Lenovo 1761 Recovery information, Creating and using recovery media, Creating recovery media

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Chapter 6. Recovery information

This chapter provides information about the recovery solutions provided by Lenovo.

This chapter contains the following topics:

•Creating and using recovery media

•Performing backup and recovery operations

•Using the Rescue and Recovery workspace

•Creating and using a rescue medium

•Installing or reinstalling device drivers

•Solving recovery problems

Notes:

1.The recovery information in this chapter only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install

the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following:

a.Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools, and double-clickEnhanced Backup and Restore.

b.Follow the instructions on the screen.

c.When the installation process completes, the Enhanced Backup and Restore icon is activated.

2.There are a variety of methods to choose from when considering how to recover in the event of a software- or hardware-related problem. Some methods vary depending on the type of operating system that is installed.

3.The product on the recovery media may be used only for the following purposes:

• Restore the product preinstalled on your computer

• Reinstall the product

• Modify the product using the Additional Files

Creating and using recovery media

You can use recovery media to restore the hard disk drive to the factory default state. Recovery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create recovery media as early as possible.

Note: The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created. The recovery media might contain a boot medium and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is important that you store the recovery media in a safe place after you have made them.

Creating recovery media

This section provides instructions on how to create recovery media.

Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices.

© Copyright Lenovo 2011

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Contents ThinkCentre User Guide Second Edition October Copyright Lenovo Contents Appendix A. Notices Service and upgrades Important safety informationStatic electricity prevention Extension cords and related devices Power cords and power adaptersExternal devices Plugs and outletsHeat and product ventilation Operating environment Modem safety informationCleaning and maintenance Power supply statementLaser compliance statement Viii ThinkCentre User Guide Product overview FeaturesPower supply System management featuresColor temperature adjustment Input/Output I/O featuresPreinstalled operating system Preinstalled software programsSoftware overview SpecificationsSoftware provided by Lenovo Lenovo Welcome Product RecoveryThinkVantage Password Manager Lenovo ThinkVantage ToolsAdobe Reader Antivirus software Locations Front connector, control, and indicator locations Rear connector locations Locating connectors on the rear of your computerConnector Description Adjusting the computer standMachine type and model label Machine type and model labelThinkCentre User Guide Using Windows shortcut keys Using your computerFrequently asked questions Using the keyboardAdjusting audio Using the blue ThinkVantage buttonUsing a fingerprint reader Using the wheel mouseAdding the volume icon to the taskbar Setting the volume from the desktopSetting the volume from Control Panel Using CDs and DVDsPlaying a CD or DVD Handling and storing CD and DVD mediaRecording a CD or DVD Using the multi-touch feature Using the single-touch and multi-touch featureColor temperature adjustment Using the single-touch featureRed-adjustment Green-adjustment Blue-adjustment Exit Selecting a pre-defined color temperatureSwitching to RGB adjustment Making brightness adjustmentUsing your computer ThinkCentre User Guide Comfort Accessibility and comfortYou and your computer Arranging your workspaceAir circulation Glare and lightingElectrical outlets and cable lengths Moving your computer to another country or region Voltage-selection switchReplacement power cords Register your computer with LenovoThinkCentre User Guide Security Security featuresBios passwords Using passwordsAttaching an integrated cable lock Protecting data against viruses Windows passwordsSetting the fingerprint reader Using and understanding firewallsThinkCentre User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Replacing the wireless mouse Replacing the wireless keyboardOpening the battery compartment Obtaining device drivers Closing the battery compartment coverCreating and using recovery media Recovery informationCreating recovery media Performing backup and recovery operations Using recovery mediaPerforming a backup operation Using the Rescue and Recovery workspace Performing a recovery operationClick the Restore your system from a backup icon Using a rescue medium Creating and using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications Reinstalling preinstalled applications and device driversReinstalling preinstalled device drivers Reinstalling device drivers Reinstalling software programsSolving recovery problems Recovery information ThinkCentre User Guide Starting the Setup Utility program Using the Setup Utility programViewing and changing settings Hard Disk Password Password considerationsPower-On Password Administrator PasswordSelecting or changing the startup device sequence Enabling or disabling a deviceSelecting a startup device Selecting a temporary startup deviceExiting from the Setup Utility program Updating flashing the Bios from a disc Using system programsUpdating system programs Click Downloads and drivers Updating flashing the Bios from your operating systemGetting the latest device drivers for your computer Preventing problemsUsing System Update Keeping your computer currentBasics Optical mouse Cleaning your computerComputer KeyboardCleaning a glass-screen surface Good maintenance practicesMoving your computer Basic troubleshooting Troubleshooting and diagnosticsTroubleshooting Troubleshooting procedureNo audio in Windows Audio problemsSound comes from one external speaker only CD problemsNo audio in DOS applications or games CD or DVD does not work DVD problemsBlack screen instead of DVD video Invalid disc or no disc found message DVD movie will not playNo audio or intermittent audio while playing DVD movie Playback is very slow or choppyKeyboard, mouse, or pointing device problems Intermittent problemsAll or some keys on the keyboard do not work Fingerprint reader does not work Wireless keyboard does not workMouse or pointing device does not work Pointer on the screen does not move smoothly with the mouseWrong characters appear on the screen Monitor problemsImage appears to be flickering Ethernet problems Networking problemsImage is discolored Adapter stops working for no apparent reason Wake on LAN feature is not workingYour computer cannot connect to the network Click Start Control Panel Click Hardware and SoundWireless WAN problem Wireless LAN problemBluetooth problems An option that previously worked does not work now Option problemsAn option that was just installed does not work Sound does not come from the Bluetooth headphoneClick Start Computer Performance and lockup problemsClick Disk Cleanup Insufficient free hard disk drive spaceSerial port problems Printer problemsExcessive number of fragmented files Software does not work as expected Software problemsDiagnostic programs USB problemsPC-Doctor for DOS Creating a diagnostic discRunning the diagnostic program from a diagnostic disc Lenovo ThinkVantage ToolboxGetting information, help, and service Lenovo Support Web site Help and serviceUsing the documentation and diagnostic programs Calling for servicePurchasing additional services Using other servicesThinkCentre User Guide Appendix A. Notices Trademarks Electronic emissions notices Appendix B. Regulatory informationExport classification notice Television output noticeIndustry Canada Class B emission compliance statement Additional regulatory information ThinkCentre User Guide Important information for the European Directive 2002/96/EC Appendix C. Weee and recycling informationRecycling information ThinkCentre User Guide Index Optical mouse cleaning Password Administrator Considerations Page 0B03427
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