Lenovo G565, G465 manual Troubleshooting Other problems, Respond

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Chapter 5. Troubleshooting

Other problems

Your computer does not	• To turn off your computer, press and hold the power button
respond.	for 4 seconds or more. If the computer still does not respond,
	remove the AC adapter and the battery.
	• Your computer might lock when it enters sleep mode
	during a communication operation. Disable the sleep timer
	when you are working on the network.

The computer does not start from a device you want.

•See the Boot menu of the BIOS setup utility. Make sure that the Boot Device Priority in the BIOS setup utility is set so that the computer starts from the device you want.

•Also make sure that the device from which the computer starts is enabled. In the Boot menu in the BIOS setup utility, make sure that the device is included in the Boot Device Priority list.

•Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the computer starts from.

The connected external device	• Do not connect or disconnect any external device cables
does not work.	other than USB while the computer power is on; otherwise,
	you might damage your computer.
	• When using a high power consumption external devices
	such as an external USB optical disk drive, use external
	device power adapter. Otherwise, the device may not be
	recognized, or system shut down may result.

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Contents Lenovo G465/G565 Regulatory Notice Contents Page Top view Getting to know your computer„ G465 „ G565 Getting to know your computerEnergy Getting to know your computer IntegratedCamera Select Models only SpeakersRJ-45 port Left-side viewFan louvers VGA portRight-side view Optical driveFront view Bottom view Learning the basics „ Conncting to the power„ Configuring the operating system „ Reading the manuals„ Shutting down your computer Learning the basics„ Checking battery status „ Charging the battery„ Removing the battery pack „ Handling the batteryUsing the touchpad Using the keyboard „ Numeric keypad G465„ Function key combinations Learning the basics Connecting external devices „ Using memory cards not supplied„ Connecting a universal serial bus USB device „ Connecting a Bluetooth device Select models onlySpecial keys and buttons „ OneKey Rescue system button a„ Energy Management button b Select models only System status indicators Caps lock indicator G465 G565 Num lock indicator G465Securing your computer „ Using VeriFace„ Attaching a security lock not supplied „ Using passwords Connecting to the Internet Wired connection„ Hardware connection „ Software configurationConnecting to the Internet Wireless connection Wi-Fi WiMAXHardware connection OneKey Rescue system OneKey Rescue system„ Introduction OneKey Rescue system Troubleshooting Frequently asked questionsHow can I install the device drivers? Troubleshooting Display problemsSleep or hibernation problems Troubleshooting Password problemKeyboard problems Computer screen problems Puter does not workHard disk drive problem Troubleshooting Sound problemsBattery problems Startup problemTroubleshooting Other problems RespondReplacing the battery Appendix A. CRU instructionsAppendix A. CRU instructions Handling a hard disk driveAppendix A. CRU instructions Appendix A. CRU instructions Appendix A. CRU instructions Replacing memory Appendix A. CRU instructions Appendix A. CRU instructions Removing the optical drive Appendix A. CRU instructions Appendix B. Lenovo limited warranty „ What this warranty coversAppendix B. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems „ Replacement of a product or part „ Your additional responsibilities„ What this warranty does not cover „ Use of personal information„ Limitation of liability „ European Economic Area EEA „ Dispute resolution„ Other rights Warranty information „ Types of warranty service Appendix B. Lenovo limited warranty Appendix C. Product specific Notices Energy star informationAppendix C. Product specific Notices WindowsElectronic emissions notices „ Federal Communications Commission FCC Statement„ German Class B Compliance Statement „ Industry Canada Class B Emission Compliance Statement„ Avis de conformité à la réglementation d’Industrie Canada Appendix C. Product specific Notices „ European Union Compliance Statement Class B Compliance System Appendix D. SpecificationsG465 G565 Form Factor PortsTrademarks Problems IndexIndex Page Do not Return IT to the Store New World. New Thinking.TM