Lenovo 147500112 manual Getting help and service

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Safety and General Information Guide V1.0_en.book Page 21 Friday, March 4, 2011 4:55 PM

Chapter 3. Getting help and service

If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Microsoft Service Packs are the latest software source for Windows product updates. They are available by means of a Web download (connection charges may apply) or from a disc. For more specific information and links, go to the Microsoft Web site at http://www.microsoft.com/. Lenovo offers Up and Running technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product.

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Contents Lenovo Do not Return IT to the Store Lenovo Third Edition March Copyright Lenovo Contents Page Conditions that require immediate action Important safety informationImportant safety information Safety guidelines „ Service and upgrades„ Power cords and power adapters „ Plugs and outlets „ Extension cords and related devices„ External devices „ Power supply statement„ Batteries „ Rechargeable battery notice„ Heat and product ventilation „ CD and DVD drive safety „ Laser compliance statement „ Electrical current safety information „ Liquid crystal display LCD notice „ Using headphones or earphonesSafety Notice for users in Australia „ Additional safety information„ Being careful about where and how you work Use and care InformationCaring for your computer „ Being gentle with your computer „ Notice of static-electricity„ Carrying your computer properly „ For outdoor use„ Handling storage media and drives properly „ Data safety „ Taking care in setting passwords„ Cleaning the cover of your computer „ Cleaning your computer display „ Cleaning your computer keyboard„ Other important tips „ Questions about vision? Accessibility and comfort„ Ergonomic information „ What if you are traveling?„ General tips for maintenance MaintenanceGetting help and service Getting help on the Web Calling the customer support centerGetting help and service Getting help around the world Appendix A. Notices Appendix A. Notices „ Export classification notice„ Wireless interoperability Wireless related information„ Usage environment and your health „ Safety information related to Mobile BroadbandAppendix A. Notices TV tuner information „ Products with television tuner options installed„ Example of antenna grounding Appendix A. Notices „ EU Weee statements Weee and recycling statementsJapan recycling statements „ Disposing of a Lenovo computer components Appendix A. Notices Korea Class B Japanese Vcci Class B StatementAppendix A. Notices Trademarks