Epson RX500 manual Troubleshooting, Error Messages

Page 84

Troubleshooting

Error Messages

You can identify many common problems using the ! Error light and error messages on your Control Panel. If this product stops working and the ! Error light is on, use the following table of error messages to diagnose the problem, and then try the recommended solution.

Note:

The solutions are for the problems that happen when using this product stand alone. Refer to the online Reference Guide on detailed solutions for printing, scanning, print quality, or computer-related problems.

Error Messages	Problem	Solution

There is no Index	The Index Form is	Place the Index Form
Sheet or it is not	not placed	correctly. See “Placing a
set correctly.	correctly.	Document on the Document
Please perform		Table” on page 20.
again after a
check.

Check of a picture	The photos and	Fill in the circle on the Index
is not carried out	the paper type are	Form to select the photos and
or marking is not	not selected	the paper type correctly. See
right. Please	correctly on the	“Printing photos by filling in
perform again	Index Form.	the Index Form” on page 39.
after a check.

Paper is not	The paper type is	Fill in the circle on the Index
selected on the	not selected	Form to select the paper type
Index Sheet or the	correctly on the	correctly. See “Printing
oval is not filled	Index Form.	photos by filling in the Index
in correctly.		Form” on page 39.
Check the Index
Sheet, then try
again.

84Troubleshooting

Image 84

Contents Page Parts Basic Operation Guide Contents Printing Directly from a Memory Card Troubleshooting Contacting Customer Support Safety Instructions Safety InstructionsWhen placing this product When choosing a power source When using a memory cardWhen handling ink cartridges When using this productWhen using the LCD panel Using the Control Panel Control Panel FunctionsLCD panel Buttons Adjusting the LCD panel density LightsOverview of the Basic Procedure CopyingLoading Paper Copying Always load paper before you start printing Copying Keep the document table clean Placing a Document on the Document TableHow to change the layout Copying in Various of LayoutsPress the OK button to use the layout you have selected Copying without margins PqijCopying with small margins Copying Copying an image multiple times on one sheet Making a poster Copying several pages on one sheet Gluing the images togetherYou can only use A4 paper for the 2-up and 4-up layout Mirror copy Changing Copy Setting Plain 100% TextSaving and recalling copy settings Selecting the paper typeSelecting the copy quality Reducing or enlarging copies automaticallySetting the number of copies How to use the numeric buttonsSelecting the paper size Making copies lighter or darker Reducing or enlarging copies manuallyCanceling Copying XX%Printing Using an Index Form Printing Directly from a Memory CardPrinting an Index Form Printing photos by filling in the Index Form Printing one photo from an Index FormPrinting multiple photos from an Index Form You can enter a number up toYou can select a photo number up to Printing All Photos on a Memory Card Printing with Dpof Functions Loading Memory Cards Loadable memory cardAvailable image files Inserting memory cardsYou can load only one memory card at a time Changing Print Setting Ejecting memory cardsPqij How to select options you want Resolution Color Effect Auto CorrectEnhance Res BrightnessContrast SharpnessSaturation DateTime Print InfoFit to frame Hi speedCanceling Printing Scanning by using the LCD panel and buttons Scanning to Memory CardScanning by using the LCD panel and buttons Scanning to Your Computer Formatting a memory cardScanning Directly to Your e-mail Canceling Scanning Using the Film HolderLoading slides and films Scanning by using the LCD panel and buttons Mm film strips Mm slides Storing the film holder Insert the reflective document mat Replacing Ink Cartridges Ink CartridgesChecking the Ink Level Precautions on Ink Cartridge Replacement Checking the ink level using the LCD panelReplacing Ink Cartridges Replacing an Ink Cartridge Follow the steps below to replace ink cartridgesOpen the cartridge cover Remove an ink cartridge from its package Replacing Ink Cartridges Replacing Ink Cartridges Maintenance and Transporting Checking the Print Head NozzlesMaintenance and Transporting Cleaning the Print Head Aligning the Print Head Transporting This Product Maintenance and Transporting Maintenance and Transporting Troubleshooting Error MessagesAfter an Index Print the Index Form again Ink cartridge Press the x Color button Copied Image is Improperly Sized Clearing the Jammed Paper Regional Customer Services Contacting Customer SupportFor users in the United Kingdom and the Republic of Ireland For users in the Middle EastFor users in Scandinavia For users in South AfricaFor user in France For user in GermanyFor user in Italy For users in Spain For users in PortugalProduct Specifications Product InformationElectrical EnvironmentalMechanical PrintingScanning Paper specifications PaperPremium Ink Jet Plain Paper Photo Quality Ink Jet Note Cards with envelopes Glossy Photo Paper Printable area