Konica Minolta 4139-7733-01A, 1800767-001A manual Solving Other Problems

Page 78

Solving Other Problems

" To order KONICA MINOLTA consumables, go to www.q-shop.com.

Symptom

Cause

Solution

 

 

 

Printer

The power cord is not

Turn off the printer, confirm that the

power is not

correctly plugged into

power cord is correctly plugged into the

on.

the outlet.

outlet, and then turn on the printer.

 

 

 

 

Something is wrong

Plug another electrical appliance into

 

with the outlet con-

the outlet and see whether it operates

 

nected to the printer.

properly.

 

 

 

 

The power switch is

Turn the power switch off (O position),

 

not correctly turned

then turn it back to the on (I position).

 

on (I position).

 

 

 

 

 

The printer is con-

Use a power source with the specifica-

 

nected to an outlet

tions listed in appendix A, “Technical

 

with a voltage or fre-

Specifications.”

 

quency that does not

 

 

match the printer

 

 

specifications.

 

 

 

 

Printing

The printer is set to a

It takes more time to print with special

takes too

slow printing mode

media. When using regular paper,

much time.

(for example, thick

make sure that the media type is set

 

stock or transpar-

properly in the driver.

 

ency).

 

 

 

 

 

The printer is set to

It takes time for printing to start in

 

power saving mode.

power saving mode.

 

 

 

 

The job is very com-

Wait. No action needed.

 

plex.

 

 

 

 

 

A toner cartridge for a

Install a KONICA MINOLTA toner

 

different region or an

cartridge approved for your specific

 

unapproved toner

printer.

 

cartridge is installed.

 

 

 

 

Blank pages

One or more of the

Check the toner cartridges. The image

come out

toner cartridges are

will not be printed if the cartridges are

during print-

defective or empty.

empty.

ing.

 

 

The wrong media is

Check that the media type set in the

 

 

being used.

driver matches the media loaded in the

 

 

printer.

 

 

 

72

Solving Other Problems

Image 78
Contents Magicolor 2400W User’s Guide 4139-7733-01A 1800767-001AThank You TrademarksCopyright Notice Contents Working with the Status Display Introduction Using the Printer DriverMedia Specifications Media TypesManual Duplexing Maintaining the Printer Cleaning the PrinterLoading Media Output Tray Media Storage Replacing ConsumablesWhat is an Energy Star product? Introduction Getting Acquainted with Your Printer Space RequirementsGetting Acquainted with Your Printer Printer Parts Front ViewAbout the Indicators About the Control PanelStatus Messages Ready Indicator, Error Indicator Status Messages Toner IndicatorsAbout the Control Panel Cancelling a Print Job About the Cancel KEYContinuing a Print Job after an Error Message About the Rotate Toner KEYSoftware Installation Drivers Use/Benefit DriversUtilities Utilities Use/BenefitSelecting Driver Defaults System RequirementsSystem Requirements Uninstalling the Printer Driver Displaying Printer Driver SettingsWindows XP Using the Printer Driver Using the Printer DriverCommon Buttons Layout Setup TabPaper Tab Printer FigureQuality Tab Page Using the Status Display Introduction Using the Status DisplayWorking with the Status Display Opening the Status Display and Showing the Supplies StatusRecognizing Status Display Alerts Recognizing Status Display AlertsRecovering from a Status Display Alert Closing the Status DisplayUsing Media Media Specifications What types and sizes of media can I load?Media Types Plain PaperMedia Types Thick Stock Envelopes Do not use envelopes that haveLabels Do not use label sheets thatLetterhead PostcardsDo not use postcards that are Transparencies Capacity TrayOrientation Face up Driver Transparency Media Type Use transparencies that are What Is the Guaranteed Imageable Printable Area?Glossy Stock Do not use transparencies thatNonguaranteed area MarginsImageable Area-Envelopes Loading Media Loading MediaTray 1 Multipurpose Tray Loading Plain PaperLoading Media Other Media Loading EnvelopesLoading Media Pull the lever, and then open the top cover Loading Media Loading Label Sheets/Postcards/Thick Stock/ Transparencies Slide the media guides against the edges of the media Manual Duplexing How do I manually duplex?Manual Duplexing Output Tray Media StorageOutput Tray Replacing Consumables Replacing Consumables Refilled Toner CartridgesAbout Toner Cartridges Replacing Consumables „ Level during handling and storage Replacing a Toner Cartridge Pull the lever, and then open the top cover Replacing Consumables  Do not touch or scratch the toner roller Close the front cover Carefully close the top cover Replacing the Drum Cartridge  Do not touch the PC drum on the drum car- tridge Replacing Consumables Maintaining the Printer Maintaining the Printer Maintaining the PrinterMaintaining the Printer Control Panel Cleaning the PrinterExterior Printer ExteriorCleaning the Printer Cleaning the Media Feed Roller and Laser LensInterior Bottom Clean the laser lens by wiping Them with a soft, dry cloth Storing the Printer Storing the PrinterTroubleshooting Introduction IntroductionMake sure that Preventing Media MisfeedsPreventing Media Misfeeds AvoidIndicator Messages Error MessagesUnderstanding the Media Path Indicator Messages Service Message Clearing Media Misfeeds Clearing Media MisfeedsClearing Procedures Clearing Media MisfeedsRemove any misfed media Reinstall the drum cartridge Carefully close the top cover Solving Problems with Media Misfeeds Symptom Cause SolutionSolving Problems with Media Misfeeds Solving Other Problems Solving Other ProblemsSolving Other Problems CD-ROMMedia is Media is moist Solving Problems with Printing Quality Solving Problems with Printing QualityDefective Media type is set There is There is Media is moist Lateral lines Printer is not Colors are Top cover is not Installing Accessories Installing the Dust Cover Dust CoverDust Cover Loading Media in Tray 1 with the Dust Cover installed Load the media face up in the tray Appendix Safety Specifications Technical SpecificationsPrinter Technical Specifications Our Concern for Environmental Protection Consumable Life Expectancy ChartWhat is an Energy Star product? Our Concern for Environmental ProtectionIndex AccessoryDust cover Envelope Glossy Imageable area Indicator IndexThick stock 22 Transparency 26 Troubleshooting Misfeed problemsQuality tab Setup tab 12 Status display Media storage Media type

1800767-001A, 4139-7733-01A specifications

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