Wired Ethernet Troubleshooting | RCA 716v5 (WL) instruction

Chapter 7

Troubleshooting

7.1.1 Wired Ethernet Troubleshooting

LAN LED does not light up

Make sure that:

The LAN cable is securely connected to the 10/100Base-T port.

You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors.

E-DOC-CTC-20050401-0008 v1.0	123

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RCA 716v5 (WL) manual Wired Ethernet Troubleshooting, LAN LED does not light up

Contents

SpeedTouch716v5 WL Page SpeedTouch 716v5 WL Document Information CopyrightTrademarks Contents Voice over IP Software Upgrade General SpeedTouch Troubleshooting 122 About this User’s Guide About this User’s Guide Your SpeedTouch Hardware Specifications Software Features SpeedTouch Features Physical interfaces Hardware Specifications Software Features VoIP ConfigurationManagement SpeedTouch LED Behaviour Indicator Description Name Colour State USB Access Method Can be used to How to Access your SpeedTouch Access via the Web Interface For more information, see Quote site command on Access via CLICommand Line Interface CLI Username Administrator Select All Programs Accessories Command Prompt File Transfer Protocol FTP Access via FTPOpen a Command Prompt window Command You can use to Common FTP commands Home/doejohn1$ftp 192.168.1.254 Connected to Remote Assistance Disabling remote access Chapter Menu select Home Network Devices Local Network Setup For more information, see Device settings on Wired Ethernet System requirements USBSupported operating systems Windows Found New Hardware Wizard appears Wireless Ethernet Regulatory Domain Allowed Radio Channels Wireless Basics Antennas Wireless Security on Connecting First-time Wireless Clients Click Connect Anyway Wireless Network Connection window appears Wireless device settings Name Ssid Wireless SecurityAccess Control List Network Name Ssid Chapter Click Configure Select Allowed on Wlan and click Apply Connecting Additional Wireless Clients Extending the Range of Your Wireless Network Configuring WDS Chapter Internet Connectivity Dial-In Clients See 3.1 SpeedTouch Web Pages on page 37 to proceed SpeedTouch Web Pages Terminating an Internet session Control on IGD Control AgentStarting an Internet Session Internet connection status Terminating an Internet session MS Windows XP BroadBand Connection Prerequisites Configuring a broadband connection Chapter Network and Dial-up connections YourISP Starting a broadband Internet session Click Disconnect Terminating a broadband Internet session Click Apply Now Mac OS X PPPoE Dial-in ClientOn the Apple menu, click System Preferences Chapter SpeedTouch VoIP What is Voice over IPSolution Voice over IP Assign phone numbers Configure the telephony service Telephony Setup Menu select Toolbox Telephony Enable the telephony service Assign phone numbersSelect Service Enabled Chapter Under Pick a task... click Use multiple identities Telephony statistics Phone on Supplementary Telephony ServicesService Description Under Pick a task... list click Configure telephony services To use the service Proceed as follows Using the services on the phone Phone command Is used to Command overview To use the service Proceed as follows Documentation SpeedTouch Web InterfaceIntroduction SpeedTouch Menu Language Bar Navigation Bar Notification Area Tasks Navigation Toolbox MenuCollapsing and expanding the menu SpeedTouch Language Bar Navigation Bar Notification Area Tasks SpeedTouch Broadband Connection Toolbox Home Network HomeSpeedTouch home SpeedTouch Information Configuration Event Logs Update Information Pick a task... list, click Set up SpeedTouch Easy Setup Pick a task... list, click Restart Accessing the RestartRestart Restarting your SpeedTouch Configuration Restoring a previously saved configuration Backup & RestoreAccessing the Backup & Restore Saving your current configuration Reset to Factory Defaults Event Logs Indicator Description Updating the SpeedTouch system software Update Broadband Connection menu Internet ServicesBroadband Connection Click Check Connectivity Connectivity Check DSL Connection Internet Services On the Broadband Connection menu click Internet Services Internet Service SettingsAccessing the Internet Service Settings Toolbox URL Username Password Telephony Telephony services table Code Calling Line Identification PresentationCalling Line Identification Restriction Forced FXO Call Statistics Call Log Telephony Statistics Game & Application Sharing Defined Games & Applications Accessing the Defined Games & Applications Adding a Port Translation rule Accessing the Game or Application Definition OverviewConfigure Under Game or Application Definition New Game or Application Parental Control Block is selected under Action for Unknown Sites Allow is selected under Action for Unknown Sites Click Allow in the Action list Under Content Based Filtering you are able toClick Redirect in the Action list Click Standard Accessing this page Proceed as followsWeb Filtering Activation Web Filtering Activation Standard license activation Icon Description Content Level Under Pick a task..., click Create a new content level New Content LevelContent level creation Proceed as follows Content level configuration Content level definition Chapter High Firewall Intrusion Detection Dynamic DNS On the Dynamic DNS page, click Configure User Management On the Toolbox menu, click User Management Accessing the User Edit Editing a user accountEdit User User Change Default UserChanging the default Add User Interfaces Home NetworkDevices Devices Connection Sharing Device SettingsAccessing the device settings Overview Server, as described in 5.5.4 Game & Application Sharing on Assign Public IP Accessing the wireless device settings Overview Wireless Device Settings Availability Access Point SettingsAccessing the Access Point settings Bits, Alphanumeric Broadcast Network NameAllow New Devices Encryption New stations are not allowed Select WPA-PSK EncryptionNew stations are allowed automatically New stations are allowed via registration Under Pick a task..., click Scan for wireless accesspoints Configuring WDSAccessing the WDS SpeedTouch configuration Interfaces Under IP Addresses Interface SettingsAssigning a new IP address to the SpeedTouch On the Home Network menu, click Interfaces Accessing the Dhcp PoolDhcp Pool Dhcp Pool 116 System software upgrades Software Upgrade See Upgrade procedure on page 119 to continue Upgrade Wizard on Setup CDIntroduction Starting the Upgrade Wizard Window appears, refer to 7.1.3 Upgrade Troubleshooting on Upgrade procedure System software downgrade 120 Troubleshooting SpeedTouch does not work SpeedTouch unreachable General SpeedTouch Troubleshooting LAN LED does not light up Wired Ethernet Troubleshooting Not able to connect wireless clients Wireless Ethernet Troubleshooting Upgrade Troubleshooting UPnP on Windows XP Systems Adding IGD Discovery and Control Voice over IP Troubleshooting Hardware reset Software reset Resetting your SpeedTouch 130 Page Need more help?