Lenovo 3110 manual Printer does not feed envelopes or specialty media, Printer has a paper jam

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•You do not force the paper into the printer. For example, letter and A4 paper should extend slightly beyond the top of the paper support.

•The paper guide is against the left edge of the paper.

•The paper guide does not cause the paper to bow.

•The printer is on a flat, level surface.

•The printer settings you have chosen are correct for the type of document you are printing. For help, see “Printing ideas” on page 10.

•The paper is against the right side of the paper support.

Printer does not feed envelopes or specialty media

Make sure:

•Your printer feeds paper without problems. Load the envelopes or specialty media vertically against the right side of the paper support. Squeeze and slide the paper guide to the left edge of the envelopes or specialty media. For help, see “Printing ideas” on page 10.

•You select the appropriate envelope or specialty media size and the appropriate paper type.

•You are using a specialty media or envelope size supported by your printer.

•Your software program is designed to print envelopes. For help, check your software program documentation.

•The envelope or specialty media is not jammed. For help, see “Printer has a paper jam” on page 57.

Printer has a paper jam

If the paper is lodged too far into the printer and cannot be removed:

1Turn the printer off.

2Turn the printer back on.

If the printer does not automatically eject the page: a Turn the printer off.

b Pull firmly on the paper to remove it.

If you cannot reach the paper, raise the front cover, pull the paper out, and then close the front cover.

cTurn the printer on.

Note: Do not force the paper into the printer.

Clearing paper misfeeds or jams

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Contents How to print several projects on various types of paper Checklist to find solutions to common setup problemsLearn about the printer parts and the printer software Caring for your cartridges and ordering suppliesEdition May Contents Setup troubleshooting Understanding the printer parts Lenovo 3110 DigitalPrinterPrinter overview Understanding the printer software Printer driverUnderstanding the printer software Customizing the settings for your document Paper Setup tab Lenovo Solution CenterFollowing table describes the LSC tabs Printing on plain paper Load the paperPrinting ideas Printing photos Customize the print settingsPrint your document Load the photo paperCustomize the print settings Print your photos Printing on premium or coated paperLoad the premium or coated paper Printing on premium or coated paperPrinting on both sides of a sheet of paper Printing on both sides of a sheet of paperLoad the paper Select Side Flip or Top Flip Printing cards Load the cardsPrinting cards Print your cards Printing envelopesLoad the envelopes Printing envelopesCustomize the print settings Printing color images in black and white Print your envelopesPrinting color images in black and white Print your document Printing a booklet Printing a bookletCustomize the print settings Build your booklet Printing labels Load the labelsPrinting labels Customize the print settings Printing handouts Print your labelsPrinting handouts Select Side Flip or Top Flip binding Printing a poster Print your handoutsPrinting a poster Load the paper Assemble your poster Print your posterPrinting iron-on transfers Load the iron-on transfersPrinting iron-on transfers Print your iron-on transfer Printing transparencies Load the transparenciesPrinting transparencies Print your transparencies Printing your document in reverse order Printing your document in reverse orderPrint your document Printing a banner Load the banner paperPrinting a banner Customize the print settings Print your banner Printing on custom size paperLoad the custom size paper Printing on custom size paperPrint your document Maintenance Replacing the print cartridgesRemoving the used cartridges Replacing the print cartridges Installing the cartridgesReplacing the print cartridges Specifying cartridge settings in the printer software Improving print quality Improving print qualityPreserving the print cartridges Preserving the print cartridgesOrdering supplies Ordering suppliesSetup troubleshooting Troubleshooting checklistSolving printer software installation problems When I insert the printer software CD, nothing happensSolving printer software installation problems Windows 98/Me Windows 2000/XP Removing the printer software Installing the printer softwareGeneral troubleshooting Understanding error messages and flashing lightsPaper Jam message Ink Low messageResolving unsuccessful or slow printing Power/Resume button is blinkingPrinter is plugged in, but does not print Resolving unsuccessful or slow printingAlignment page does not print Test page does not printPrinter ejects a blank page after appearing to print Clearing paper misfeeds or jamsPrinter prints very slowly Paper misfeeds or multiple sheets feedPrinter has a paper jam Printer does not feed envelopes or specialty mediaSolving print quality problems Solving print quality problemsPrint is too dark or smudged Vertical straight lines are not smoothCharacters are missing or unexpected Printed characters are improperly formed or misalignedColors on the printout differ from the colors on the screen Colors on the printout are faded Solving specialty media problemsPhotos do not print as expected Glossy or photo papers or transparencies stick togetherService station in China Service station in ChinaService station in China Electronic emission notices Glossary Page Printer port. See USB port Index Page Unsuccessful or slow