Lenovo RD230 manual Monitor problems

Page 25

Monitor problems

Some monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor.

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

Testing the monitor

1.

Make sure that the monitor cables are firmly connected.

 

 

2.

Try using a different monitor on the server, or try using the monitor that is

 

 

being tested on a different server.

 

3.

Run the diagnostic programs. If the monitor passes the diagnostic programs,

 

 

the problem might be a video device driver.

 

4.

(Trained service technician only) Replace the system board.

 

 

 

The screen is blank.

1.

If the server is attached to a KVM switch, bypass the KVM switch to eliminate

 

 

 

it as a possible cause of the problem: connect the monitor cable directly to the

 

 

correct connector on the rear of the server.

2.Make sure that:

vThe server is turned on. If there is no power to the server, see “Power problems” on page 21.

vThe monitor cables are connected correctly.

vThe monitor is turned on and the brightness and contrast controls are adjusted correctly.

vNo POST errors are generated when the server is turned on.

3.Make sure that the correct server is controlling the monitor, if applicable.

4.See “Solving undetermined problems” on page 25.

The monitor has screen jitter, or 1.

If the monitor self-tests show that the monitor is working correctly, consider

the screen image is wavy,

the location of the monitor. Magnetic fields around other devices (such as

unreadable, rolling, or

transformers, appliances, fluorescent lights, and other monitors) can cause

distorted.

screen jitter or wavy, unreadable, rolling, or distorted screen images. If this

 

 

happens, turn off the monitor.

 

Attention: Moving a color monitor while it is turned on might cause screen

 

discoloration.

 

Move the device and the monitor at least 305 mm (12 inches) apart, and turn

 

on the monitor.

 

To prevent diskette drive read/write errors, make sure that the distance

 

between the monitor and any external diskette drive is at least 76 mm (3

 

inches).

2.

Reseat the monitor.

3. Replace the following components one at a time, in the order shown, restarting

 

the server each time:

 

a. Monitor

 

b. (Trained service technician only) System board

Chapter 3. Diagnostics 19

Image 25
Contents ThinkServer RD230 Hardware Maintenance Manual Page Hardware Maintenance Manual First Edition June Copyright Lenovo Contents Appendix A. RAID battery card About this manual Important Safety InformationSafety statements To Disconnect To ConnectDo not About this manual Statement Important information about replacing RoHS compliant FRUs Page General information FeaturesRAID support SpecificationsSoftware programs Reliability, availability, and serviceabilityEasyStartup EasyManagePage Troubleshooting tables DiagnosticsDVD drive problems Hard disk drive problems General problemsIntermittent problems Keyboard, mouse, or pointing-device problems Memory problems Microprocessor problems Monitor problems Optional-device problems Power problems Serial port problems Universal Serial Bus USB port problems Software problemsSolving power problems Solving Ethernet controller problems Event logs Solving undetermined problemsSystem event log Viewing event logs without restarting the serverCondition Action Onboard debug digitron Diagnostic LEDs on the front control panelPage Front view Locating parts, controls, LEDs, and connectorsRear view State Color Description Front control panelHard disk Drive LED Description Green Amber Locating parts on the system board Locating server componentsLocating major parts on the system board Cmos Jumper Position DescriptionShows the connector locations on the backplane Locating connectors on the backplanePage Guidelines Installing, removing, or replacing hardwareBasic guidelines System reliability guidelines Inspecting for unsafe conditions Guidelines for trained service techniciansGuidelines for servicing electrical equipment Working inside the server with the power on Handling static-sensitive devices Removing the server cover Removing the server coverMemory module installation rules Installing or removing a memory moduleDimm slot One Dimm Two DIMMs Three DIMMs Four DIMMs Dimm slot Two DIMMs Four DIMMs Six DIMMs Eight DIMMsCPU0 Dimm CHC0 CPU1 Dimm CHA1 CHA0 CHB0 Installing a memory moduleOpening the retaining clips of the memory slot Removing a memory moduleRemoving the memory module Removing or installing internal drivesRemoving the optical drive Removing the optical driveRemoving the optical drive retention tab Installing the optical driveInstalling, removing, or replacing hardware Installing the retention tab and connecting the cables Removing a hot-swap hard disk drive Installing the optical driveRemoving a 3.5-inch hard disk drive Installing a hot-swap hard disk drive Removing the hard disk drive tray assembly Installing a 3.5-inch hard disk drive Installing the riser card Installing or removing the riser cardRemoving the riser card Installing the riser cardOpening the retention tab Installing a PCI card Installing or removing a PCI cardRemoving a PCI card Installing a PCI card into the slot on the riser cardRemoving the Ethernet card Removing or installing the Ethernet cardInstalling the Ethernet card Removing or installing the system board battery Installing, removing, or replacing hardware devicesRemoving the system board battery Installing the system board batteryInstalling the system board battery Removing or installing the RAID controllerRemoving the RAID controller Installing the RAID controllerPage Bottom view Installing the battery card assembly Removing the heat sink assembly Removing or installing the heat sink assemblyRemoving the heat sink assembly Installing the heat sink assemblyInstalling the heat sink assembly Removing the microprocessor Removing or installing the microprocessorInstalling the microprocessor Lifting the handle Removing the system fans Removing or installing the system fansInstalling the system fans Seven ports that secure the system fans Removing or installing the power supplyRemoving the power supply Removing the screws that secure the power supply Disconnecting the power supply cables Installing the power supplyInstalling, removing, or replacing hardware Installing the screws to secure the power supply Removing the system board Removing or installing the system boardRemoving the nine screws that secure the system board Installing, removing, or replacing hardware Installing the nine screws that secure the system board Installing the system boardInstalling the server cover Completing the parts replacementConnecting the cables Turning on the serverTurning off the server Updating the server configurationConnecting external devices Page Parts listing, RD230 Types 1043, 1044, 4010, CRU part Number FRU part Index Description Tier Replaceable server componentsParts listing, RD230 Types 1043, 1044, 4010, and 4011 CRU part Number FRU part Index Description Tier CRU part Number FRU part Index Description Tier CRU part Number FRU part Index Description Tier CRU part Number FRU part Index Description Tier Power cords Parts listing, RD230 Types 1043, 1044, 4010, and 4011 Power cords, Type Power cords, Type Page Using the Setup Utility program Configuring the serverIntroduction of the Bios items Starting the Setup Utility programOption Description AmibiosAcpi C2 Submenus under the Mass Storage Controller Configuration Items and options without BMC configuration Option Description Items and options with BMC configurationPEF Support Sub-item Option DescriptionItems under the Boot menu Power Loss Restore on ACExiting the Setup Utility program Using passwordsPassword considerations Setting, changing, or deleting a passwordDocumentation DVD RAID controllersSetup and configuration Using the ThinkServer EasyStartup programBefore you use the EasyStartup DVD Typical operating system installation Configuring RAIDRAID information Configuring the onboard Sata software RAIDStarting the Intel Matrix Storage Manager program Deleting the RAID volume Creating the RAID volumeRebuilding the RAID volume Configuring the Gigabit Ethernet controllerUpdating the firmware Using the EasyUpdate Firmware Updater programInstalling the ThinkServer EasyManage program Page Battery life and data retention time Appendix A. RAID battery card assemblyBBU name Data retention time Page Before you call Appendix B. Getting help and technical assistanceUsing other services Calling for servicePurchasing additional services Lenovo product service Page 127 Appendix C. NoticesImportant notes TrademarksProduct recycling and disposal Contaminant Limits Particulate contaminationTürkiye EEE Yönetmeliğine Uygunluk Beyanı Battery return programFor California German Ordinance for Work gloss statementIndustry Canada Class a emission compliance statement United Kingdom telecommunications safety requirementAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive conformance statementGermany Class a compliance statement Appendix C. Notices Korea Class a warning statement CRU IndexProblems Page Page
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RD230 specifications

The Lenovo RD240 and RD230 are key players in the realm of enterprise-class servers, leveraging advanced technologies to deliver efficiency, reliability, and performance. These servers are designed to cater to the demands of small to medium-sized businesses, providing robust solutions for various workloads.

The Lenovo RD240 is a 2U rack server that features dual-socket support for Intel Xeon processors. This capability allows it to handle intensive computational tasks seamlessly, making it ideal for virtualized environments and database management. Equipped with up to 512GB of DDR3 memory, the RD240 ensures high memory bandwidth and reduced latency, improving overall system responsiveness.

In terms of storage, the RD240 supports a versatile range of options, with configurations allowing for up to twelve 3.5-inch hard drives or a combination of SSDs and HDDs. This flexibility enables businesses to tailor their storage solutions based on performance and capacity needs. Additionally, the server includes integrated RAID options, which enhance data protection and availability.

On the other hand, the RD230 is a compact 1U rack server that prioritizes space efficiency without compromising on performance. Like its larger counterpart, the RD230 supports dual Intel Xeon processors, but its design focuses on providing a more streamlined solution for environments with limited rack space. With support for up to 128GB of RAM, the RD230 can efficiently handle various applications, from web hosting to application serving.

Both servers are equipped with advanced management tools, such as the Lenovo XClarity Controller, which simplifies system monitoring and maintenance. This allows IT administrators to deploy updates, monitor hardware health, and manage resources with ease, leading to minimized downtime and optimized performance.

Furthermore, Lenovo places a strong emphasis on energy efficiency, ensuring that both the RD240 and RD230 have features like power management and cooling technologies. These innovations reduce their carbon footprint while lowering operating expenses, making them attractive choices for environmentally-conscious businesses.

In summary, the Lenovo RD240 and RD230 servers offer a blend of performance, flexibility, and efficient management, catering to the diverse needs of modern enterprises. With their robust features and reliable characteristics, they stand as dependable solutions for businesses looking to enhance their IT infrastructure while supporting future scalability.