Epson PS-1216U user manual Troubleshooting

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8. Troubleshooting

1.The printer cannot be shared in the network.

„Check if the printer is a Combo Printer. If it is a Combo printer, please make sure you have run the “Setup Wizard” and follow the instructions in the manual to install the printer.

„Check if the print server’s IP Address settings are in the same subnet with your computer. For example, if your computer’s IP Address is 192.168.1.3, the print server’s IP Address setting should be 192.168.1.x.

„Check if the printer you are using is in the “Compatibility List” in Appendix or contact with your dealer.

2.I am not sure the IP Address settings of my computer.

The following procedures will help you to check the current IP Address setting of your computer. You can compare if your computer and print server’s IP Addresses are in the same subnet.

1.Click “Start” and select “Run”.

2.Type in “cmd” and click “OK”.

3.

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Contents User’s Manual Version 1.1 NovemberCopyright FCC Compliance Statement Contents Introduction Product Package Combo Print Server Hardware Installation Procedure Getting StartedSoftware Installation Procedure Page Page Page Page Page IP Address Subnet Mask Page Page 1 GDI/Host-based Printer Page Page Page Page 1.1 Using GDI Printer Page Print Server Utilities Setup Wizard Server Configuration IntroductionSearch for All Available Combo Print Server Status of Combo Print Server Setup the Combo Print Server General Configuration TCP/IP Configuration IP Address Assignment System Configuration Web Management Login Device Setup SystemPage Printer 3 TCP/IP Setup Wizard Advanced Settings 2 TCP/IP Save Settings Load Default System ToolsUpgrade Firmware from Browser Troubleshooting Page Page Appendix Combo Print Server Compatibility List GDI Printers