![](/images/new-backgrounds/1300824/300824175x1.webp)
Chapter 5
SpeedTouch™ Web Interface
5.5.1 Remote Assistance
Enabling Remote This page allows you to make your SpeedTouch™ accessible for remote support. Assistance
You must be connected to the Internet to be able to enable remote ! assistance.
To use remote assistance:
1If needed, type a password in the Password box.
2Click Enable Remote Assistance.
3Pass the information listed under:
URL
Username
Password
to your technical support, in order for them to be able to access your SpeedTouch™.
Once the technical support is connected, no other connections are possible.
4The remote assistance session ends:
If the technical support disables remote assistance.
After 20 minutes of inactivity, or after a reboot, remote management.
80 | |
|