Lenovo 3110 manual Solving printer software installation problems

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Is the printer set as the default printer?

To set the printer to be the default printer:

1Click Start Settings Printers

2Right-click the Lenovo 3110 and make sure that Set as Default is selected.

Is your printer connected directly to your computer? If it is connected through an external device, such as a USB hub, switch box, scanner, or fax machine, follow these steps:

1Disconnect your printer from any external devices.

2Connect your printer directly to your computer with a USB cable.

3Follow these instructions to print a test page.

a Open the Lenovo Solution Center. For help, see page 8. b From the Maintenance tab, click Print a Test Page.

•If the test page prints, the problem may be with your external devices, not your printer. Check the documentation that came with your external devices for help.

•If the test page does not print, refer to the printer software Help for further troubleshooting information.

Solving printer software installation problems

If the printer software does not install properly, a communications error message appears when you try to print. You may need to remove the printer software, and then reinstall it.

When I insert the printer software CD, nothing happens.

1Close all open software programs.

2Restart your computer.

Solving printer software installation problems

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Contents Learn about the printer parts and the printer software Checklist to find solutions to common setup problemsHow to print several projects on various types of paper Caring for your cartridges and ordering suppliesEdition May Contents Setup troubleshooting Printer overview Understanding the printer partsLenovo 3110 DigitalPrinter Understanding the printer software Understanding the printer softwarePrinter driver Customizing the settings for your document Lenovo Solution Center Paper Setup tabFollowing table describes the LSC tabs Printing ideas Printing on plain paperLoad the paper Print your document Customize the print settingsPrinting photos Load the photo paperCustomize the print settings Load the premium or coated paper Printing on premium or coated paperPrint your photos Printing on premium or coated paperPrinting on both sides of a sheet of paper Printing on both sides of a sheet of paperLoad the paper Select Side Flip or Top Flip Printing cards Printing cardsLoad the cards Load the envelopes Printing envelopesPrint your cards Printing envelopesCustomize the print settings Printing color images in black and white Printing color images in black and whitePrint your envelopes Print your document Printing a booklet Printing a bookletCustomize the print settings Build your booklet Printing labels Printing labelsLoad the labels Customize the print settings Printing handouts Printing handoutsPrint your labels Select Side Flip or Top Flip binding Printing a poster Printing a posterPrint your handouts Load the paper Print your poster Assemble your posterPrinting iron-on transfers Printing iron-on transfersLoad the iron-on transfers Print your iron-on transfer Printing transparencies Printing transparenciesLoad the transparencies Print your transparencies Printing your document in reverse order Printing your document in reverse orderPrint your document Printing a banner Printing a bannerLoad the banner paper Customize the print settings Load the custom size paper Printing on custom size paperPrint your banner Printing on custom size paperPrint your document Removing the used cartridges MaintenanceReplacing the print cartridges Installing the cartridges Replacing the print cartridgesReplacing the print cartridges Specifying cartridge settings in the printer software Improving print quality Improving print qualityPreserving the print cartridges Preserving the print cartridgesOrdering supplies Ordering suppliesTroubleshooting checklist Setup troubleshootingSolving printer software installation problems Solving printer software installation problemsWhen I insert the printer software CD, nothing happens Windows 98/Me Windows 2000/XP Installing the printer software Removing the printer softwarePaper Jam message Understanding error messages and flashing lightsGeneral troubleshooting Ink Low messagePrinter is plugged in, but does not print Power/Resume button is blinkingResolving unsuccessful or slow printing Resolving unsuccessful or slow printingTest page does not print Alignment page does not printPrinter prints very slowly Clearing paper misfeeds or jamsPrinter ejects a blank page after appearing to print Paper misfeeds or multiple sheets feedPrinter does not feed envelopes or specialty media Printer has a paper jamPrint is too dark or smudged Solving print quality problemsSolving print quality problems Vertical straight lines are not smoothColors on the printout differ from the colors on the screen Characters are missing or unexpectedPrinted characters are improperly formed or misaligned Photos do not print as expected Solving specialty media problemsColors on the printout are faded Glossy or photo papers or transparencies stick togetherService station in China Service station in ChinaService station in China Electronic emission notices Glossary Page Printer port. See USB port Index Page Unsuccessful or slow