Lenovo 4015LS1 user manual Troubleshooting, Problem Possible cause Suggested action Reference

Page 23

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2.Troubleshooting

Problem

Possible cause

Suggested action

Reference

 

 

 

 

The words "Out

The system is set to a

If you are replacing an old

"Selecting a

of Range" are

display mode which

monitor, reconnect it and

supported display

shown on the

is not supported by

adjust the display mode to

mode"on page 2-7

screen, and the

the monitor.

within the specified range

 

power indicator

 

for your new monitor.

 

is flashing white.

 

If using a Windows

 

 

 

 

 

 

system, restart the system

 

 

 

in safe mode, then select a

 

 

 

supported display mode

 

 

 

for your computer.

 

 

 

If these options do not

 

 

 

work, contact the Support

 

 

 

Center.

 

 

 

 

 

The image

The video signal cable

Be sure the signal cable is

"Connecting and

quality is

is not connected with

firmly plugged into the

turning on your

unacceptable.

the monitor or system

system and monitor.

monitor"on page 1-3

 

completely.

 

 

 

 

 

 

 

 

The color settings

Select another color setting

"Adjusting your

 

may be incorrect.

from the OSD menu.

monitor image"on

 

 

 

 

page 2-3

 

 

 

 

 

The automatic image

Perform automatic image

"Adjusting your

 

setup function was

setup.

monitor image"on

 

not performed.

 

 

page 2-3

 

 

 

 

The power

• The monitor’s

• Be sure the power

"Connecting and

indicator is not

power switch is

 

cord is connected

turning on your

lit and there is

not switched on.

 

properly.

monitor"on page 1-3

no image.

• The power cord is

• Be sure the outlet has

 

 

 

 

loose or

 

power.

 

 

disconnected.

• Power on the monitor.

 

 

• There is no power

 

 

Try using another

 

 

at the outlet.

 

power cord.

 

 

 

 

 

 

 

Try using another

 

 

 

 

electrical outlet.

 

 

 

 

 

Screen is blank

The monitor is in

• Press any key on the

"Understanding

and power

Standby/Suspend

 

keyboard or move the

power

indicator is

mode

 

mouse to restore

management"on

orange.

 

 

operation.

page 2-8

 

 

Check the Power

 

 

 

 

Options settings on

 

 

 

 

your computer.

 

 

 

 

 

 

Chapter 3. 3-3

Image 23 Contents
LS2421p Wide Monitor Product numbers Contents Safety information General Safety guidelines Getting started Shipping contentsMonitor controls Adjusting the tiltProduct overview Cable lock slot Setting up your monitorConnecting and turning on your monitor Page Page Registering your option Positioning your monitor Adjusting and using your monitorComfort and accessibility Arranging your work area Quick tips for healthy work habits Accessibility informationDDC-CI Adjusting your monitor imageUsing the direct access controls Icon Control DescriptionUsing the On-Screen Display OSD controls OSD functions Mute PAL Selecting a supported display modeAddress ability Refresh rate NtscEnergy Star Understanding power managementRestoring State Power Indicator Screen Operation Compliance Wall Mounting Optional Caring for your monitorDetaching the monitor hinge cover and stand Vesa hole Hdmi Monitor specificationsReference information Vesa DDC Problem Possible cause Suggested action Reference TroubleshootingManual image setup Installing the monitor driver in Windows Manually installing the monitor driverInstalling the monitor driver in Windows Vista Installing the monitor driver in Windows XP Customer responsibilities Service informationCountry or Region Telephone Number Appendix A. Service and SupportRegistering your option Online technical support Telephone technical supportWarranty service and support 02-225-3611 Dutch +30-210-680-1700 Warranty service and support 8152-1550 Norwegian Appendix B. Notices Trademarks Recycling informationAppendix C. USB Hub description