Konica Minolta 4139-7733-01A manual Solving Problems with Media Misfeeds, Symptom Cause Solution

Page 76

Solving Problems with Media Misfeeds

" Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media.

Symptom

Cause

Solution

 

 

 

Several

The front edges of

Remove the media and even up the

sheets go

the media are not

front edges, then reload it.

through the

even.

 

printer

 

 

The media is moist

Remove the moist media and replace it

together.

from humidity.

with new, dry media.

 

 

 

 

 

Too much static elec-

Do not fan transparencies.

 

tricity is present.

 

 

 

 

Media mis-

Top cover needs to

Open and close the top cover of the

feed mes-

be opened and

printer again.

sage stays

closed again to reset

 

on.

the printer.

 

 

 

 

 

Some media remains

Recheck the media path and make

 

misfed in the printer.

sure that you have removed all of the

 

 

misfed media.

 

 

 

Media is

The media is not cor-

Remove the misfed media and reposi-

misfeeding.

rectly positioned in

tion the media properly in the tray.

 

the tray.

 

 

 

 

 

The number of sheets

Remove the excess media and reload

 

in the tray exceeds

the correct number of sheets in the

 

the maximum

tray.

 

allowed.

 

 

 

 

 

The media guides are

Adjust the media guides in the Tray 1

 

not correctly adjusted

to match the size of the media.

 

to the media size.

 

 

 

 

 

Warped or wrinkled

Remove the media, smooth it out, and

 

media is loaded in the

reload it. If it still misfeeds, do not use

 

tray.

that media.

 

 

 

 

The media is moist

Remove the moist media and replace it

 

from humidity.

with new, dry media.

 

 

 

 

The recommended

Load the transparencies or label

 

transparency or label

sheets according to the manufacturer’s

 

sheet is facing the

instructions.

 

wrong way in Tray 1.

 

 

 

 

70

Solving Problems with Media Misfeeds

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Contents Magicolor 2400W User’s Guide 4139-7733-01A 1800767-001ATrademarks Thank YouCopyright Notice Contents Using the Printer Driver Media SpecificationsWorking with the Status Display Introduction Media TypesMaintaining the Printer Cleaning the Printer Loading MediaManual Duplexing Output Tray Media Storage Replacing ConsumablesWhat is an Energy Star product? Introduction Space Requirements Getting Acquainted with Your PrinterGetting Acquainted with Your Printer Printer Parts Front ViewAbout the Indicators About the Control PanelStatus Messages Toner Indicators Status Messages Ready Indicator, Error IndicatorAbout the Control Panel About the Cancel KEY Continuing a Print Job after an Error MessageCancelling a Print Job About the Rotate Toner KEYSoftware Installation Drivers UtilitiesDrivers Use/Benefit Utilities Use/BenefitSystem Requirements Selecting Driver DefaultsSystem Requirements Displaying Printer Driver Settings Uninstalling the Printer DriverWindows XP Using the Printer Driver Using the Printer DriverCommon Buttons Setup Tab Paper TabLayout Printer FigureQuality Tab Page Using the Status Display Using the Status Display Working with the Status DisplayIntroduction Opening the Status Display and Showing the Supplies StatusRecognizing Status Display Alerts Recognizing Status Display AlertsRecovering from a Status Display Alert Closing the Status DisplayUsing Media Media Specifications What types and sizes of media can I load?Plain Paper Media TypesMedia Types Thick Stock Envelopes Do not use envelopes that haveLabels Do not use label sheets thatPostcards LetterheadDo not use postcards that are Capacity Tray TransparenciesOrientation Face up Driver Transparency Media Type What Is the Guaranteed Imageable Printable Area? Glossy StockUse transparencies that are Do not use transparencies thatMargins Nonguaranteed areaImageable Area-Envelopes Loading Media Tray 1 Multipurpose TrayLoading Media Loading Plain PaperLoading Media Other Media Loading EnvelopesLoading Media Pull the lever, and then open the top cover Loading Media Loading Label Sheets/Postcards/Thick Stock/ Transparencies Slide the media guides against the edges of the media How do I manually duplex? Manual DuplexingManual Duplexing Media Storage Output TrayOutput Tray Replacing Consumables Refilled Toner Cartridges Replacing ConsumablesAbout Toner Cartridges Replacing Consumables „ Level during handling and storage Replacing a Toner Cartridge Pull the lever, and then open the top cover Replacing Consumables  Do not touch or scratch the toner roller Close the front cover Carefully close the top cover Replacing the Drum Cartridge  Do not touch the PC drum on the drum car- tridge Replacing Consumables Maintaining the Printer Maintaining the Printer Maintaining the PrinterMaintaining the Printer Cleaning the Printer ExteriorControl Panel Printer ExteriorCleaning the Media Feed Roller and Laser Lens Cleaning the PrinterInterior Bottom Clean the laser lens by wiping Them with a soft, dry cloth Storing the Printer Storing the PrinterTroubleshooting Introduction IntroductionPreventing Media Misfeeds Preventing Media MisfeedsMake sure that AvoidError Messages Indicator MessagesUnderstanding the Media Path Indicator Messages Service Message Clearing Media Misfeeds Clearing Media MisfeedsClearing Procedures Clearing Media MisfeedsRemove any misfed media Reinstall the drum cartridge Carefully close the top cover Solving Problems with Media Misfeeds Symptom Cause SolutionSolving Problems with Media Misfeeds Solving Other Problems Solving Other ProblemsSolving Other Problems CD-ROMMedia is Media is moist Solving Problems with Printing Quality Solving Problems with Printing QualityDefective Media type is set There is There is Media is moist Lateral lines Printer is not Colors are Top cover is not Installing Accessories Dust Cover Installing the Dust CoverDust Cover Loading Media in Tray 1 with the Dust Cover installed Load the media face up in the tray Appendix Technical Specifications Safety SpecificationsPrinter Technical Specifications Consumable Life Expectancy Chart What is an Energy Star product?Our Concern for Environmental Protection Our Concern for Environmental ProtectionAccessory Dust cover Envelope Glossy Imageable area IndicatorIndex IndexMisfeed problems Quality tab Setup tab 12 Status displayThick stock 22 Transparency 26 Troubleshooting Media storage Media type

1800767-001A, 4139-7733-01A specifications

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