Lenovo 3110 manual Troubleshooting checklist, Setup troubleshooting

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4	Setup troubleshooting

Troubleshooting checklist

Is the power supply firmly attached to your printer and a properly grounded electrical outlet?

Are both your printer and computer on?

Is your USB cable securely attached to your printer and computer?

Are any printer lights blinking? For help, see “Understanding error messages and flashing lights” on page 53.

Did you remove the sticker and transparent tape from the back and bottom of both print cartridges?

Did you install the print cartridges correctly? For help, see “Installing the cartridges” on page 43.

Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 10.

Did you install the printer software correctly?

From your desktop, click Start Programs or All Programs.

If Lenovo 3110 does not appear in your list of programs, install the printer software.

Setup troubleshooting

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Contents How to print several projects on various types of paper Checklist to find solutions to common setup problemsLearn about the printer parts and the printer software Caring for your cartridges and ordering suppliesEdition May Contents Setup troubleshooting Lenovo 3110 DigitalPrinter Understanding the printer partsPrinter overview Printer driver Understanding the printer softwareUnderstanding the printer software Customizing the settings for your document Paper Setup tab Lenovo Solution CenterFollowing table describes the LSC tabs Load the paper Printing on plain paperPrinting ideas Printing photos Customize the print settingsPrint your document Load the photo paperCustomize the print settings Print your photos Printing on premium or coated paperLoad the premium or coated paper Printing on premium or coated paperPrinting on both sides of a sheet of paper Printing on both sides of a sheet of paperLoad the paper Select Side Flip or Top Flip Load the cards Printing cardsPrinting cards Print your cards Printing envelopesLoad the envelopes Printing envelopesCustomize the print settings Print your envelopes Printing color images in black and whitePrinting color images in black and white Print your document Printing a booklet Printing a bookletCustomize the print settings Build your booklet Load the labels Printing labelsPrinting labels Customize the print settings Print your labels Printing handoutsPrinting handouts Select Side Flip or Top Flip binding Print your handouts Printing a posterPrinting a poster Load the paper Assemble your poster Print your posterLoad the iron-on transfers Printing iron-on transfersPrinting iron-on transfers Print your iron-on transfer Load the transparencies Printing transparenciesPrinting transparencies Print your transparencies Printing your document in reverse order Printing your document in reverse orderPrint your document Load the banner paper Printing a bannerPrinting a banner Customize the print settings Print your banner Printing on custom size paperLoad the custom size paper Printing on custom size paperPrint your document Replacing the print cartridges MaintenanceRemoving the used cartridges Replacing the print cartridges Installing the cartridgesReplacing the print cartridges Specifying cartridge settings in the printer software Improving print quality Improving print qualityPreserving the print cartridges Preserving the print cartridgesOrdering supplies Ordering suppliesSetup troubleshooting Troubleshooting checklistWhen I insert the printer software CD, nothing happens Solving printer software installation problemsSolving printer software installation problems Windows 98/Me Windows 2000/XP Removing the printer software Installing the printer softwareGeneral troubleshooting Understanding error messages and flashing lightsPaper Jam message Ink Low messageResolving unsuccessful or slow printing Power/Resume button is blinkingPrinter is plugged in, but does not print Resolving unsuccessful or slow printingAlignment page does not print Test page does not printPrinter ejects a blank page after appearing to print Clearing paper misfeeds or jamsPrinter prints very slowly Paper misfeeds or multiple sheets feedPrinter has a paper jam Printer does not feed envelopes or specialty mediaSolving print quality problems Solving print quality problemsPrint is too dark or smudged Vertical straight lines are not smoothPrinted characters are improperly formed or misaligned Characters are missing or unexpectedColors on the printout differ from the colors on the screen Colors on the printout are faded Solving specialty media problemsPhotos do not print as expected Glossy or photo papers or transparencies stick togetherService station in China Service station in ChinaService station in China Electronic emission notices Glossary Page Printer port. See USB port Index Page Unsuccessful or slow