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CCD-TRV11/TRV19/TRV21/TRV29/TRV119/TRV211 3-810-780-23.E
Symptom
The date or time indicator
disappears.
Recording stops in a few
seconds.

Picture

Symptom
The image on the viewfinder
screen is not clear.
A vertical band appears when a
subject such as lights or a candle
flame is shot against a dark
background.
The picture is “noisy”.
The picture does not appear in
the viewfinder.
The picture does not appear on
the LCD screen.
A vertical band appears when
shooting a very bright subject.
An unknown picture is
displayed.

Others

Symptom
The supplied Remote Commander
does not work .
There is dust in the viewfinder
.
Bubbles appear inside the lens.
Cause and/or Corrective Actions
• Reset the date and time. (p. 33)
• START/STOP MODE switch is set to or 5 SEC.
m Set it to . (p. 25)
Cause and/or Corrective Actions
• The viewfinder lens is not adjusted.
m Adjust the viewfinder lens. (p. 10)
• The contrast between the subject and background is
too high. The camcorder is not malfunctioning.
m Change locations.
• The video heads may be dirty.
m Clean the heads using the Sony V8-25CLH cleaning
cassette. (p. 38)
• The LCD panel is open.
m Close the LCD panel. (p. 12)
• Incorporated fluorescent tube is worn out.
m Please contact your nearest Sony dealer.
• The camcorder is not malfunctioning.
• The camcorder operates in Demo mode.
m Exit the Demo mode. (p. 53)
Cause and/or Corrective Actions
• COMMANDER is set to OFF.
m Set it to ON. (p. 28)
• Something is blocking the infrared rays.
m Remove the obstacle.
• The battery is not inserted with the correct polarity.
m Insert the battery with the correct polarity. (p. 52)
• The batteries are dead.
m Insert new ones. (p. 52)
• Detach the eyecup and clean the viewfinder lens. (p. 39)
• When you use the camcorder where the air pressure is low
such as on a mountain or in an airplane, you may find
bubbles inside the lens. This is not a malfunction. Bubbles will
usually disappear after about a week. But, how long it takes
depends on the air pressure and use.
Trouble check