Konica Minolta IP-011 manual Appendix a Troubleshooting Error Message

Page 91

Appendix A Troubleshooting

■Error Message

The error messages shown on the Status Monitor are as follows:

Error Message

How to Recover

 

 

Mishandled paper in ADU

Please remove paper according to the message screen of printer

DB Upper Tray is not ready

Please insert DB Upper Tray

DB Lower Tray is not ready

Please insert DB Lower Tray

Mishandled paper in DB Lower Tray

Please remove paper according to the message screen of printer

No paper in DB Lower Tray

Please load paper in DB Lower Tray

DB Lower Tray is not available

Please confirm the printer setting

No paper in DB Upper Tray

Please load paper in DB Upper Tray

DB Upper Tray is not available

Please confirm the printer setting

DB door is open

Please close DB door

LCT is not ready

Please insert LCT

Mishandled paper in LCT

Please remove paper according to the message screen of printer

No paper in LCT

Please load paper in LCT

LCT is not available

Please confirm the printer setting

Mishandled paper in RADF

Please remove original according to the message screen of the printer

RADF Failure

Please dispose the trouble according to the message screen of the printer

RADF Communication Error

Please dispose the trouble according to the message screen of the printer

OverRun

Please dispose the trouble according to the User Reference Guide.

System Failure

Please dispose the trouble according to the message screen of the printer

System Communication Error

Please dispose the trouble according to the message screen of the printer

Finisher Front door is open

Please close Finisher Front door

Stapler cartridge is not loaded

Please confirm the stapler cartrigde

There are no staples

Please replace staple cartridge

No Toner

Please add toner

Low Toner

Please add toner

Toner bottle does not exist

Please install the Toner bottle

NIC I/F Error

Please dispose the trouble according to the User Reference Guide.

Mishandled paper in Finisher

Please remove paper according to the message screen of printer

Finisher conveyance door is open

Please close Finisher Conveyance Door

Finisher does not work correctly

Please dispose the trouble according to the message screen of the printer

Mishandled paper in Finisher

Please remove paper according to the message screen of printer

Printing Paused due to some interuptions.

Please wait. If this situation continues, please check printer.

Printer Controller NVRAM Error

Please dispose the trouble according to the User Reference Guide.

Printer Controller SIMM Error

Please dispose the trouble according to the User Reference Guide.

Printer Controller Memory Error

Please dispose the trouble according to the User Reference Guide.

Printer Memory OverFlow

Please dispose the trouble according to the User Reference Guide.

Printing Paused Due to No Paper

Please load paper

Main Lower Tray is not ready

Please insert Main Lower tray

No paper in DB Lower Tray

Please load paper in DB Lower Tray

DB Lower Tray is not available

Please confirm the printer setting

Optics Failure

Please dispose the trouble according to the message screen of the printer

Optics Communication Error

Please dispose the trouble according to the message screen of the printer

Mishandled paper

Please remove paper according to the message screen of printer

Bypass Tray is not ready

Please open Bypass tray

No paper in Bypass Tray

Please load paper in Bypass tray

Bypass Tray is not available

Please confirm the printer setting

Main Upper Tray is not ready

Please insert Main Upper tray

No paper in Main Upper Tray

Please load paper in Main Upper Tray

Main Upper Tray is not available

Please confirm the printer setting

Side door is open

Please close Side door

PM required

Please call service for PM

Printing Paused due to the limit of Fixing-unit-counter

Please replace the Fixing unit

Density declines

Please solve the trouble according to the User Reference Guide.

Output Tray 1 is overloaded

Remove copies from the Output Tray 1

Output Tray 2 is overloaded

Remove copies from the Output Tray 2

Output Tray 3 is overloaded

Remove copies from the Output Tray 3

Output Tray 4 is overloaded

Remove copies from the Output Tray 4

Exit Tray is overloaded

Remove copies from the Exit Tray

Printer Failure

Please dispose the trouble according to the message screen of the printer

Printer Communication Error

Please dispose the trouble according to the message screen of the printer

Actual paper size is different from setting

Please confirm the paper

Appendix A-2 IP-011 Printer Controller

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Contents USER’S Guide Page Make sure to read before use Contents Operation Panel Setup Appendix B-2 Appendix a Troubleshooting Appendix A-1Appendix B Product Specifications Appendix B-1 IndexCopyright IntroductionFCC Regulations About Registered TrademarksAbout Supplied Items About Composition of This Manual About Positioning of This ManualWindows Case of using Windows 95/98Case of using Windows NT System RequirementsRules in This Manual Outline Outline Contents of This Chapter Conceptual Connection Copy Mode and Printer ModeOutline of the Printer Controller IP-011 and Printer EngineOutline IP-011 Hardware ConfigurationInterface TCP/IP,IPX/SPX NIC Data FlowMemory Upgrading How to Use MemoryGeneral View About the Control Panel Outline About the Printer ToolsAbout the Printer Tools About the Status MonitorCompliant OS About the Printer DriverSetup Setup Contents of This Chapter Models and Environment of Computers Installation of the Printer DriverBefore Installation Files to be InstalledInstallation to Windows95/98 SetupInstallation with the User Software CD Setup Installation by Using the Plug & Play Installation by using Add PrinterPrinter Management on WindowsNT Installation to WindowsNT4.0Installation by Using the User Software CD Default C\Program Files\Konica IP-011 Uninstallation of the Printer Driver Test Print Execution of Printing Setup Print from ApplicationsPrint Settings Displaying the Setup ScreenSetup Contents of Settings 14 IP-011 Printer Controller Paper tab 16 IP-011 Printer Controller Watermark tab 18 IP-011 Printer Controller Printer Driver Printer Driver Contents of This Chapter Apply CancelWorking Environment Property of Printer DriverPrinter Driver COM1, COM2 File Printer Driver Function ListWhether borders are printed or not Original paper you can set differs Chapter Printer DriverAlternate Alphabetic OrderAbout Add PortCapture printer port Printer Driver Back coverCopies DefaultDelete port Printer Driver Duplex printing Finisher End CaptureFront Cover Layout Front/Back Cover- Paper TrayFront/Back Cover-Paper Type GroupOption New DriverOption Tray Paper tray Printer Driver OrientationOutput tray ProtectionPrint quality Port settingsPaper type Print page bordersSet up-Original Paper Printer Driver Print using the following driverSet up-Paper Size Sort Settings of the two-way communication functionSharing SmoothingStaple Printer Driver Spool settingsTimeout settings Zoom Printer Driver WatermarkChapter Alternate Sorting Layout 24 IP-011 Printer Controller Plain Thick None Trays DB-209 DB-409 Paper Size Control Panel Setup Control Panel Setup Contents of This Chapter Control Panel of the Copier About the Control PanelInformation Entry Control Panel SetupHow to Enter Settings on the LCD Panel Item SelectionPrinter Menu Screen Printer Mode Basic ScreenSetting Cancel JobNumeric keys Printer Setting screenMain Menu PrevionsSetting screen of the selected item is Displayed Procedures of the Printer SettingControl Panel Setup English French Italy German Spanish Configuration of Printer Setting MenuTCP/IP Setup NetWare Setup Password ProtectionError Control Panel Setup Print QualityO Timeout CMD ErrorNetwork Setup Functions of the Printer SettingSelect Language Print Quality TimeoutError CMD ErrorTest Print Help Factory DefaultStatus Monitor and Control Panel Status Monitor and Control Panel Contents of This Chapter Status Monitor and Control Panel Printer Setting tabConfiguration tab Status Monitor and Control PanelStatus Monitor and Control Panel Working Environment How to InstallRestarting the Status Monitor How to Operate the Status MonitorStarting the Status Monitor Finishing the Status MonitorShow/Hide the Status Monitor Case of Expanding the Display Display ChangeCase of Reducing the Display Finishing the Control Panel Starting the Control PanelButtons of the Control Panel Set DefaultSettings of Paper Printer Setting Confirmation of Configurations Appendix a Trouble Shooting Error messages shown on the Status Monitor are as follows Appendix a Troubleshooting Error MessageOHT Film is not selectable Basic TroubleshootingGeneral Problems of Printing Printer Controller does not respond to the Print commandYou can not print the test print Appendix a TroubleshootingDuplex option is not displayed Memory Error / Memory Overflow / OverrunAppendix B Product Specifications A4R A5R B5R Appendix B Product SpecificationsAppendix B Product Specifications Index Index IndexIndex Page Konica Corporation
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