Epson RX500 manual Contacting Customer Support, Regional Customer Services

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Contacting Customer Support

Regional Customer Services

If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them the following information:

❏Product serial number

(The serial number label is usually on the back of the product.)

❏Product model

❏Product software version

(Click About, Version Info, or similar button in the product software.)

❏Brand and model of your computer

❏Your computer operating system name and version

❏Names and versions of the software applications you normally use with your product

Note:

For more information on Contacting Customer Support, see the Online Reference Guide.

Contacting Customer Support

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Contents Page Parts Basic Operation Guide Contents Printing Directly from a Memory Card Troubleshooting Contacting Customer Support When placing this product Safety InstructionsSafety Instructions When using a memory card When choosing a power sourceWhen using this product When handling ink cartridgesWhen using the LCD panel LCD panel Using the Control PanelControl Panel Functions Buttons Lights Adjusting the LCD panel densityCopying Overview of the Basic ProcedureLoading Paper Copying Always load paper before you start printing Copying Placing a Document on the Document Table Keep the document table cleanCopying in Various of Layouts How to change the layoutPress the OK button to use the layout you have selected Pqij Copying without marginsCopying with small margins Copying Copying an image multiple times on one sheet Making a poster Gluing the images together Copying several pages on one sheetYou can only use A4 paper for the 2-up and 4-up layout Mirror copy Plain 100% Text Changing Copy SettingSelecting the paper type Saving and recalling copy settingsReducing or enlarging copies automatically Selecting the copy qualitySelecting the paper size Setting the number of copiesHow to use the numeric buttons Reducing or enlarging copies manually Making copies lighter or darkerXX% Canceling CopyingPrinting Directly from a Memory Card Printing Using an Index FormPrinting an Index Form Printing one photo from an Index Form Printing photos by filling in the Index FormYou can enter a number up to Printing multiple photos from an Index FormYou can select a photo number up to Printing All Photos on a Memory Card Printing with Dpof Functions Loadable memory card Loading Memory CardsInserting memory cards Available image filesYou can load only one memory card at a time Ejecting memory cards Changing Print SettingPqij How to select options you want Resolution Auto Correct Color EffectBrightness Enhance ResSharpness ContrastDate SaturationPrint Info TimeHi speed Fit to frameCanceling Printing Scanning to Memory Card Scanning by using the LCD panel and buttonsScanning by using the LCD panel and buttons Formatting a memory card Scanning to Your ComputerScanning Directly to Your e-mail Using the Film Holder Canceling ScanningLoading slides and films Scanning by using the LCD panel and buttons Mm film strips Mm slides Storing the film holder Insert the reflective document mat Checking the Ink Level Replacing Ink CartridgesInk Cartridges Checking the ink level using the LCD panel Precautions on Ink Cartridge ReplacementReplacing Ink Cartridges Follow the steps below to replace ink cartridges Replacing an Ink CartridgeOpen the cartridge cover Remove an ink cartridge from its package Replacing Ink Cartridges Replacing Ink Cartridges Checking the Print Head Nozzles Maintenance and TransportingMaintenance and Transporting Cleaning the Print Head Aligning the Print Head Transporting This Product Maintenance and Transporting Maintenance and Transporting Error Messages TroubleshootingAfter an Index Print the Index Form again Ink cartridge Press the x Color button Copied Image is Improperly Sized Clearing the Jammed Paper Contacting Customer Support Regional Customer ServicesFor users in the Middle East For users in the United Kingdom and the Republic of IrelandFor users in Scandinavia For users in South AfricaFor user in Italy For user in FranceFor user in Germany For users in Portugal For users in SpainProduct Information Product SpecificationsElectrical EnvironmentalScanning MechanicalPrinting Paper Paper specificationsPremium Ink Jet Plain Paper Photo Quality Ink Jet Note Cards with envelopes Glossy Photo Paper Printable area