Lenovo 1938, 1962, 1942 Performing a recovery operation, Using the Rescue and Recovery workspace

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3.Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.

Performing a recovery operation

This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program.

To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following:

1.From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

2.In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3.Click the Restore your system from a backup icon.

4.Follow the instructions on the screen to complete the recovery operation.

For more information about performing a recovery operation from the Rescue and Recovery workspace, see “Using the Rescue and Recovery workspace” on page 35.

Using the Rescue and Recovery workspace

The Rescue and Recovery workspace resides in a protected, hidden area of your hard disk drive that operates independently from the Windows operating system. This enables you to perform recovery operations even if you cannot start the Windows operating system. You can perform the following recovery operations from the Rescue and Recovery workspace:

•Rescue files from your hard disk drive or from a backup: The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media, such as a USB device or a disc. This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation. You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive, a USB device, or a network drive.

•Restore your hard disk drive from a Rescue and Recovery backup: If you have backed up your hard disk drive using the Rescue and Recovery program, you can restore the hard disk drive from a Rescue and Recovery backup, even if you cannot start the Windows operating system.

•Restore your hard disk drive to the factory default state: The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default state. If you have multiple partitions on your hard disk drive, you have the option to restore the C: partition and leave the other partitions intact. Because the Rescue and Recovery workspace operates independently from the Windows operating system, you can restore the hard disk drive to the factory default state even if you cannot start the Windows operating system.

Attention: If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings, all files on the primary hard disk drive partition (usually drive C:) will be deleted in the recovery process. If possible, make copies of important files. If you are unable to start the Windows operating system, you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media.

To start the Rescue and Recovery workspace, do the following:

1.Make sure the computer is turned off.

2.Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace.

3.If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay.

Chapter 6. Recovery information 35

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Contents ThinkCentre User Guide Second Edition October Copyright Lenovo Contents Appendix A. Notices Important safety information Service and upgradesStatic electricity prevention Extension cords and related devices Power cords and power adaptersPlugs and outlets External devicesHeat and product ventilation Operating environment Modem safety informationPower supply statement Cleaning and maintenanceLaser compliance statement Viii ThinkCentre User Guide Product overview FeaturesColor temperature adjustment System management featuresInput/Output I/O features Power supplyPreinstalled operating system Preinstalled software programsSpecifications Software overviewSoftware provided by Lenovo ThinkVantage Password Manager Product RecoveryLenovo ThinkVantage Tools Lenovo WelcomeAdobe Reader Antivirus software Locations Front connector, control, and indicator locations Rear connector locations Locating connectors on the rear of your computerConnector Description Adjusting the computer standMachine type and model label Machine type and model labelThinkCentre User Guide Frequently asked questions Using your computerUsing the keyboard Using Windows shortcut keysUsing a fingerprint reader Using the blue ThinkVantage buttonUsing the wheel mouse Adjusting audioSetting the volume from Control Panel Setting the volume from the desktopUsing CDs and DVDs Adding the volume icon to the taskbarHandling and storing CD and DVD media Playing a CD or DVDRecording a CD or DVD Color temperature adjustment Using the single-touch and multi-touch featureUsing the single-touch feature Using the multi-touch featureSwitching to RGB adjustment Selecting a pre-defined color temperatureMaking brightness adjustment Red-adjustment Green-adjustment Blue-adjustment ExitUsing your computer ThinkCentre User Guide You and your computer Accessibility and comfortArranging your workspace ComfortGlare and lighting Air circulationElectrical outlets and cable lengths Replacement power cords Voltage-selection switchRegister your computer with Lenovo Moving your computer to another country or regionThinkCentre User Guide Security Security featuresUsing passwords Bios passwordsAttaching an integrated cable lock Setting the fingerprint reader Windows passwordsUsing and understanding firewalls Protecting data against virusesThinkCentre User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Replacing the wireless mouse Replacing the wireless keyboardOpening the battery compartment Obtaining device drivers Closing the battery compartment coverRecovery information Creating and using recovery mediaCreating recovery media Using recovery media Performing backup and recovery operationsPerforming a backup operation Performing a recovery operation Using the Rescue and Recovery workspaceClick the Restore your system from a backup icon Creating and using a rescue medium Using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications and device drivers Reinstalling preinstalled applicationsReinstalling preinstalled device drivers Reinstalling software programs Reinstalling device driversSolving recovery problems Recovery information ThinkCentre User Guide Using the Setup Utility program Starting the Setup Utility programViewing and changing settings Power-On Password Password considerationsAdministrator Password Hard Disk PasswordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Selecting or changing the startup device sequenceExiting from the Setup Utility program Using system programs Updating flashing the Bios from a discUpdating system programs Click Downloads and drivers Updating flashing the Bios from your operating systemUsing System Update Preventing problemsKeeping your computer current Getting the latest device drivers for your computerBasics Computer Cleaning your computerKeyboard Optical mouseGood maintenance practices Cleaning a glass-screen surfaceMoving your computer Basic troubleshooting Troubleshooting and diagnosticsTroubleshooting Troubleshooting procedureNo audio in Windows Audio problemsCD problems Sound comes from one external speaker onlyNo audio in DOS applications or games DVD problems CD or DVD does not workBlack screen instead of DVD video No audio or intermittent audio while playing DVD movie DVD movie will not playPlayback is very slow or choppy Invalid disc or no disc found messageIntermittent problems Keyboard, mouse, or pointing device problemsAll or some keys on the keyboard do not work Mouse or pointing device does not work Wireless keyboard does not workPointer on the screen does not move smoothly with the mouse Fingerprint reader does not workMonitor problems Wrong characters appear on the screenImage appears to be flickering Networking problems Ethernet problemsImage is discolored Your computer cannot connect to the network Wake on LAN feature is not workingClick Start Control Panel Click Hardware and Sound Adapter stops working for no apparent reasonWireless LAN problem Wireless WAN problemBluetooth problems An option that was just installed does not work Option problemsSound does not come from the Bluetooth headphone An option that previously worked does not work nowClick Disk Cleanup Performance and lockup problemsInsufficient free hard disk drive space Click Start ComputerPrinter problems Serial port problemsExcessive number of fragmented files Software does not work as expected Software problemsDiagnostic programs USB problemsRunning the diagnostic program from a diagnostic disc Creating a diagnostic discLenovo ThinkVantage Toolbox PC-Doctor for DOSGetting information, help, and service Using the documentation and diagnostic programs Help and serviceCalling for service Lenovo Support Web sitePurchasing additional services Using other servicesThinkCentre User Guide Appendix A. Notices Trademarks Export classification notice Appendix B. Regulatory informationTelevision output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement Additional regulatory information ThinkCentre User Guide Appendix C. Weee and recycling information Important information for the European Directive 2002/96/ECRecycling information ThinkCentre User Guide Index Optical mouse cleaning Password Administrator Considerations Page 0B03427
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