Lenovo 43N3218 manual Starting WinDVD, Problem solving, You cannot eject a disc

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Starting WinDVD

To start WinDVD, click Start -> Programs -> Intervideo WinDVD.

For more information on how to play the DVD movie player, refer to the WinDVD help information on the Software and User Guide CD. If you want to watch a DVD movie on your TV, refer to the online information provided with your computer.

Notes:

1.Your computer has been configured to provide the highest quality audio and video playback obtainable with the available system resources. You can alter the default settings by changing the video resolution setting within the Control Panel. Some systems do not have enough resources to provide full-quality audio and video playback at all resolution settings. If you experience poor playback performance, adjust the resolution to a lower setting.

2.Audio and video streams are decoded by software. The audio and video subsystems need to be fully functional and enabled.

3.WinDVD does not enable DVD playback feature through Windows Media Player. After installing WinDVD, DVD video may play back through Media Player, but audio will not.

Problem solving

Computer problems can be caused by hardware, software, or user error. The information in this section might be useful to help you solve problems or to gather helpful information you can pass on to a service technician. You might also need to refer to your computer, operating-system, or sound-adapter publications.

Review the following list for any problem descriptions that might fit your situation.

You cannot eject a disc.

Take the following actions after ensuring that the drive is not in the process of reading a disc:

1.Eject the CD through software.

2.Use the Eject button.

3.Turn off the computer. Wait 45 seconds; then turn on the computer and try using the Eject button again.

4.If other methods do not work, use the manual-eject hole, using instructions given in “Manually ejecting a disc” on page 4.

You cannot read from a disc.

Ensure that the disc you are trying to read is not scratched or dirty. See “Handling and caring for a disc” on page 3 for tips on cleaning a disc.

To obtain further problem solving information, do the following:

1.Go to Lenovo Personal Computing Support Web site at http://www.lenovo.com/think/support/.

2.Click Search PC support on the left hand side panel, the Search PC support home page displays.

3.Type Troubleshooting DVD drive issuesin the Enter search terms filed to obtain information you might need.

6ThinkPad DVD-ROM Ultrabay Serial ATA Drive User Guide

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Contents ThinkPad DVD-ROM Ultrabay Serial ATA Drive User Guide Page ThinkPad DVD-ROM Ultrabay Serial ATA Drive User Guide Page Contents Iv ThinkPad DVD-ROM Ultrabay Serial ATA Drive User Guide Safety information Vi ThinkPad DVD-ROM Ultrabay Serial ATA Drive User Guide Power cords and power adapters General safety guidelinesService Extension cords and related devicesPlugs and outlets BatteriesHeat and product ventilation General safety guidelines ThinkPad DVD-ROM Ultrabay Serial ATA Drive User Guide Product description Installation requirementsAbout the ThinkPad DVD-ROM Ultrabay Serial ATA Drive Software DescriptionInstalling the drive Locating the drive controlsUsing the ThinkPad DVD-ROM Ultrabay Serial ATA Drive Handling and caring for a discCaring for the DVD drive Using the DVD function Loading a discManually ejecting a disc Installing WinDVD and viewing a DVD movie DVD region codesTo start WinDVD, click Start Programs Intervideo WinDVD Problem solvingStarting WinDVD You cannot eject a discOnline technical support Appendix A. Service and SupportRegistering your option Telephone technical supportThinkPad DVD-ROM Ultrabay Serial ATA Drive User Guide How to Obtain Warranty Service Appendix B. Lenovo Limited WarrantyWhat this Warranty Covers What Your Service Provider Will Do to Correct ProblemsYour Additional Responsibilities What this Warranty Does not CoverExchange of a Product or Part Use of Personal InformationDispute Resolution Limitation of LiabilityOther Rights Warranty informationOn-site Service European Economic Area EEACourier or Depot Service Customer Carry-In or Mail-In ServiceSuplemento de Garantía para México Cuajimalpa, D.F., México Tel 5000 Appendix C. Notices Recycling information TrademarksAppendix D. Electronic emission notices Avis de conformité à la directive de l’Union EuropéenneUnione Europea Directiva EMC Conformidad électromagnética Appendix E. China RoHS ThinkPad DVD-ROM Ultrabay Serial ATA Drive User Guide Page Part Number 43N3218