Epson HC3020, 3020E manual You’re using a computer and no picture appears on the screen

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3D content does not display or does not display correctly.

■Press the 2D/3D button on the remote control to switch to 3D viewing mode, if necessary.

■Make sure that you are within the 3D viewing range (see page 14).

■Make sure that the 3D glasses are fully charged and are paired with the projector.

■Check that your video device and media are both 3D-compatible. Refer to the documentation that came with your video device for more information.

■Press the Menu button on the remote control, select the Signal menu, then 3D Setup, then select 3D Format. Make sure that the Auto option is selected.

■Make sure that the Inverse 3D Glasses option is set to No (see page 49).

■If your video device is connected to the WirelessHD Transmitter (PowerLite Home Cinema 3020e only), see page 84.

■Check that your 3D glasses have not entered standby mode. Slide the power switch on the 3D glasses into the Off position, then back to the On position.

Only part of the picture is displayed, or the picture is distorted.

■Press the Aspect button on the remote control to select a different aspect ratio (see page 30).

■If the Aspect is set to Zoom, you may need to use the Zoom Caption Pos. option to see the top or bottom section of the screen so that subtitles are visible (see page 57).

■Check the Overscan to make sure it’s adjusted correctly (see page 56).

■Use the Position setting to reposition the image on the screen (see page 56).

■If you’ve connected a computer and you see only half the image, make sure the computer’s Dual Display setting is turned off.

■If part of the image is cut off, reset the projector settings (see page 55).

■If your video device is connected with the WirelessHD Transmitter (PowerLite Home Cinema 3020e only), make sure you are within the wireless transmission range (see page 60).

You’re using a computer and no picture appears on the screen.

If you’re using a Windows® laptop:

80 Problem Solving

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Contents

PowerLite Home Cinema 3020/3020e Home Theater Projector User’s GuideContents Making Detailed Adjustments Using Hdmi Link Specifications Introduction Back Projector PartsFront Bottom Projector Control PanelRemote Control PowerLite Home Cinema 3D Format button Memory button Blank buttonRemote Control PowerLite Home Cinema 3020e WirelessHD Transmitter PowerLite Home Cinema 3020e Front Optional Accessories Registration and WarrantyUsing This Manual Setting Up the Projector Choose a LocationAspect ratio Aspect ratio Installing the Projector Following illustrations show the dimensions of the projector Connecting the Cables Connecting Video and Computer EquipmentPort name Video equipment connection Computer connection Setting Up the Projector Making Other Connections Installing Batteries in the Remote Control Charging the 3D GlassesSetting Up the Projector Turning the Projector On and Off Turning On the ProjectorSelecting the Image Source Turning Off the ProjectorPositioning the Image Adjustable feet Making Basic Adjustments Focusing and ZoomingChoosing the Aspect Ratio Viewing 3D images Light state Status Projecting in Split Screen mode Making Basic Adjustments Starting a Slideshow Setting Options Description Choosing Slideshow OptionsChoosing the Color Mode Advanced Color Adjustments Adjusting the Gamma Setting Adjusting Rgbcmy Locking the ProjectorMaking Basic Adjustments Making Detailed Adjustments Using the Menu SystemChanging How the Menus Display Adjusting the Picture Quality Input Brightness SettingsSetup Level Sharpness and Picture Quality Settings Color Settings RGB 3D Setup 3D DisplayAdjustments for Computer Images Inverse 3D GlassesWirelessHD Settings PowerLite Home Cinema 3020e only Device ConnectionsSplit Screen Setup Screen SizeSelecting Memory Settings Selecting Memory Settings and Resetting the ProjectorCreating Memory Settings Renaming Memory Settings Deleting Saved Memory SettingsResetting the Projector Customizing Projector Features Image SizingOther Setup Options Screen OptionsDirect Power On Control Panel Lock Using WirelessHD Placing the WirelessHD TransmitterConnecting the WirelessHD Transmitter Viewing WirelessHD Content Switching WirelessHD SourcesUsing WirelessHD Using Picture-in-Picture Using WirelessHD Using Hdmi Link Setting Up Hdmi LinkChanging Hdmi Link Settings Maintenance Cleaning the LensCleaning the 3D Glasses Cleaning the Projector CaseCleaning and Replacing the Air Filter Maintenance Replacing the Lamp Maintenance Maintenance Resetting the Lamp Usage Timer Checking the Projector Status Storing the Projector Transporting the ProjectorProblem Solving What To Do When the Lights Come On or FlashLights indicating a problem Solving Picture Problems You cannot turn on the projectorYou’re using a computer and no picture appears on the screen Picture is upside-down or reversed Picture is blurry Solving Remote Control Problems Projector doesn’t respond to remote control commandsSolving WirelessHD Problems PowerLite Home Cinema 3020e Only Where to Get Help Internet Support Speak to a Support RepresentativeLamp SpecificationsGeneral Dimensions Remote ControlWirelessHD Transmitter Home Cinema 3020e only Environmental SafetyElectrical Compatible Video Formats Component videoHdmi ESC/VP21 Command Codes 3D FormatImportant Safety Information Page FCC Compliance Statement For United States UsersCopyright Notice For Canadian UsersTrademarks