Eiki EIP-WX5000 Troubleshooting, When connecting the projector using serial-connection

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Troubleshooting

Communication cannot be established with the projector

When connecting the projector using serial-connection

\Check that the RS-232C terminal of the projector and a computer or the commercially available controller are connected correctly.

\Check that the RS-232C cable is a cross-over cable.

\Check that the RS-232C port setting for the projector corresponds to the setting for the computer or the commercially available controller.

When connecting the projector to a computer using network (LAN)- connection

\Check that the cable’s connector is firmly inserted in the LAN terminal of the projector.

\Check that the cable is firmly inserted into a LAN port for a computer or a network device such as a hub.

\Check that the LAN cable is a Category 5 cable.

\Check that the LAN cable is a cross-over cable when connecting the projector to a computer directly.

\Check that the LAN cable is a straight-through cable when connecting the projector with a network device such as a hub.

\Check that the power supply is turned on for the network device such as a hub between the projector and a computer.

Check the network settings for the computer and the projector

\Check the following network settings for the projector.

IP Address

Check that the IP address for the projector is not duplicated on the network.

Subnet Mask

When the gateway setting for the projector is “0.0.0.0” (Not Used), or the gateway setting for the projector and the default gateway setting for the computer are the same:

The subnet masks for the projector and the computer should be the same.

The IP address parts shown by the subnet mask for the projector and the computer should be the same.

(Example)

When the IP address is “192.168.150.2” and the subnet mask is “255.255.255.0” for the projector, the IP address for the computer should be “192.168.150.X” (X=3-254) and the subnet mask should be “255.255.255.0”.

Gateway

When the gateway setting for the projector is “0.0.0.0” (Not Used), or the gateway setting for the projector and the default gateway setting for the computer are the same:

The subnets for the projector and the computer should be the same.

The IP address parts shown by the subnet mask for the projector and the computer should be the same.

(Example)

When the IP address is “192.168.150.2” and the subnet mask is “255.255.255.0” for the projector, the IP address for the computer should be “192.168.150.X” (X=3-254) and the subnet mask should be “255.255.255.0”.

Data Port

Other computers should not use the data port of the projector.

The data port should be used for communication during the stack projection.

Note

The factory default settings (“DHCP Client” is set to “OFF” on the projector) are as follows: IP address : 192.168.150.2

Subnet mask : 255.255.255.0

Gateway address : 0.0.0.0 (Not Used)

For network settings for the projector, refer to page 24.

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Contents Setup Manual Standard Setup Front Projection Setting up the ScreenThrow Distance Screen Size and Projection DistanceF2.5, f=25.5-32 mm Signal Input Normal ModeF2.5, f=11.6 mm Fixed Wide Lens AH-55201F2.5, f=17.1 mm Fixed Wide Lens AH-55301F2.5, f=21.2-25.8 mm Wide-zoom Lens AH-55401F2.5, f=31.9-42.5 mm Tele-zoom Lens AH-55601F2.5, f=40.8-62.8 mm Tele-zoom Lens AH-55701F2.5, f=62.1-97.8 mm Tele-zoom Lens AH-55801Pin female connector Connecting Pin AssignmentsConnecting Pin Assignments Function and transmission codes Wired Remote Control Terminal SpecificationsSpecifications of wired remote control input Eiki remote control signal formatComputer control Communication conditions RS-232C Specifications and CommandsBasic format W R CommandsReturn PC RGB FAO CLR Temp Parameter 4500K 5500K 6500K Network settings on the computer Setting up the Projector Network EnvironmentConnecting the Pro- jector to a Computer Click Properties Setting an IP Address for the ComputerSetting up the Projector Network Environment Setting up a Network Connection for the Projector DNS Controlling the Projector via LAN Controlling the Projector Using Internet ExplorerControlling the Projector Confirming the ProjectorSetting the Security Setting and AdjustingSetting for Sending E-mail when an Error Occurs Making General Settings for the Network NetworkMail Recipient Settings InputPJS11234and press theEn- ter key Setting the Projector Using RS-232C or TelnetWhen Connecting Using RS-232C Input setup and press the Enter keyClickstartfrom theWindows desk- top and select Run When Connecting Using TelnetAdvanced Setup Menu Setup Menu Main MenuVView All Setting View Setting Detail ListSet Items Tings QQuit Unchanged Save Settings and QuitQuit without Saving Set SSave & QuitUser Name Setting IP Address SettingDefault Gateway Setting Subnet Mask SettingRS-232C Baud Rate Set Password SettingProjector Name Setting Dhcp Client SettingData Port Setting Disconnecting All ConnecSetting Auto Logout Time Entering Advanced Setup MenuCarrying out Network Ping Test Setting of Accept IP Ad- dressAccepting All IP Addresses Return to Default Settings Setting of Search PortReturn to Main Menu Stack Projection Turn off the both projectors Setting up the Stack ProjectionProjector 1 Master Projector 2 SlaveProjector Slave Projector MasterVideo Wall Projection Projector Setting up the Video Wall Projection BasicClick Video Wall on the menu Access one of the four projectors via Internet ExplorerSelect 1 X 1 on Division Click the assigning button Adjusting the Position Horizontally and VerticallyReturning to the Default Video Wall Setup Assigning the Projected Image on the Video Wall SetupVideo Wall Projection Setting up the Video Wall Projection Application Jectors as shown below Change the TCP/IP settings for the computer as shown belowClick Stack on the menu Select Slave on Stack Setting Click Stack on the menu Select Master on Stack SettingMake the IP address for each pro- jector as shown below Repeat the same procedure from the to 12 for the projector 3 Resetting the Lamp Timer of the Projector via LAN Close HyperTerminal Resetting the Lamp Timer of the Projector via LANWhen connecting the projector using serial-connection TroubleshootingTroubleshooting \ After the initialization, carry out setting again Units inches mm DimensionsWhen AH-55501 is installed When AH-55201 is installedWhen AH-55301 is installed When AH-55401 is installed

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