection between the unit and your computer.
		- Try replacing the batteries in the wireless keyboard or
		mouse.
		- Restarting the system to detect the wireless connection
		again.
I cannot type numbers	•	Check if the Num Lock indicator on your keyboard is on.
using the numeric key-		- If the Num Lock indicator is off, that means the numeric key-
pad.
pad.		pad is not activated. Press the <Num Lock> key to activate
		the numeric keypad.
The cursor moves	•	If you are using a traditional mouse, check the following items.
slowly and does not		- Use a mouse pad or other rough surface under the mouse.
respond to the move-		- Use a mouse pad or other rough surface under the mouse.
respond to the move-		- Clean the mouse. Remove the mouse compartment cover
ment of the mouse.		- Clean the mouse. Remove the mouse compartment cover
ment of the mouse.		and ball from the mouse and carefully wipe the mouse ball
		and ball from the mouse and carefully wipe the mouse ball
		with a moistened cloth or scrap the rollers with a piece of firm
		paper to remove any dirt. Then leave the mouse ball for a
		while to dry out before reassembling the mouse.
	•	If you are using an optical mouse (either wired or wireless),
		refer the following items.
		- Use a mouse pad or white sheet of paper under the mouse.
		- Clean the mouse by gently wiping the light sensor lens on the
		bottom of the mouse with a lint-free cloth.
The cursor moves too	•	You may configure the cursor speed to meet your personal
fast or too slow.		preferences.
		- Click Start > Control Panel > Mouse to open the Mouse
		Properties dialog box.
		Click Pointer Options tab and drag the Motion slider
		toward Slow or Fast to adjust the speed at which the cursor
		responds to mouse movement.
		When done, click OK to finish the configuration.

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Contents ViewSonic For U.S.A For CanadaCE Conformity for European Countries Following information is only for EU-member statesFCC Radiation Exposure Statement Industry Canada Notice TTE Compliance StatementImportant Safety Instructions Declaration of RoHS Compliance Copyright Information Product Registration For Your Records Product disposal at end of product lifeTable of contents Using the Peripheral Devices Cleaning and careBios Setup Utility System RecoveryTroubleshooting Specifications Other informationTypographics Overview of your documentationDocument type Package contents Front view Getting to know the PCTouring the PC Vents Getting to know the PCRear view Computer stand Right-side view Eject buttonSpecial keyboard buttons front view Wired keyboard and mouseLeft-side view Function key Performed task Indicator lights Overview of the wired mouse front viewSetting up the PC Preparing to setup your PCSetting up the PC Connecting the powerConnecting the wired keyboard and mouse Customizing the mouse settingsTurning on the PC Turning off the PCConfiguring the display Brightness controlConnecting to a wired network Using the PCConnecting to the Internet Using the PC Connecting to a wireless network for select modelsUsing the webcam Using the optical disc drive Inserting a discCD-writable drives DVD-Writable drivesUsing the PC Removing a disc Reading a discWriting to a disc Using memory cards Using the PC Computer Using the touch screen for select modelsSelecting items with your touch screen Using the Peripheral Devices Connecting USB devicesUsing the Peripheral Devices Removing USB devicesScreen and computer Cleaning and careCleaning the screen and computer Storing your computer Cleaning and careCleaning the discs Cleaning your keyboard and mouse Keyboard and mouseBios Setup Utility When to Use the Bios Setup UtilityBios Setup Utility Area DescriptionsStandard Cmos Features menu Advanced Bios Features menuLoad Optimized Defaults menu Exit Without Saving menu Set Password menuSave & Exit Setup menu System Recovery When to Use System RecoveryRunning ViewSonic Recovery Manager Click ViewSonic Recovery Manager ViewSonic VPC101System Recovery Restarting may take several seconds to finish Running Recovery Disc Creation Tool Click Recovery Disc Creation Tool System Recovery Using the recovery DVD Restarting may take several seconds to finish Power problems TroubleshootingFrequently asked questions FAQ Troubleshooting Internet access problemsOptical discs problems Display problems Keyboard and mouse problems Sound and microphone problems Miscellaneous problems Specifications Model VPC101Specifications Other information Customer SupportOther information Limitation of implied warranties Exclusion of damagesEffect of state law Sales outside the U.S.A. and Canada