General SpeedTouch Troubleshooting 122 | RCA 716v5 (WL) specs

Contents

7.1	General SpeedTouch™ Troubleshooting	122
7.1.1	Wired Ethernet Troubleshooting	123
7.1.2	Wireless Ethernet Troubleshooting	124
7.1.3	Upgrade Troubleshooting	125
7.2	UPnP™ on Windows XP Systems	126
7.3	Voice over IP Troubleshooting	128
7.4	Reset to Factory Defaults	129

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RCA 716v5 (WL) manual General SpeedTouch Troubleshooting 122

Contents

SpeedTouch716v5 WL Page SpeedTouch 716v5 WL Document Information CopyrightTrademarks Contents Voice over IP Software Upgrade General SpeedTouch Troubleshooting 122 About this User’s Guide About this User’s Guide Your SpeedTouch SpeedTouch Features Hardware Specifications Software Features Hardware Specifications Physical interfaces Software Features VoIP ConfigurationManagement Indicator Description Name Colour State SpeedTouch LED Behaviour USB How to Access your SpeedTouch Access Method Can be used to Access via the Web Interface For more information, see Quote site command on Access via CLICommand Line Interface CLI Select All Programs Accessories Command Prompt Username Administrator File Transfer Protocol FTP Access via FTPOpen a Command Prompt window Common FTP commands Command You can use to Home/doejohn1$ftp 192.168.1.254 Connected to Disabling remote access Remote Assistance Chapter Local Network Setup Menu select Home Network Devices Wired Ethernet For more information, see Device settings on System requirements USBSupported operating systems Windows Found New Hardware Wizard appears Wireless Ethernet Wireless Basics Regulatory Domain Allowed Radio Channels Antennas Connecting First-time Wireless Clients Wireless Security on Wireless Network Connection window appears Click Connect Anyway Wireless device settings Wireless Security Access Control ListNetwork Name Ssid Name Ssid Chapter Connecting Additional Wireless Clients Click Configure Select Allowed on Wlan and click Apply Extending the Range of Your Wireless Network Configuring WDS Chapter Internet Connectivity Dial-In Clients See 3.1 SpeedTouch Web Pages on page 37 to proceed SpeedTouch Web Pages Terminating an Internet session IGD Control Agent Starting an InternetSession Control on Internet connection status Terminating an Internet session Prerequisites Configuring a broadband connection MS Windows XP BroadBand Connection Chapter Starting a broadband Internet session Network and Dial-up connections YourISP Terminating a broadband Internet session Click Disconnect Click Apply Now Mac OS X PPPoE Dial-in ClientOn the Apple menu, click System Preferences Chapter What is Voice over IP SolutionVoice over IP SpeedTouch VoIP Telephony Setup Assign phone numbers Configure the telephony service Menu select Toolbox Telephony Enable the telephony service Assign phone numbersSelect Service Enabled Chapter Under Pick a task... click Use multiple identities Telephony statistics Phone on Supplementary Telephony ServicesService Description Under Pick a task... list click Configure telephony services Using the services on the phone To use the service Proceed as follows Command overview To use the service Proceed as follows Phone command Is used to SpeedTouch Web Interface IntroductionSpeedTouch Documentation Navigation Menu Language Bar Navigation Bar Notification Area Tasks Menu Collapsing and expanding the menuSpeedTouch Toolbox Language Bar Navigation Bar Notification Area Tasks SpeedTouch Broadband Connection Toolbox Home Network HomeSpeedTouch home Information Configuration Event Logs Update SpeedTouch Information SpeedTouch Easy Setup Pick a task... list, click Set up Accessing the Restart RestartRestarting your SpeedTouch Pick a task... list, click Restart Configuration Backup & Restore Accessing the Backup & RestoreSaving your current configuration Restoring a previously saved configuration Reset to Factory Defaults Indicator Description Event Logs Update Updating the SpeedTouch system software Broadband Connection menu Internet ServicesBroadband Connection Connectivity Check Click Check Connectivity DSL Connection Internet Services Internet Service Settings Accessing the InternetService Settings On the Broadband Connection menu click Internet Services Toolbox Username Password URL Telephony Telephony services table Calling Line Identification Presentation Calling Line Identification RestrictionForced FXO Code Telephony Statistics Call Statistics Call Log Game & Application Sharing Accessing the Defined Games & Applications Defined Games & Applications Accessing the Game or Application Definition Overview Configure UnderGame or Application Definition Adding a Port Translation rule New Game or Application Parental Control Allow is selected under Action for Unknown Sites Block is selected under Action for Unknown Sites Click Allow in the Action list Under Content Based Filtering you are able toClick Redirect in the Action list Accessing this page Proceed as follows Web Filtering ActivationWeb Filtering Activation Standard license activation Click Standard Content Level Icon Description New Content Level Content level creation Proceed as followsContent level configuration Content level definition Under Pick a task..., click Create a new content level Chapter Firewall High Intrusion Detection On the Dynamic DNS page, click Configure Dynamic DNS User Management On the Toolbox menu, click User Management Accessing the User Edit Editing a user accountEdit User User Change Default UserChanging the default Add User Interfaces Home NetworkDevices Devices Connection Sharing Device SettingsAccessing the device settings Overview Assign Public IP Server, as described in 5.5.4 Game & Application Sharing on Wireless Device Settings Accessing the wireless device settings Overview Access Point Settings Accessing the AccessPoint settings Availability Broadcast Network Name Allow New DevicesEncryption Bits, Alphanumeric Select WPA-PSK Encryption New stations are allowed automaticallyNew stations are allowed via registration New stations are not allowed Under Pick a task..., click Scan for wireless accesspoints Configuring WDSAccessing the WDS SpeedTouch configuration Interfaces Under IP Addresses Interface SettingsAssigning a new IP address to the SpeedTouch On the Home Network menu, click Interfaces Accessing the Dhcp PoolDhcp Pool Dhcp Pool 116 Software Upgrade System software upgrades See Upgrade procedure on page 119 to continue Upgrade Wizard on Setup CDIntroduction Starting the Upgrade Wizard Upgrade procedure Window appears, refer to 7.1.3 Upgrade Troubleshooting on 120 System software downgrade Troubleshooting General SpeedTouch Troubleshooting SpeedTouch does not work SpeedTouch unreachable Wired Ethernet Troubleshooting LAN LED does not light up Wireless Ethernet Troubleshooting Not able to connect wireless clients Upgrade Troubleshooting UPnP on Windows XP Systems Adding IGD Discovery and Control Voice over IP Troubleshooting Resetting your SpeedTouch Hardware reset Software reset 130 Page Need more help?