Epson RX500 manual Ink cartridge Press the x Color button

Error Messages	Problem	Solution
No XXX ink	The ink cartridge	Press the x Color button and
cartridge -> Press	indicated in the	open the scanner unit by
the Color button	message is not	following the messages to
to install new ink	installed.	install the ink cartridge. See
cartridge.		“Replacing an Ink Cartridge”
		on page 72.
XXX ink out ->	The ink cartridge	Press the x Color button and
Press the Color	indicated in the	open the scanner unit by
button to begin	message is empty.	following the messages to
replacement ink		replace the empty cartridge.
cartridge.		See “Replacing an Ink
		Cartridge” on page 72.
XXX ink cartridge	Error occurs at the	Press the x Color button and
error -> Cartridge	ink cartridge.	open the scanner unit by
replacement is		following the messages to
necessary. Press		replace the empty cartridge.
the Color button		See “Replacing an Ink
to begin.		Cartridge” on page 72.
Paper out -> Load	No paper is	Load paper in the sheet
paper into the	loaded in the	feeder, and then press the x
sheet feeder, then	sheet feeder.	Color button.
press the Color
button.
Scanner unit open	Scanner unit is	Close the scanner unit
-> Close the	open.	securely.
scanner unit.
Paper jam -> Press	Paper jams occur.	Press the x Color button. If
the Color button.		the paper jam is not cleared,
Remove any		remove the jammed paper
remaining jammed		by hands. See “Clearing the
paper by hand.		Jammed Paper” on page 88.
Multi-page feed	Multiple pages	Remove and reload the
error -> Multiple	have been fed	paper, then press the x Color
pages have been	into the printer at	button.
fed into the	once.
printer at once.
Remove and reload
the paper, then
press the Color
button.

86Troubleshooting