Lenovo 3110 manual Test page does not print, Alignment page does not print

Page 55

•Check the printer port:

Windows 98/Me

Windows 2000

Windows XP

 

1 Click Start Settings

1

Click Start Settings

1

Click Start

Control

Printers.

 

Printers.

 

Panel Printers and Other

2 Right-click the Lenovo 3110

2

Right-click the Lenovo 3110

 

Hardware

Printers and

 

Faxes.

 

printer icon, and then click

 

printer icon, and then click

 

 

 

2

Right-click the Lenovo 3110

Properties.

 

Properties.

3 Click the Details tab.

3

Click the Ports tab.

 

printer icon, and then click

 

Properties.

 

4 From the Ports drop-down

4

From the list of ports, select

 

 

3

Click the Ports tab.

menu, check the printer port.

 

USB printer port.

 

4

From the list of ports, select

If the USB port is not listed,

 

If the USB port is not listed,

 

 

USB printer port or Virtual

remove, and then reinstall the

 

remove, and then reinstall the

 

 

 

printer port for USB.

printer software.

 

printer software.

 

 

 

If the USB port is not listed,

5 Click OK.

5

Click Apply.

 

 

remove, and then reinstall the

 

6

Click OK.

 

 

 

printer software.

 

 

 

 

 

 

 

5

Click Apply.

 

 

 

 

6

Click OK.

 

 

 

 

 

 

 

•Make sure you have not installed multiple copies of the printer software:

1Windows 98/Me/2000: Click Start Settings Printers.

Windows XP: Click Start Control Panel Printers and Other Hardware Printers and Faxes.

2In the Printers folder, make sure there is only one Lenovo 3110 printer icon.

•If you have installed multiple copies of the printer software, remove each copy, and then restart the computer and reinstall the printer software.

•If the printer port is incorrect, remove, and then reinstall the printer software.

After you check these items, print a test page. For help, see page 50.

Test page does not print

For help, first see the troubleshooting checklist on page 49, and then:

•If the paper is jammed, see “Printer has a paper jam” on page 57.

•Try printing your test page again. If it still does not print, see:

–“Resolving unsuccessful or slow printing” on page 54

–“Solving printer software installation problems” on page 50

Alignment page does not print

Make sure:

Resolving unsuccessful or slow printing

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Contents Caring for your cartridges and ordering supplies Checklist to find solutions to common setup problemsHow to print several projects on various types of paper Learn about the printer parts and the printer softwareEdition May Contents Setup troubleshooting Lenovo 3110 DigitalPrinter Understanding the printer partsPrinter overview Printer driver Understanding the printer softwareUnderstanding the printer software Customizing the settings for your document Paper Setup tab Lenovo Solution CenterFollowing table describes the LSC tabs Load the paper Printing on plain paperPrinting ideas Load the photo paper Customize the print settingsPrinting photos Print your documentCustomize the print settings Printing on premium or coated paper Printing on premium or coated paperPrint your photos Load the premium or coated paperPrinting on both sides of a sheet of paper Printing on both sides of a sheet of paperLoad the paper Select Side Flip or Top Flip Load the cards Printing cardsPrinting cards Printing envelopes Printing envelopesPrint your cards Load the envelopesCustomize the print settings Print your envelopes Printing color images in black and whitePrinting color images in black and white Print your document Printing a booklet Printing a bookletCustomize the print settings Build your booklet Load the labels Printing labelsPrinting labels Customize the print settings Print your labels Printing handoutsPrinting handouts Select Side Flip or Top Flip binding Print your handouts Printing a posterPrinting a poster Load the paper Assemble your poster Print your posterLoad the iron-on transfers Printing iron-on transfersPrinting iron-on transfers Print your iron-on transfer Load the transparencies Printing transparenciesPrinting transparencies Print your transparencies Printing your document in reverse order Printing your document in reverse orderPrint your document Load the banner paper Printing a bannerPrinting a banner Customize the print settings Printing on custom size paper Printing on custom size paperPrint your banner Load the custom size paperPrint your document Replacing the print cartridges MaintenanceRemoving the used cartridges Replacing the print cartridges Installing the cartridgesReplacing the print cartridges Specifying cartridge settings in the printer software Improving print quality Improving print qualityPreserving the print cartridges Preserving the print cartridgesOrdering supplies Ordering suppliesSetup troubleshooting Troubleshooting checklistWhen I insert the printer software CD, nothing happens Solving printer software installation problemsSolving printer software installation problems Windows 98/Me Windows 2000/XP Removing the printer software Installing the printer softwareInk Low message Understanding error messages and flashing lightsGeneral troubleshooting Paper Jam messageResolving unsuccessful or slow printing Power/Resume button is blinkingResolving unsuccessful or slow printing Printer is plugged in, but does not printAlignment page does not print Test page does not printPaper misfeeds or multiple sheets feed Clearing paper misfeeds or jamsPrinter ejects a blank page after appearing to print Printer prints very slowlyPrinter has a paper jam Printer does not feed envelopes or specialty mediaVertical straight lines are not smooth Solving print quality problemsSolving print quality problems Print is too dark or smudgedPrinted characters are improperly formed or misaligned Characters are missing or unexpectedColors on the printout differ from the colors on the screen Glossy or photo papers or transparencies stick together Solving specialty media problemsColors on the printout are faded Photos do not print as expectedService station in China Service station in ChinaService station in China Electronic emission notices Glossary Page Printer port. See USB port Index Page Unsuccessful or slow
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