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Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table
Problem | Possible cause | Suggested action | Reference | |
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The words "Out | The system is set to a | If you are replacing an old | "Selecting a | |
of Range" are | display mode which | monitor, reconnect it and | supported display | |
shown on the | is not supported by | adjust the display mode to | mode"on page | |
screen, and the | the monitor. | within the specified range |
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power indicator |
| for your new monitor. |
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is flashing white. |
| If using a Windows |
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| system, restart the system |
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| in safe mode, then select a |
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| supported display mode |
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| for your computer. |
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| If these options do not |
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| work, contact the Support |
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| Center. |
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The image | The video signal cable | Be sure the signal cable is | "Connecting and | |
quality is | is not connected with | firmly plugged into the | turning on your | |
unacceptable. | the monitor or system | system and monitor. | monitor"on page | |
| completely. |
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| The color settings | Select another color setting | "Adjusting your | |
| may be incorrect. | from the OSD menu. | monitor image"on | |
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| page |
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| The automatic image | Perform automatic image | "Adjusting your | |
| setup function was | setup. | monitor image"on | |
| not performed. |
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| page |
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The power | • The monitor’s | • Be sure the power | "Connecting and | |
indicator is not | power switch is |
| cord is connected | turning on your |
lit and there is | not switched on. |
| properly. | monitor"on page |
no image. | • The power cord is | • Be sure the outlet has |
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| loose or |
| power. |
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| disconnected. | • Power on the monitor. |
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| • There is no power |
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| • | Try using another |
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| at the outlet. |
| power cord. |
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| • | Try using another |
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| electrical outlet. |
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Screen is blank | The monitor is in | • Press any key on the | "Understanding | |
and power | Standby/Suspend |
| keyboard or move the | power |
indicator is | mode |
| mouse to restore | management"on |
orange. |
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| operation. | page |
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| • | Check the Power |
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| Options settings on |
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| your computer. |
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Chapter 3.