Konica Minolta 4139-7733-01A, 1800767-001A manual There is Media is moist

Page 84

Symptom

Cause

Solution

 

 

 

There is

The media is moist

Remove the moist media and replace it

insufficient

from humidity.

with new, dry media.

fusing or the

 

 

Unsupported media

Use KONICA MINOLTA-approved

image

(wrong size, thick-

media. See “Media Specifications” on

comes off

ness, type, etc.) is

page 20 for supported sizes.

when

being used.

 

rubbed.

 

 

 

Media type is set

When printing envelopes, labels, post-

 

 

incorrectly.

cards, thick stock, or transparencies,

 

 

specify the appropriate media type in

 

 

the printer driver.

 

 

 

There are

One or more of the

Remove the toner cartridge and check

toner

toner cartridges are

for damage. If it is damaged, replace it.

smudges or

defective or installed

 

residual

incorrectly.

 

images.

 

 

Media other than

Before printing media other than

 

 

envelopes are being

envelopes, be sure to lower the lever

 

printed with the lever

on the fuser unit.

 

on the fuser unit

 

 

raised.

 

 

 

 

There are

The media transfer

Clean the media transfer roller.

toner

roller is dirty.

 

If you think the transfer roller should be

smudges on

 

 

replaced, contact Technical Support

the back side

 

 

with the error information.

of the page

 

 

 

The media path is

Print several blank sheets and the

(whether or

dirty with toner.

excess toner should disappear.

not it has

been

One or more of the

Remove the toner cartridge and check

duplexed).

toner cartridges are

for damage. If it is damaged, replace it.

 

defective.

 

 

The drum cartridge is

Remove the drum cartridge and check

 

defective.

for damage. If it is damaged, replace it.

 

 

 

78

Solving Problems with Printing Quality

Image 84
Contents Magicolor 2400W User’s Guide 4139-7733-01A 1800767-001AThank You TrademarksCopyright Notice Contents Using the Printer Driver Media SpecificationsWorking with the Status Display Introduction Media TypesMaintaining the Printer Cleaning the Printer Loading MediaManual Duplexing Output Tray Media Storage Replacing ConsumablesWhat is an Energy Star product? Introduction Getting Acquainted with Your Printer Space RequirementsGetting Acquainted with Your Printer Printer Parts Front ViewAbout the Indicators About the Control PanelStatus Messages Ready Indicator, Error Indicator Status Messages Toner IndicatorsAbout the Control Panel About the Cancel KEY Continuing a Print Job after an Error MessageCancelling a Print Job About the Rotate Toner KEYSoftware Installation Drivers UtilitiesDrivers Use/Benefit Utilities Use/BenefitSelecting Driver Defaults System RequirementsSystem Requirements Uninstalling the Printer Driver Displaying Printer Driver SettingsWindows XP Using the Printer Driver Using the Printer DriverCommon Buttons Setup Tab Paper TabLayout Printer FigureQuality Tab Page Using the Status Display Using the Status Display Working with the Status DisplayIntroduction Opening the Status Display and Showing the Supplies StatusRecognizing Status Display Alerts Recognizing Status Display AlertsRecovering from a Status Display Alert Closing the Status DisplayUsing Media Media Specifications What types and sizes of media can I load?Media Types Plain PaperMedia Types Thick Stock Envelopes Do not use envelopes that haveLabels Do not use label sheets thatLetterhead PostcardsDo not use postcards that are Transparencies Capacity TrayOrientation Face up Driver Transparency Media Type What Is the Guaranteed Imageable Printable Area? Glossy StockUse transparencies that are Do not use transparencies thatNonguaranteed area MarginsImageable Area-Envelopes Loading Media Tray 1 Multipurpose TrayLoading Media Loading Plain PaperLoading Media Other Media Loading EnvelopesLoading Media Pull the lever, and then open the top cover Loading Media Loading Label Sheets/Postcards/Thick Stock/ Transparencies Slide the media guides against the edges of the media Manual Duplexing How do I manually duplex?Manual Duplexing Output Tray Media StorageOutput Tray Replacing Consumables Replacing Consumables Refilled Toner CartridgesAbout Toner Cartridges Replacing Consumables „ Level during handling and storage Replacing a Toner Cartridge Pull the lever, and then open the top cover Replacing Consumables  Do not touch or scratch the toner roller Close the front cover Carefully close the top cover Replacing the Drum Cartridge  Do not touch the PC drum on the drum car- tridge Replacing Consumables Maintaining the Printer Maintaining the Printer Maintaining the PrinterMaintaining the Printer Cleaning the Printer ExteriorControl Panel Printer ExteriorCleaning the Printer Cleaning the Media Feed Roller and Laser LensInterior Bottom Clean the laser lens by wiping Them with a soft, dry cloth Storing the Printer Storing the PrinterTroubleshooting Introduction IntroductionPreventing Media Misfeeds Preventing Media MisfeedsMake sure that AvoidIndicator Messages Error MessagesUnderstanding the Media Path Indicator Messages Service Message Clearing Media Misfeeds Clearing Media MisfeedsClearing Procedures Clearing Media MisfeedsRemove any misfed media Reinstall the drum cartridge Carefully close the top cover Solving Problems with Media Misfeeds Symptom Cause SolutionSolving Problems with Media Misfeeds Solving Other Problems Solving Other ProblemsSolving Other Problems CD-ROMMedia is Media is moist Solving Problems with Printing Quality Solving Problems with Printing QualityDefective Media type is set There is There is Media is moist Lateral lines Printer is not Colors are Top cover is not Installing Accessories Installing the Dust Cover Dust CoverDust Cover Loading Media in Tray 1 with the Dust Cover installed Load the media face up in the tray Appendix Safety Specifications Technical SpecificationsPrinter Technical Specifications Consumable Life Expectancy Chart What is an Energy Star product?Our Concern for Environmental Protection Our Concern for Environmental ProtectionAccessory Dust cover Envelope Glossy Imageable area IndicatorIndex IndexMisfeed problems Quality tab Setup tab 12 Status displayThick stock 22 Transparency 26 Troubleshooting Media storage Media type

1800767-001A, 4139-7733-01A specifications

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