Konica Minolta C252 appendix Troubleshooting

Page 86

Troubleshooting

6

6.2Unable To Specify Desired Settings or Unable To Print as Specified

Perform these troubleshooting procedures if you cannot specify the desired settings in the printer driver, or if the print results do not represent the set- tings that have been specified.

Note

Some of the printer driver functions cannot be combined with other func- tions.

Symptom

Probable Cause

Action

A printer driver setting

Some functions cannot be com-

Do not try to select settings that

cannot be selected.

bined.

are not available.

 

 

 

The “Conflicts” mes-

An incorrect combination of func-

Check the settings and specify

sage with “Unable to

tions has been specified.

the functions correctly.

Select” or “Function

 

 

Canceled” appears.

 

 

 

 

 

Printing is not per-

Incorrect settings are specified.

Check each setting in the printer

formed as specified.

 

driver.

A combination of functions, al-

 

 

 

though possible in the printer driv-

 

 

er, is not possible with this

 

 

machine.

 

 

 

 

 

The paper size, orientation, and

Enter the correct settings in the

 

other settings specified in the ap-

application.

 

plication have priority over those

 

 

specified in the printer driver.

 

 

 

 

The watermark cannot

The watermark is not correctly

Check the watermark settings.

be printed.

set.

 

 

 

 

 

The watermark density is set to a

Check the density settings.

 

level that is too low.

 

 

 

 

 

Watermarks cannot be printed in

No watermark can be printed in

 

graphics applications.

this case.

 

 

 

The staple function

Stapling is not possible if “Paper

Check each setting in the printer

cannot be specified.

Type” is set to “Thick” or “Trans-

driver.

 

parency”.

 

 

 

 

 

The staple function requires op-

Install the required optional finish-

 

tional finisher.

er and enable it using the printer

 

 

driver.

 

 

 

Stapling cannot be

If are a large number of pages to

Change the number of pages to

performed.

be printed, stapling cannot be

be printed.

 

performed.

 

 

 

 

 

Stapling is not possible if the doc-

Check the document.

 

ument contains pages of different

 

 

sizes.

 

 

 

 

C252

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Image 86
Contents Quick Guide Print Operations Welcome WelcomeOpenSSL Statement OpenSSL LicenseOriginal SSLeay License Copyright Software License Agreement C252 Contents Overview of Network Functions Accessing PageScope Web ConnectionSetting the Printing Functions Printing OperationsPrinting on Banner Paper Print ReportsTo Print Notations About this Quick GuideC252 User’s Guides Screen Images in This Quick GuideUsing This Quick Guide Various Printing MethodsWelcome Role of the Printer Controller Printer ControllerOverview Available Printer Controller FunctionsMachine Modes Fax Scan CopyPrinting Flow Parallel and USB interfaces cannot be used simultaneouslyFlow of the Computer Faxing Operation Macintosh Operation EnvironmentCompatible Computers and Operating Systems Operating EnvironmentCompatible Interfaces Machine rear view Detail Setting Up the SystemTo set up the printing system Overview Overview Installing the Printer Driver Printer Drivers and Supported Operating SystemsWhen Used With Windows Printer Driver Connection Method Refer ToAutomatic Installation Using the Installer Installer Operating EnvironmentTo install the printer driver Page Installing the Printer Driver Using the Add Printer Wizard For Windows XP/ServerWindows XP C252 For Windows 98SE/Me/2000/NT Installing the Printer Driver ROM For Windows Me/2000 For Windows XP/Server Page C252 Mac OS Printer Driver Refer to When Used With MacintoshInstalling the Printer Driver For Mac OS Page Selecting a Printer Page C252 For Mac OS C252 Uninstalling the Printer Driver For Mac OS Overview of Network Functions Network FunctionsFeatures of the Network Functions Nprinter PserverNetwork Printing from a Windows Operating System Operating System Windows 98SE/Me Windows 2000/XP/2003Network Printing in a NetWare Environment NetWare version Protocol used Emulation Service modeReminder Accessing PageScope Web Connection To access PageScope Web ConnectionSetting Up Network Printing Printing Operations For WindowsC252 Page Page For Macintosh C252 Function Overview Printer Driver Setting the Printing FunctionsFunction List PostScript FAXOrientation Function OverviewAn overview of each function is summarized in this section Operating System Printer Driver Refer toOriginal Size and Output Size Output sizeABC Zoom Enlargement and ReductionYou can specify the paper type being printed Input Tray Paper SourcePaper Type Print Type Duplex Printing/Booklet Printing Booklet PrintingPrinting Multiple Pages on One 10 11 13 14 15Abcd Stapling and Hole PunchingOutput Method Job Management Sorting Collating and Classifying OffsetFront Cover, Back Cover, and Transparency Interleave Skip Blank Pages Saving PaperDoes not print blank pages in the data Overlay Per Page SettingChapter Copy Protect WatermarkPrints a watermark text stamp on the page being printed User Authentication Quality AdjustmentAdjusts the image quality Use Printer Fonts Substitute FontsSpecifies when this machine is operating in Account Track Account TrackVarious Printing Methods To Print Touch 2 User Setting C252Print Reports Press the Utility/Counter keyC252 Printer Drivers and Supported Operating Systems Printing on Banner PaperPaper Paper types Following drivers are compatible with banner paper printingC252 Printing To print C252 Page Various Settings Symptom Probable Cause Action Unable To PrintTroubleshooting Troubleshooting Troubleshooting Error Message Message Cause and RemedyTroubleshooting Specifications SpecificationsPCL6 Configuration Font List PS Font List Demo Http//konicaminolta.com