Lenovo RD230 manual Microprocessor problems

Page 24

Microprocessor problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

The server emits a continuous

1.

Make sure that the server supports all the microprocessors and that the

beep during the POST,

 

microprocessors match in speed and cache size.

indicating that the startup

 

2.

(Trained service technician only) Reseat microprocessor 1.

(boot) microprocessor is not

3.

(Trained service technician only) If there is no indication of which

working correctly.

 

 

microprocessor has failed, isolate the error by testing with one microprocessor

 

 

at a time.

 

4.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a. (Trained service technician only) Microprocessor 2

 

 

b. VRM 2

 

 

c. (Trained service technician only) System board

 

5.

(Trained service technician only) If multiple error codes indicate a

 

 

microprocessor error, reverse the locations of two microprocessors to determine

 

 

whether the error is associated with a microprocessor or with a microprocessor

 

 

socket.

 

 

v If the error is associated with a microprocessor, replace the microprocessor.

 

 

v If the error is associated with a VRM, replace the VRM.

 

 

v If the error is associated with a microprocessor socket, replace the system

 

 

board.

 

 

 

18ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual

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Contents ThinkServer RD230 Hardware Maintenance Manual Page Hardware Maintenance Manual First Edition June Copyright Lenovo Contents Appendix A. RAID battery card Important Safety Information About this manualSafety statements To Connect To DisconnectDo not About this manual Statement Important information about replacing RoHS compliant FRUs Page Features General informationSpecifications RAID supportReliability, availability, and serviceability Software programsEasyStartup EasyManagePage Diagnostics Troubleshooting tablesDVD drive problems General problems Hard disk drive problemsIntermittent problems Keyboard, mouse, or pointing-device problems Memory problems Microprocessor problems Monitor problems Optional-device problems Power problems Serial port problems Software problems Universal Serial Bus USB port problemsSolving power problems Solving Ethernet controller problems Solving undetermined problems Event logsViewing event logs without restarting the server System event logCondition Action Diagnostic LEDs on the front control panel Onboard debug digitronPage Locating parts, controls, LEDs, and connectors Front viewRear view Front control panel State Color DescriptionHard disk Drive LED Description Green Amber Locating server components Locating parts on the system boardLocating major parts on the system board Jumper Position Description CmosLocating connectors on the backplane Shows the connector locations on the backplanePage Installing, removing, or replacing hardware GuidelinesBasic guidelines System reliability guidelines Guidelines for trained service technicians Inspecting for unsafe conditionsGuidelines for servicing electrical equipment Working inside the server with the power on Handling static-sensitive devices Removing the server cover Removing the server coverInstalling or removing a memory module Memory module installation rulesDimm slot One Dimm Two DIMMs Three DIMMs Four DIMMs Dimm slot Two DIMMs Four DIMMs Six DIMMs Eight DIMMsInstalling a memory module CPU0 Dimm CHC0 CPU1 Dimm CHA1 CHA0 CHB0Removing a memory module Opening the retaining clips of the memory slotRemoving or installing internal drives Removing the memory moduleRemoving the optical drive Removing the optical driveInstalling the optical drive Removing the optical drive retention tabInstalling, removing, or replacing hardware Installing the retention tab and connecting the cables Installing the optical drive Removing a hot-swap hard disk driveRemoving a 3.5-inch hard disk drive Installing a hot-swap hard disk drive Removing the hard disk drive tray assembly Installing a 3.5-inch hard disk drive Installing or removing the riser card Installing the riser cardInstalling the riser card Removing the riser cardOpening the retention tab Installing or removing a PCI card Installing a PCI cardInstalling a PCI card into the slot on the riser card Removing a PCI cardRemoving or installing the Ethernet card Removing the Ethernet cardInstalling the Ethernet card Installing, removing, or replacing hardware devices Removing or installing the system board batteryRemoving the system board battery Installing the system board batteryRemoving or installing the RAID controller Installing the system board batteryInstalling the RAID controller Removing the RAID controllerPage Bottom view Installing the battery card assembly Removing or installing the heat sink assembly Removing the heat sink assemblyInstalling the heat sink assembly Removing the heat sink assemblyInstalling the heat sink assembly Removing or installing the microprocessor Removing the microprocessorInstalling the microprocessor Lifting the handle Removing or installing the system fans Removing the system fansInstalling the system fans Removing or installing the power supply Seven ports that secure the system fansRemoving the power supply Removing the screws that secure the power supply Installing the power supply Disconnecting the power supply cablesInstalling, removing, or replacing hardware Installing the screws to secure the power supply Removing or installing the system board Removing the system boardRemoving the nine screws that secure the system board Installing, removing, or replacing hardware Installing the system board Installing the nine screws that secure the system boardCompleting the parts replacement Installing the server coverConnecting the cables Turning on the serverUpdating the server configuration Turning off the serverConnecting external devices Page Parts listing, RD230 Types 1043, 1044, 4010, Replaceable server components CRU part Number FRU part Index Description TierParts listing, RD230 Types 1043, 1044, 4010, and 4011 CRU part Number FRU part Index Description Tier CRU part Number FRU part Index Description Tier CRU part Number FRU part Index Description Tier CRU part Number FRU part Index Description Tier Power cords Parts listing, RD230 Types 1043, 1044, 4010, and 4011 Power cords, Type Power cords, Type Page Configuring the server Using the Setup Utility programStarting the Setup Utility program Introduction of the Bios itemsAmibios Option DescriptionAcpi C2 Submenus under the Mass Storage Controller Configuration Option Description Items and options with BMC configuration Items and options without BMC configurationSub-item Option Description PEF SupportItems under the Boot menu Restore on AC Power LossUsing passwords Exiting the Setup Utility programPassword considerations Setting, changing, or deleting a passwordRAID controllers Documentation DVDUsing the ThinkServer EasyStartup program Setup and configurationBefore you use the EasyStartup DVD Configuring RAID Typical operating system installationConfiguring the onboard Sata software RAID RAID informationStarting the Intel Matrix Storage Manager program Creating the RAID volume Deleting the RAID volumeRebuilding the RAID volume Configuring the Gigabit Ethernet controllerUsing the EasyUpdate Firmware Updater program Updating the firmwareInstalling the ThinkServer EasyManage program Page Appendix A. RAID battery card assembly Battery life and data retention timeBBU name Data retention time Page Appendix B. Getting help and technical assistance Before you callCalling for service Using other servicesPurchasing additional services Lenovo product service Page Appendix C. Notices 127Trademarks Important notesProduct recycling and disposal Particulate contamination Contaminant LimitsBattery return program Türkiye EEE Yönetmeliğine Uygunluk BeyanıGerman Ordinance for Work gloss statement For CaliforniaUnited Kingdom telecommunications safety requirement Industry Canada Class a emission compliance statementAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive conformance statementGermany Class a compliance statement Appendix C. Notices Korea Class a warning statement Index CRUProblems Page Page
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RD230 specifications

The Lenovo RD240 and RD230 are key players in the realm of enterprise-class servers, leveraging advanced technologies to deliver efficiency, reliability, and performance. These servers are designed to cater to the demands of small to medium-sized businesses, providing robust solutions for various workloads.

The Lenovo RD240 is a 2U rack server that features dual-socket support for Intel Xeon processors. This capability allows it to handle intensive computational tasks seamlessly, making it ideal for virtualized environments and database management. Equipped with up to 512GB of DDR3 memory, the RD240 ensures high memory bandwidth and reduced latency, improving overall system responsiveness.

In terms of storage, the RD240 supports a versatile range of options, with configurations allowing for up to twelve 3.5-inch hard drives or a combination of SSDs and HDDs. This flexibility enables businesses to tailor their storage solutions based on performance and capacity needs. Additionally, the server includes integrated RAID options, which enhance data protection and availability.

On the other hand, the RD230 is a compact 1U rack server that prioritizes space efficiency without compromising on performance. Like its larger counterpart, the RD230 supports dual Intel Xeon processors, but its design focuses on providing a more streamlined solution for environments with limited rack space. With support for up to 128GB of RAM, the RD230 can efficiently handle various applications, from web hosting to application serving.

Both servers are equipped with advanced management tools, such as the Lenovo XClarity Controller, which simplifies system monitoring and maintenance. This allows IT administrators to deploy updates, monitor hardware health, and manage resources with ease, leading to minimized downtime and optimized performance.

Furthermore, Lenovo places a strong emphasis on energy efficiency, ensuring that both the RD240 and RD230 have features like power management and cooling technologies. These innovations reduce their carbon footprint while lowering operating expenses, making them attractive choices for environmentally-conscious businesses.

In summary, the Lenovo RD240 and RD230 servers offer a blend of performance, flexibility, and efficient management, catering to the diverse needs of modern enterprises. With their robust features and reliable characteristics, they stand as dependable solutions for businesses looking to enhance their IT infrastructure while supporting future scalability.