Diagnostics, Troubleshooting tables

Chapter 3. Diagnostics

This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server.

If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix B, “Getting help and technical assistance,” on page 123 for more information.

Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

If you have just added new software or a new optional device and the server is not working, complete the following steps before you use the troubleshooting tables:

1.Check the operator information panel.

2.Remove the software or device that you just added.

3.Reinstall the new software or new device.

DVD drive problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom	Action

The DVD drive is not	1. Make sure that:
recognized.	1. Make sure that:
recognized.	v The SATA channel to which the DVD drive is attached (primary or

		secondary) is enabled in the Setup Utility program.
	v All cables and jumpers are installed correctly.
	v The signal cable and connector are not damaged and the connector pins are
		not bent.
	v The correct device driver is installed for the DVD drive.
	2. Reseat the following components:
	a.	DVD drive
	b.	DVD drive cables
	3. Replace the following components one at a time, in the order shown, restarting
	the server each time:
	a.	DVD drive
	b. DVD drive and cables
	c. (Trained service technician only) System board

RD230 specifications

The Lenovo RD240 and RD230 are key players in the realm of enterprise-class servers, leveraging advanced technologies to deliver efficiency, reliability, and performance. These servers are designed to cater to the demands of small to medium-sized businesses, providing robust solutions for various workloads.

The Lenovo RD240 is a 2U rack server that features dual-socket support for Intel Xeon processors. This capability allows it to handle intensive computational tasks seamlessly, making it ideal for virtualized environments and database management. Equipped with up to 512GB of DDR3 memory, the RD240 ensures high memory bandwidth and reduced latency, improving overall system responsiveness.

In terms of storage, the RD240 supports a versatile range of options, with configurations allowing for up to twelve 3.5-inch hard drives or a combination of SSDs and HDDs. This flexibility enables businesses to tailor their storage solutions based on performance and capacity needs. Additionally, the server includes integrated RAID options, which enhance data protection and availability.

On the other hand, the RD230 is a compact 1U rack server that prioritizes space efficiency without compromising on performance. Like its larger counterpart, the RD230 supports dual Intel Xeon processors, but its design focuses on providing a more streamlined solution for environments with limited rack space. With support for up to 128GB of RAM, the RD230 can efficiently handle various applications, from web hosting to application serving.

Both servers are equipped with advanced management tools, such as the Lenovo XClarity Controller, which simplifies system monitoring and maintenance. This allows IT administrators to deploy updates, monitor hardware health, and manage resources with ease, leading to minimized downtime and optimized performance.

Furthermore, Lenovo places a strong emphasis on energy efficiency, ensuring that both the RD240 and RD230 have features like power management and cooling technologies. These innovations reduce their carbon footprint while lowering operating expenses, making them attractive choices for environmentally-conscious businesses.

In summary, the Lenovo RD240 and RD230 servers offer a blend of performance, flexibility, and efficient management, catering to the diverse needs of modern enterprises. With their robust features and reliable characteristics, they stand as dependable solutions for businesses looking to enhance their IT infrastructure while supporting future scalability.