Lenovo G565, G465 manual Types of warranty service

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Appendix B. Lenovo limited warranty

Types of warranty service

1 Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2 On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3 Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

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Contents Lenovo G465/G565 Regulatory Notice Contents Page Top view Getting to know your computer„ G465 „ G565 Getting to know your computerGetting to know your computer Integrated Camera Select Models onlyEnergy SpeakersLeft-side view Fan louversRJ-45 port VGA portRight-side view Optical driveFront view Bottom view „ Conncting to the power „ Configuring the operating systemLearning the basics „ Reading the manuals„ Shutting down your computer Learning the basics„ Checking battery status „ Charging the battery„ Removing the battery pack „ Handling the batteryUsing the touchpad Using the keyboard „ Numeric keypad G465„ Function key combinations Learning the basics Connecting external devices „ Using memory cards not supplied„ Connecting a universal serial bus USB device „ Connecting a Bluetooth device Select models onlySpecial keys and buttons „ OneKey Rescue system button a„ Energy Management button b Select models only System status indicators Caps lock indicator G465 G565 Num lock indicator G465Securing your computer „ Using VeriFace„ Attaching a security lock not supplied „ Using passwords Connecting to the Internet Wired connection„ Hardware connection „ Software configurationConnecting to the Internet Wireless connection Wi-Fi WiMAXHardware connection OneKey Rescue system OneKey Rescue system„ Introduction OneKey Rescue system Troubleshooting Frequently asked questionsHow can I install the device drivers? Troubleshooting Display problemsSleep or hibernation problems Troubleshooting Password problemKeyboard problems Computer screen problems Puter does not workTroubleshooting Sound problems Battery problemsHard disk drive problem Startup problemTroubleshooting Other problems RespondReplacing the battery Appendix A. CRU instructionsAppendix A. CRU instructions Handling a hard disk driveAppendix A. CRU instructions Appendix A. CRU instructions Appendix A. CRU instructions Replacing memory Appendix A. CRU instructions Appendix A. CRU instructions Removing the optical drive Appendix A. CRU instructions Appendix B. Lenovo limited warranty „ What this warranty coversAppendix B. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems „ Replacement of a product or part „ Your additional responsibilities„ What this warranty does not cover „ Use of personal information„ Limitation of liability „ European Economic Area EEA „ Dispute resolution„ Other rights Warranty information „ Types of warranty service Appendix B. Lenovo limited warranty Appendix C. Product specific Notices Energy star informationAppendix C. Product specific Notices WindowsElectronic emissions notices „ Federal Communications Commission FCC Statement„ German Class B Compliance Statement „ Industry Canada Class B Emission Compliance Statement„ Avis de conformité à la réglementation d’Industrie Canada Appendix C. Product specific Notices „ European Union Compliance Statement Class B Compliance Appendix D. Specifications G465 G565 Form FactorSystem PortsTrademarks Problems IndexIndex Page Do not Return IT to the Store New World. New Thinking.TM