Konica Minolta C252 appendix Troubleshooting

Page 85

6

 

 

Troubleshooting

 

 

 

Symptom

Probable Cause

Action

The machine does not

The printer driver selected for

Check the printer name selected.

start printing although

printing is not compatible with the

 

the print job was com-

printer controller.

 

pleted on the compu-

 

 

The network cable, parallel cable,

Check that the cable is connected

ter.

 

or USB cable is disconnected.

properly.

 

 

 

 

An error has occurred in this ma-

Check this machine’s control

 

chine.

panel.

 

 

 

 

A print job is queued in this ma-

Check the job order on the Active

 

chine, delaying printing.

Jobs list of the machine’s control

 

 

panel.

 

 

 

 

“Save in User Box” was selected

Check if the print job is stored on

 

for the print job.

the Box screen of this machine’s

 

 

control panel.

 

 

 

 

“Secure Print” was selected for

Check if the print job is held on the

 

the print job.

Secure Print User Box screen of

 

 

this machine’s control panel.

 

 

 

 

If the account track settings have

Enter the correct department

 

been applied, an unregistered de-

name (or password).

 

partment name (or password)

 

 

may have been entered.

 

 

 

 

 

If the authentication settings have

Enter the correct user name (or

 

been applied, an unregistered

password).

 

user name (or password) may

 

 

have been entered.

 

 

 

 

 

Available computer memory

Perform a test print to check

 

space is not sufficient.

whether printing is possible.

 

 

 

 

The connection of this machine to

Consult with the network adminis-

 

the network is not yet established

trator.

 

(while connecting to a network).

 

 

 

 

 

The enhanced security mode may

Specify the authentication set-

 

be enabled on this machine.

tings in the enhanced security

 

 

mode. For details, consult with

 

 

the network administrator.

 

 

 

If the problem persists after all of these procedures have been performed, read the User’s Guide [Copy Operations].

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C252

Image 85
Contents Quick Guide Print Operations Welcome WelcomeOpenSSL License OpenSSL StatementOriginal SSLeay License Copyright Software License Agreement C252 Contents Setting the Printing Functions Accessing PageScope Web ConnectionOverview of Network Functions Printing OperationsTo Print Print ReportsPrinting on Banner Paper C252 User’s Guides About this Quick GuideNotations Screen Images in This Quick GuideVarious Printing Methods Using This Quick GuideWelcome Overview Printer ControllerRole of the Printer Controller Available Printer Controller FunctionsFax Scan Copy Machine ModesParallel and USB interfaces cannot be used simultaneously Printing FlowFlow of the Computer Faxing Operation Compatible Computers and Operating Systems Operation EnvironmentMacintosh Operating EnvironmentCompatible Interfaces Machine rear view To set up the printing system Setting Up the SystemDetail Overview Overview Printer Drivers and Supported Operating Systems Installing the Printer DriverPrinter Driver Connection Method Refer To When Used With WindowsInstaller Operating Environment Automatic Installation Using the InstallerTo install the printer driver Page For Windows XP/Server Installing the Printer Driver Using the Add Printer WizardWindows XP C252 For Windows 98SE/Me/2000/NT Installing the Printer Driver ROM For Windows Me/2000 For Windows XP/Server Page C252 Installing the Printer Driver For Mac OS When Used With MacintoshMac OS Printer Driver Refer to Page Selecting a Printer Page C252 For Mac OS C252 Uninstalling the Printer Driver For Mac OS Network Functions Overview of Network FunctionsNprinter Pserver Features of the Network FunctionsOperating System Windows 98SE/Me Windows 2000/XP/2003 Network Printing from a Windows Operating SystemReminder NetWare version Protocol used Emulation Service modeNetwork Printing in a NetWare Environment To access PageScope Web Connection Accessing PageScope Web ConnectionSetting Up Network Printing For Windows Printing OperationsC252 Page Page For Macintosh C252 Function List Setting the Printing FunctionsFunction Overview Printer Driver PostFAX ScriptAn overview of each function is summarized in this section Function OverviewOrientation Operating System Printer Driver Refer toOutput size Original Size and Output SizeZoom Enlargement and Reduction ABCPaper Type Input Tray Paper SourceYou can specify the paper type being printed Booklet Printing Print Type Duplex Printing/Booklet Printing10 11 13 14 15 Printing Multiple Pages on OneStapling and Hole Punching AbcdSorting Collating and Classifying Offset Output Method Job ManagementDoes not print blank pages in the data Skip Blank Pages Saving PaperFront Cover, Back Cover, and Transparency Interleave Chapter Per Page SettingOverlay Prints a watermark text stamp on the page being printed WatermarkCopy Protect Adjusts the image quality Quality AdjustmentUser Authentication Use Printer Fonts Substitute FontsAccount Track Specifies when this machine is operating in Account TrackVarious Printing Methods Print Reports Touch 2 User Setting C252To Print Press the Utility/Counter keyC252 Paper Paper types Printing on Banner PaperPrinter Drivers and Supported Operating Systems Following drivers are compatible with banner paper printingC252 Printing To print C252 Page Various Settings Unable To Print Symptom Probable Cause ActionTroubleshooting Troubleshooting Troubleshooting Message Cause and Remedy Error MessageTroubleshooting Specifications SpecificationsPCL6 Configuration Font List PS Font List Demo Http//konicaminolta.com