Solving Problems with Printing Quality
Symptom | Cause | Solution | |
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Nothing is | One or more of the | Remove the toner cartridge and check | |
printed, or | toner cartridges are | for damage. If it is damaged, replace it. | |
there are | defective. |
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blank spots |
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The printer driver is | Select the proper setting in the printer | ||
on the | |||
not set correctly. | driver to switch from transparencies to | ||
printed page. | |||
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| plain paper. | |
| The drum cartridge is | Remove the drum cartridge and check | |
| defective. | for damage. If it is damaged, replace it. | |
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| The media is moist | Adjust the humidity for media storage. | |
| from humidity. | Remove the moist media and replace it | |
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| with new, dry media. | |
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| The media set in the | Load the correct media in the printer. | |
| printer driver mis- |
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| matches the media |
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| loaded in the printer. |
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| The power source | Use a power source with the proper | |
| does not match the | specifications. | |
| printer specifications. |
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| Several sheets are | Remove the media from the tray and | |
| being fed at the same | check for static electricity. Fan plain | |
| time. | paper or other media (but not transpar- | |
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| encies), and replace it in the tray. | |
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| Media is not set prop- | Remove the media, tap it to straighten | |
| erly in the tray. | it out, return it to the tray, and realign | |
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| the media guides. | |
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| The printer is not | Put the printer on a flat, hard, level sur- | |
| level. | face not to exceed ±1° slant in any | |
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| direction. | |
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Solving Problems with Printing Quality | 75 |