Adding IGD Discovery and Control | RCA 716v5 (WL) manual

Adding IGD Discovery and Control

E-DOC-CTC-20050401-0008 v1.0

Chapter 7

Troubleshooting

Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system.

Proceed as follows:

1On the Windows task bar, click Start.

2Select (Settings >) Control Panel > Add or Remove Programs.

3In the Add or Remove Programs window, click Add/Remove Windows Components.

4The Windows Components Wizard appears:

Select Networking Services in the Components list and click Details.

5In the Networking Services window, Select Internet Gateway Device Discovery and Control Client and click OK.

6Click Next to start the installation and follow the instructions in the Windows Components Wizard.

7At the end of the procedure the wizard prompts you that the installation was successful. Click Finish to quit.

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RCA 716v5 (WL) manual Adding IGD Discovery and Control

Contents

SpeedTouch716v5 WL Page SpeedTouch 716v5 WL Copyright TrademarksDocument Information Contents Voice over IP Software Upgrade General SpeedTouch Troubleshooting 122 About this User’s Guide About this User’s Guide Your SpeedTouch Hardware Specifications Software Features SpeedTouch Features Physical interfaces Hardware Specifications Software Features Configuration ManagementVoIP SpeedTouch LED Behaviour Indicator Description Name Colour State USB Access Method Can be used to How to Access your SpeedTouch Access via the Web Interface Access via CLI Command Line Interface CLIFor more information, see Quote site command on Username Administrator Select All Programs Accessories Command Prompt Access via FTP Open a Command Prompt windowFile Transfer Protocol FTP Command You can use to Common FTP commands Home/doejohn1$ftp 192.168.1.254 Connected to Remote Assistance Disabling remote access Chapter Menu select Home Network Devices Local Network Setup For more information, see Device settings on Wired Ethernet USB Supported operating systemsSystem requirements Windows Found New Hardware Wizard appears Wireless Ethernet Regulatory Domain Allowed Radio Channels Wireless Basics Antennas Wireless Security on Connecting First-time Wireless Clients Click Connect Anyway Wireless Network Connection window appears Wireless device settings Name Ssid Wireless SecurityAccess Control List Network Name Ssid Chapter Click Configure Select Allowed on Wlan and click Apply Connecting Additional Wireless Clients Extending the Range of Your Wireless Network Configuring WDS Chapter Internet Connectivity Dial-In Clients See 3.1 SpeedTouch Web Pages on page 37 to proceed SpeedTouch Web Pages Terminating an Internet session Control on IGD Control AgentStarting an Internet Session Internet connection status Terminating an Internet session MS Windows XP BroadBand Connection Prerequisites Configuring a broadband connection Chapter Network and Dial-up connections YourISP Starting a broadband Internet session Click Disconnect Terminating a broadband Internet session Mac OS X PPPoE Dial-in Client On the Apple menu, click System PreferencesClick Apply Now Chapter SpeedTouch VoIP What is Voice over IPSolution Voice over IP Assign phone numbers Configure the telephony service Telephony Setup Enable the telephony service Assign phone numbers Select Service EnabledMenu select Toolbox Telephony Chapter Under Pick a task... click Use multiple identities Telephony statistics Supplementary Telephony Services Service DescriptionPhone on Under Pick a task... list click Configure telephony services To use the service Proceed as follows Using the services on the phone Phone command Is used to Command overview To use the service Proceed as follows Documentation SpeedTouch Web InterfaceIntroduction SpeedTouch Menu Language Bar Navigation Bar Notification Area Tasks Navigation Toolbox MenuCollapsing and expanding the menu SpeedTouch Language Bar Navigation Bar Notification Area Tasks Home SpeedTouch homeSpeedTouch Broadband Connection Toolbox Home Network SpeedTouch Information Configuration Event Logs Update Information Pick a task... list, click Set up SpeedTouch Easy Setup Pick a task... list, click Restart Accessing the RestartRestart Restarting your SpeedTouch Configuration Restoring a previously saved configuration Backup & RestoreAccessing the Backup & Restore Saving your current configuration Reset to Factory Defaults Event Logs Indicator Description Updating the SpeedTouch system software Update Internet Services Broadband ConnectionBroadband Connection menu Click Check Connectivity Connectivity Check DSL Connection Internet Services On the Broadband Connection menu click Internet Services Internet Service SettingsAccessing the Internet Service Settings Toolbox URL Username Password Telephony Telephony services table Code Calling Line Identification PresentationCalling Line Identification Restriction Forced FXO Call Statistics Call Log Telephony Statistics Game & Application Sharing Defined Games & Applications Accessing the Defined Games & Applications Adding a Port Translation rule Accessing the Game or Application Definition OverviewConfigure Under Game or Application Definition New Game or Application Parental Control Block is selected under Action for Unknown Sites Allow is selected under Action for Unknown Sites Under Content Based Filtering you are able to Click Redirect in the Action listClick Allow in the Action list Click Standard Accessing this page Proceed as followsWeb Filtering Activation Web Filtering Activation Standard license activation Icon Description Content Level Under Pick a task..., click Create a new content level New Content LevelContent level creation Proceed as follows Content level configuration Content level definition Chapter High Firewall Intrusion Detection Dynamic DNS On the Dynamic DNS page, click Configure User Management Accessing the User Edit Editing a user account Edit UserOn the Toolbox menu, click User Management Change Default User Changing the defaultUser Add User Home Network DevicesInterfaces Devices Device Settings Accessing the device settings OverviewConnection Sharing Server, as described in 5.5.4 Game & Application Sharing on Assign Public IP Accessing the wireless device settings Overview Wireless Device Settings Availability Access Point SettingsAccessing the Access Point settings Bits, Alphanumeric Broadcast Network NameAllow New Devices Encryption New stations are not allowed Select WPA-PSK EncryptionNew stations are allowed automatically New stations are allowed via registration Configuring WDS Accessing the WDS SpeedTouch configurationUnder Pick a task..., click Scan for wireless accesspoints Interfaces Interface Settings Assigning a new IP address to the SpeedTouchUnder IP Addresses Accessing the Dhcp Pool Dhcp PoolOn the Home Network menu, click Interfaces Dhcp Pool 116 System software upgrades Software Upgrade Upgrade Wizard on Setup CD Introduction Starting the Upgrade WizardSee Upgrade procedure on page 119 to continue Window appears, refer to 7.1.3 Upgrade Troubleshooting on Upgrade procedure System software downgrade 120 Troubleshooting SpeedTouch does not work SpeedTouch unreachable General SpeedTouch Troubleshooting LAN LED does not light up Wired Ethernet Troubleshooting Not able to connect wireless clients Wireless Ethernet Troubleshooting Upgrade Troubleshooting UPnP on Windows XP Systems Adding IGD Discovery and Control Voice over IP Troubleshooting Hardware reset Software reset Resetting your SpeedTouch 130 Page Need more help?