Trouble check

Symptom

Cause and/or Corrective Actions

The date or time indicator disappears.

• Reset the date and time. (p. 33)

Recording stops in a few seconds.

START/STOP MODE switch is set to or 5 SEC. mSet it to . (p. 25)

Picture

Symptom

Cause and/or Corrective Actions

The image on the viewfinder

• The viewfinder lens is not adjusted.

screen is not clear.

mAdjust the viewfinder lens. (p. 10)

A vertical band appears when a

• The contrast between the subject and background is

subject such as lights or a candle

too high. The camcorder is not malfunctioning.

flame is shot against a dark

mChange locations.

background.

 

The picture is “noisy”.

• The video heads may be dirty.

 

mClean the heads using the Sony V8-25CLH cleaning

 

cassette. (p. 38)

 

 

The picture does not appear in

• The LCD panel is open.

the viewfinder.

mClose the LCD panel. (p. 12)

The picture does not appear on

• Incorporated fluorescent tube is worn out.

the LCD screen.

mPlease contact your nearest Sony dealer.

A vertical band appears when

• The camcorder is not malfunctioning.

shooting a very bright subject.

 

An unknown picture is

• The camcorder operates in Demo mode.

displayed.

mExit the Demo mode. (p. 53)

Others

 

Symptom

Cause and/or Corrective Actions

The supplied Remote Commander

• COMMANDER is set to OFF.

does not work .

mSet it to ON. (p. 28)

 

• Something is blocking the infrared rays.

 

mRemove the obstacle.

 

• The battery is not inserted with the correct polarity.

 

mInsert the battery with the correct polarity. (p. 52)

 

• The batteries are dead.

 

mInsert new ones. (p. 52)

There is dust in the viewfinder

• Detach the eyecup and clean the viewfinder lens. (p. 39)

.

 

Bubbles appear inside the lens.

When you use the camcorder where the air pressure is low such as on a mountain or in an airplane, you may find bubbles inside the lens. This is not a malfunction. Bubbles will usually disappear after about a week. But, how long it takes depends on the air pressure and use.

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CCD-TRV11/TRV19/TRV21/TRV29/TRV119/TRV211 3-810-780-23.E

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Sony CCD-TRV29, CCD-TRV19 operation manual Trouble check, Symptom