NEC 2000 IPS manual OAI Application Software Development, Chapter

Page 4

Chapter 8

System Administration

1

System Administration

1

Customer Administration Terminal (CAT)

1

Maintenance Administration Terminal (MAT)

2

System Diagnostics

5

Self Diagnostic/System Messages

5

Remote Maintenance

5

MP Program Download

6

MA4000 Management System

8

Chapter 9

Feature Descriptions

1

Business/Hotel/Data Feature List

1

Business/Hotel/Data Feature Descriptions

5

CCIS Feature List

34

CCIS Features Descriptions

35

ISDN Feature List

41

ISDN Feature Descriptions

42

Q-SIG Feature List

44

Q-SIG Feature Descriptions

44

Wireless Feature List

45

Wireless Feature Descriptions

47

Chapter 10 System Input/Output (I/O) Interfaces

1

Station Message Detail Recording (SMDR)

1

Message Center Interface (MCI)

6

Property Management System (PMS)

8

Chapter 11 Open Application Interface

1

System Outline

1

OpenWorX: Attendant Statistics

1

OpenWorX: Business Attendant System (BAS)

1

OpenWorX: Business Receptionist (BR)

6

OpenWorX: Communications Portal

7

OpenWorX: Dialer

9

OpenWorX: Location Status Information (LSI)

10

OpenWorX: Message Reader (MR)

10

OpenWorX: Short Text Messaging

11

OpenWorX: Incoming Call Assistant (ICA)

12

OpenWorX: Group Call Forward Control (GCFC)

13

OpenWorX: Personal Call Assistant (PCA)

14

OpenWorX: Name Display

16

OpenWorX: Multiple CCIS Node Configuration

17

OAI Application Software Development

17

System Specifications

17

Chapter 12 Automatic Call Distribution (ACD) with MIS

1

Automatic Call Distribution (ACD)

1

Basic ACD

1

Basic ACD Features

2

CallCenterWorX ACD 3.0 for Business

3

CallCenterWorX MIS

6

Q-Master 3.1

10

QueWorX4.0

15

Professional Services for QueWorX

18

Page ii

UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide

 

 

Issue 6

Page 3 Page 5
Image 4
Page 3 Page 5
Contents Univerge Neax 2000 IPS MayNEC Unified Solutions, Inc Liability DisclaimerInaset OAI Application Software Development ChapterIsdn Basic Rate Interface BRI Univerge Neax 2000 IPS Documentation List Introduction Overview of NECIndustrial Age Invention AgeElectronic Age Information Age ComponentsWorldwide Leadership Communications Social ContributionsGlobal Resources PeopleAssets InnovationCommunity EducationNEC Unified Solutions, Inc Development ActivitiesDALLAS, TexasMajor Product AreasVertical Markets Competitive Benefits and AdvantagesIntroduction Introduction Univerge Neax 2000 IPS Maintenance Station to Station ConnectionCcis Connection PstnOffice Data Backup Enhancement Various Installation MethodsBuilt-in DRS Device Registration Server on MP Reduced Hardware with IP based ArchitectureDC/DC Power Supply for Universal SlotExtended Application Processor AP Port Capacity Dual MP SystemUniverge Neax IPS DML System Outline for Remote PIMCharacteristics of the Univerge Neax IPS DM/IPS DML/IPS DMR Advantages of Remote PIMStand Alone System Capacity IPS System Capacity Single MP System Capacity Per PIMPIM1 PIM2 PIM3 PIM4 PIM5 PIM6 PIM7 IP PADIPS System Capacity Single MP System cont’d Capacity Per PIM IPS System Capacity Dual MP System Capacity Per PIM 2M-AMIIPS System Capacity Dual MP System, Cont’d Capacity Per PIM IPS DM/IPS DML System Capacity Capacity Per MCIP-PAD 8LCBuilt-in Router Max card per Site Dtmf Sender Total System Capacity Main plus Remote IP Remote Network CapacityCapacity DTI Isdn IPS DMR CapacityIPS Pimmj As Remote PIM Capacity System Architecture Voice and Data SwitchingHardware Architecture Hardware Design Fusion of RAM and ROM ProgramsMain Processor MP with Integrated Functionality Application ProcessorsIntegration Unified Circuit CardSN716 Attendant Console Analog/Digital TelephonesUniverge Neax 2000 IPS System Configuration PIMModule and Installation Hardware Single MP SystemDual MP System ModulesInstallation Hardware Installation HardwareAbbrev Description Quantity Battery Backup Name Code Qty RemarksCabling Internal CablingMaintenance Administration Terminal MAT RS-232C External CablingExternal Alarm Display Built-in SMDR/MCI on MPSMDR/PMS/Hotel Printer/MCI with AP00B MRC-C Cable for AP00 Name Code Qty RemarksUniverge Neax IPS DM/IPS DML/IPS DMR System Configuration IPS DM/IPS DML Modular Chassis MCIPS DMR Modular Chassis MC Modular Chassis 2 Modular ChassisModular Chassis MC Installation Modular Chassis MC and BracketSystem Power Supply and Cooling Fan System Packages Software ArchitecturePKG IPS DM to Univ DM Upgrade Kit Univ IPS DML IP SYS PKGUniv IPS DM IP SYS PKG-E Univ IPS DM/DML Expansion Module 1EIP Remote PIM Packages Description RemarksUniv IPS DMR SYS PKG-E Univ IP Remote PIM-B IPSSoftware Keys/Licenses Description Remarks Generic ProgramKey Keeper Parent Capacity Option Capacity Option used w/Key KeeperSystem Highlights ProcessorsMain Processor MP Name Code RemarksPN-CP24-C PN-CP31-C PN-CP27-A Firmware Processor FPDAT Application Processor AP Application Processor AP CardsAP Card FunctionReliability and Availability Chart Description Fit Reliability and AvailabilityMean Time Between Failures Mtbf Mtbf MttrReliability and Availability Chart Reliability Description Availability FitYears FitReliability Description Availability Mean Time To Repair Mttr Reliability CalculationsAvailability Calculations Reliability CalculationSystem Traffic Traffic LoadBusy Hour Bhca Busy Hour Call AttemptsCalculation Procedure Traffic Capacity In Erlang For TDM CircuitsTraffic Capacity per Line For TDM Circuits Number of TrunksTraffic Internal Call Distribution External Line Trunk Erlang B TableCOT Wireless PEG Count PEG CountTrunk PEG Count UCD PEG CountNumber of Voice Channels per IP Trunk Ccis Point-to-MultipointVoIP H.323 Payload size for Virtual IPTIP PAD Calculation IP PAD Calculation Number of extensions 100IP PAD Calculation Number of extensions 120 200 208 264 300 320 376 432System Specifications Transmission Characteristics For TDM Circuits Line ConditionsLoop Resistance including Opposite End Resistance Cable LengthRotary Dial Pulse and Dtmf Signaling Rotary Dial SignalDtmf Signal Description Specifications Receiving SendingMulti-frequency Compelled MFC R2 Signal Audible Tones and Ringing Signal Ringing SignalDimension and Weight Audible Tones Frequency InterruptionUniverge Neax IPS DM/IPS DML/IPS DMR System Specifications System SpecificationsEMC Open Industry StandardsIP Specifications FAX10BASE-T/100BASE-TX LAN interface transmission modes RemarksSystem Compliance Hipaa SummaryHipaa Compliance Department of Defense CompliancePage Equipment List Module/Installation HardwareEquipment Name Function Name Equipment Name Remarks Circuit Cards Common Control CardsPN-CP31 PN-CP15Ether PN-PW00 ExtpwrApplication Processor Card Name and Function Application Processor CardsFunction Name Port Remarks Application Processor Cards SPN-AP00B DBM-C AP QsigLine/Trunk LT Cards Line/Trunk LT CardsSPN-2ILCA PN-8DLCLDeskcon PN-4DLCMPAD-E PAD-CPZ-24IPLA SPN-16VCTAA IPPN-8COTQ PN-4COTBPN-4COTG PN-2ODTAPN-2DATA PN-TNTASPN-IPTB-A SPN-4VCTI-ASPN-4CSIA PN-RTAPage Station Equipment Terminal Line UpDterm Series i Terminals Dterm Series E TerminalsWireless Handset InasetDterm IP Soft Phones Dterm ExtendersPhysical Features Specification for Analog TerminalsDescriptions of the Dterm IP Terminals Call Handling Features Convergence FeaturesDescriptions of Terminals DTR-2DT-1 BK TEL DTR-2DT-1 WH TEL DTR-4D-1BK TELDTR-16LD-1 BK TEL DTR-16LD-1 WH TEL DCR-60-1 BK Console DCR-60-1 WH ConsoleStandard features SpecificationTerminal Options Cable Length Standard With AC AdapterStandard features Dterm Series E Soft keysDescriptions of Series E Multi-line Digital Terminals Description of Series E Multi-line Digital Terminals Dterm Series E Accessories & Adapters ADA-UHFU-U APR-UACA-U WMU-UWMU-W IPW-2U ELCDterm Series E Specifications 2DT16D 32D Add-On DSSDterm Series E Line Conditions Loop Resistance and Distance Long Loop circuit built-inDterm Cordless II DTR-4R-2 BK Dterm Cordless TerminalsOptions Dterm Cordless Lite II DTH-4R-1 BK OptionsSpecifications Plantronics CT CordlessInaset Applications Additional ApplicationsInaset Terminal Line UP Inaset Basic Network CapabilityPBX System Requirements WM-RL UnitDterm PS III Wireless Handset Dterm PS III OptionsKey Features and Benefits FeaturesLinks with PC applications Internet LinkReal Time Communication Presence/StatusVoice Recording Application CollaborationVoice Quality Alarm One Key OperationCall Log Export Line DisplayClient PC specification One Touch Button in Compact ModePB tone sending Pause into Dialing stringPBX Specification Must be peer to peer IP enabled Dterm SP30 Softphone Parts ListSoftware/Licenses/Accessories Dterm ExtendersService Conditions for Dterm Analog EXT Page Trunking Type of TrunksType of Trunk Circuit Package LT/APTrunk Card Specifications Trunk ParametersPN-AUCA SPN-BRTC PN-8RSTG Dtmf Receiver PN-4RSTBA MF Receiver for T1 MF ANIPN-4RSTC ID Number Receiver PN-4RSTBA-911 MF SenderSystem Trunking Capacity IPS Trunking Capacity System CapacityIPS DM/DML Trunk Capacity Six Digit Least Cost Routing Least Cost Routing LCRRoute Restriction Class RSC Digit Toll Restriction Toll RestrictionPriority Restriction Class Page Attendant Answering Position Attendant Console SN716SN716 Deskcon Exclusive Features SN716 Deskcon General FeaturesDeskcon Exclusive Features Face Layout of the SN716 Deskcon Functions and use of Keys and Lamp Indications Location Key or Lamp Full Basic Key/Lamp Number DesignationLDN LCD SN716 Specifications Interface ’ty Remarks Power OptionsBusiness Attendant System BAS BAS Benefits Business Attendant System Directory Business Attendant System Additional Features Business Attendant System Speed Dials PadBusiness Attendant System Ccis Network Information Business Application Environment Hardware RequirementsPage System Administration System AdministrationCustomer Administration Terminal CAT Password EntryMaintenance Administration Terminal MAT PBX Configuration Wizard Mach Script EditorMATWorX PC Requirements Traffic ManagementMinimum Requirements Recommended System Diagnostics Self Diagnostic/System MessagesRemote Maintenance Service ConditionsMP Program Download General Service ConditionsMP Download Process Program Download Service Conditions Program Changeover Service ConditionsRequired Hardware Equipment CommentsMA4000 Management System Feature Descriptions Business/Hotel/Data Feature ListBusiness/Hotel/Data Feature List Descriptions Snmp Business/Hotel/Data Feature Descriptions Attendant Camp-on Full and Semi- automatic Attendant Assisted CallingAttendant Console SN716 Deskcon Attendant Lamp Check Attendant Delay Announcement Authorization CodeAttendant Lockout Attendant OverflowAutomatic Call Distribution ACD Automatic Camp-onAutomatic Recall Automatic Wake-upBackground Music Back Up CPUCall Back Brokers CallCall Forwarding Call Park Call Pickup Call RedirectCall Transfer Caller ID ClassClass of Service Camp-onCentrex Compatibility Check In / Check OutConference Six/Ten Party Conference 32 PartyGroup Call Consecutive Speed DialingDelayed Ringing DiagnosticsData Line Security Dial By NameDirect Inward System Access Disa Direct Inward Termination DITDirect Outward Dialing DOD Direct Station Selection/Busy Lamp Field DSS/BLF ConsoleDo Not Disturb Distinctive RingingElapsed Call Timer Fax Arrival IndicatorDterm Assistant DtermIPFeature Activation from Secondary Extension Flexible Line Key AssignmentFlexible Numbering Plan Forced Account CodeIndividual Attendant Access Hands-free AnswerbackHands-free Dialing and Monitoring HoldIP Enabled Dterm Internal Zone Paging with Meet-MeLast Number Redial Least Cost Routing 3/6 DigitMiscellaneous Trunk Access Message Center Interface MCIMessage Registration Message ReminderMobility Access Night ServiceModem over IP MP Program Download FTPNo CID Call Routing Off-hook AlarmOff-Premises Extensions Pooled Line Access Power Failure TransferOptical Interface Pad LockAutomatic Idle Return Reserve Power Remote HoldRemote PIM over IP Resident System ProgramSecurity Alarm Single Digit Feature Access CodesSave and Repeat Set RelocationSystem Clock Setup by Station Dialing Tenant ServiceTerminal Login via NAT Tie Line Tandem SwitchingTimed Queue Uniform Call Distribution UCD Timed ReminderTrunk Direct Appearances Trunk Queuing OutgoingVoice Mail Private Password Uniform Numbering Plan UNP -Voice and DataVariable Timing Parameters Voice GuideVoice Mail Transfer Voice Over IP H.323VoIP Log Collection WhisperCcis Feature List Ccis Features Descriptions Call Forwarding Intercept Ccis Centralized E911 Ccis Flexible Numbering of Stations Ccis Multiple Call Forwarding All Calls Ccis Station-to-Station Calling Ccis Isdn Feature List Isdn Feature Descriptions Event-Based Ccis SIG Feature List SIG Feature DescriptionsWireless Feature List Table of Features by Configuration Type Feature Adjunct Type Integrated Type Analog PBXInterface Wired for Wireless Ccis Univerge Neax 2000 IPSWireless Feature Descriptions Group Call 2Way Calling This feature protects a call from being tapped Page Station Message Detail Recording Smdr System Input/Output I/O Interfaces2400 Extended Format Smdr Terminal Interface IMS FormatSmdr w/AP00 Combinations between Smdr and Smdr Output Format Combinations available at the same timePattern D ARP, IP, ICMP, UDP, TCPCombinations for Center Office of Centralized Billing Combinations for Local Office of Centralized BillingData Transmission Sequence for Ethernet Interface System CapacityHardware Required for Smdr Message Center Interface MCIDescription Qty Remarks VMS Hardware Required for MCIModem Feature FeatureProperty Management System PMS Type of InformationPMS Interface Description Qty Remarks Hardware Required for PMSRS PRT-4S CA-A Open Application Interface System OutlineOpenWorX Attendant Statistics OpenWorX Business Attendant System BASBAS Call Control Functionality Brief Definition of Queues Brief Description of Call Control FunctionBAS Directory BAS Speed Dials PadDid for Company Lookup BAS Offline Mode Pseudo Night Mode BAS Authorization and Account Code DialingBAS Overhead Paging BAS Call Recording and PlaybackOpenWorX Business Receptionist BR BR Speed Dials PadBR Directory BR Overhead PagingOpenWorX Communications Portal BR Authorization and Account Code DialingBR Attendant PC Minimum Hardware Requirements Communications Portal Functionality Communications Portal BenefitsDialer Database OpenWorX DialerDialer Benefits OpenWorX Location Status Information LSI OpenWorX Message Reader MRMR Benefits OpenWorX Short Text MessagingSTM Benefits ICA Functionality OpenWorX Incoming Call Assistant ICAICA Benefits ICA Comparison of ICA and IPS Functionality OpenWorX Group Call Forward Control GcfcICA ICA vs. Camp On OpenWorX Personal Call Assistant PCA Gcfc FunctionalityPCA Limiting User Views PCA OpenWorX DesktopDesktop Directory Personal DirectoryOpenWorX Name Display PCA OpenWorX InasetOpenWorX Multiple Ccis Node Configuration OAI Application Software DevelopmentBAS Ccis Network Information Business Receptionist Ccis Network InformationPage Automatic Call Distribution ACD Automatic Call Distribution ACD with MISBasic ACD Basic ACD Features Delay Announcement ACDBusy In/Busy Out ACD Call Waiting Indication ACDCallCenterWorX ACD 3.0 for Business Immediate Overflow ACDPriority Queuing ACD Queue Size Control-ACDCallCenterWorX ACD Features Automatic Call Distribution with MIS CallCenterWorX MIS Business Turnkey PackagesBusiness Software Only Packages CallCenterWorX ACD 3.0 for Business Turnkey PackagesCallCenterWorX MIS Business System Capacities Item ACD Capacities CallCenter WorX MIS5GB BhcaPBX Requirements Related DocumentsACD Terminals PBX Requirements RemarksMaster Master Contact Center SolutionsContact Routing Q-Control Reports Q-Control Announcements Q-AnnounceAgent Desktop Q-Desktop Callbacks Q-Callback Multi-Media Q-Email, Q-Chat, Q-FaxOutbound Dialing Q-Outdial Interactive Voice Response Q-IVRQueWorX 4.0 Licensed Applications QueWorX 4.0 FeaturesAuto Attendant Immediate Customer Callback Scheduled CallbacksInternet Initiated Callbacks Estimated Time to Answer ETAScreen Pop Soft PhoneMultilingual Announcements Global Repeat VerificationCustomized Announcements Professional Services for QueWorXCustomizable Reports VoIP Solutions Extended Enterprise IP SolutionVoIP Solutions Voice over IP VoIPTypical IP Gateway, Branch and Adapter configurations Equipment Name FunctionIP Station Peer-to Peer Connections between IP Enabled Dterm Peer-to-Peer Connections over Ccis Networking via IPConnections to Legacy Stations and Trunks Remote Connections of IP StationsAutomatic Program Download for IP Enabled Dterm 8IPLA/24IPLA Options Per Location Service Conditions on Legacy Service Features Service Conditions on System RegistrationService Conditions on Vlan Service Conditions on Encryption in System RegistrationMD5 is an algorithm defined in RFC 1321 from the Ietf Service Conditions on Remote Connections Local Connection Mode Remote Connection ModeLocation number in each operation mode for each IP station Operation mode for each IP terminalExample 1 When Sta logs in Location #1 Example 2 When Sta logs in Location #2Service Conditions on Automatic Program Download Ccis Networking via IP Required Equipment for IP StationSPN-32IPLAA IP PAD SPN-16VCTAA IP PADCcis Networking via IP Peer-to-Peer Connections Basis Point-to-Multipoint Connection Ccis Networking via IP Non Peer-to-Peer Connections BasisIP Trunk Point-to-Multipoint Connection Service Conditions IP Ccis via IP Trunk cards IP Trunk Card SpecificationsRequired Equipment for IP Ccis via IP Trunk cards Payload Period Maximum Voice Channels per IP TrunkConnection Features FeaturesService Conditions for H.323 IP Trunk Specifications Required Equipment for H.323FAX and Modem over IP Example of FAX and Modem over IP connectionSPN-8IPLA IP PAD-C SPN-8IPLA IP PAD-BSPN-8IPLA IP PAD-A SPN-32IPLA IP PAD-ERequired Equipment for FAX or Modem over IP Opposite Office 2000 IPSOpposite Office OwnRequired bandwidth for Modem Connection Required bandwidth for FAX ConnectionConnection Conditions Required Bandwidth One-way Network Conditions and Payload Remote PIM over IPRequirement Remarks With G7.23.1 With G729a 8k Without Compression 3k/6.3k Bandwidth RequirementCompression Advantages Host Site Equipment Name Remarks Required Hardware and SoftwareRemote Site Equipment Name Remarks List of Service Features Operation XNotePlanning and Installation Vendor Support for Open System StandardsVoice Messaging Bandwidth requirementsNetwork Consideration Network BandwidthCodec Filler Time Msec Bandwidth utilizationCodec Total Bandwidth per transmit stream Msec Quality of Service QoS Device Registration Server DRS and DhcpFor Dterm IP Port Type Destination Default Port No RemarksFor Voice Control/Voice Packet For Ccis Virtual IPT For H.323 IP TrunkIPT Ccis PBX TCPLimitations System Conditions/Limitations Peer-to-Peer IPConditions Common Channel Inter-Office Signaling Ccis System Outline of a Ccis Connection Ccis and Isdn Digital Ccis Digital and Analog CcisAnalog Ccis Peer-to-Peer Connections Voice CompressionCommon Channel Inter-Office Signaling Ccis Service Conditions on Non Peer-to-Peer Connections Ccis Networking via IP Non Peer-to-PeerLocal office/Tandem office Centralized BillingCenter office Common Channel Inter-Office Signaling Ccis Centralized E911 Ccis Call Set Up Times Look Ahead RoutingShared Trunk Facilities and Alternate Routing Alternate RoutingCentralized Maintenance Facility Centralized System Maintenance and AdministrationCentralized Management Center Centralized Call Accounting/Billing Systems Centralized Call Accounting / BillingCentralized Attendant Consoles Centralized Voice Processing / MessagingCcis Centralized Voice Mail Ccis Feature Chart Ccis Feature Name Neax 2400 RequiredUniform Numbering Plans YESCcis Feature Chart System Capacity System Capacity for Ccis with Digital InterfaceSystem Capacity for Ccis with Analog Interface System Capacity for Ccis Networking via IPRequired Equipment Required Equipment for Digital CcisRequired Equipment for Analog Ccis Required Equipment for Ccis Networking via IPIP Specifications Specifications RemarksPAD 24IPLADTI Specifications Characteristics ChannelPage Integrated Services Data Network Isdn PRI Services & FeaturesIsdn Feature List Isdn Primary Rate InterfaceCalled Party Recognition Service Direct-In Termination DIT Call-By-Call Service SelectionCPN To Network-Present CPN To Terminating User-Display Did Addressing Did and DOD AddressingIsdn Terminal AT&TPage Megacom Access/WATS Megacom 800 Service/800 Wats Ultra WatsMultiquest /900 Service Subaddress-PresentTrunk Provisioning Service Selection Event Based CcisBusiness Feature List Business Feature ListSupported Network Services Trunk provisioned only Isdn Network Requirements for Layer OneIsdn PRI Specifications For 24DTIFor 30DTI For 24PRTBRT Dedicated Access AT&T NTI MCI Sprint DMS Selection 4ESS NETNET IPS DMS Provisioning 4ESS NETVoice Features DMS 4ESS NET AT&T NTI MCI SprintAT&T MCI Sprint Selection DMS 4ESS NET IPS Switched Data Dedicated Access NTIAT&T MCI Sprint Provisioning DMS 4ESS NET IPS Switched Data AT&T MCI Sprint Virtual Private Network DMS 4ESS NETServices and Features LEC Carriers Call by Call Service AT&T NTI Siemens Selection 5ESSDedicated Access AT&T NTI Siemens Virtual Private Network AT&T NTI DMS 4ESS NETVoice Features AT&T NTI Siemens AT&T NTI SiemensFacility Management Network Message WaitingCall By Call Service Selection Ewsd Switched DataAT&T NTI Siemens 5ESS Virtual Private Network AT&T NTI SiemensIsdn Basic Rate Interface BRI ApplicationsSystem Requirements ONE SC03 Supports Four 2ILCAIsdn Equipment List Isdn PRI Required EquipmentIsdn BRI Required Equipment Isdn Terminal Required EquipmentDocumentation Capacity for ISDN-PRISystem Capacity for ISDN-BRI 24DTI 24PRTPage Wireless System Univerge Neax 2000 IPS Wireless Communication System WCSWired for Wireless Analog PBX InterfaceCcis Interface Wireless Roaming Multi-Site Roaming 931a Roaming over IP Trunk Wireless Definitions HLRWireless Short Text Message Notification OAI Configuration Application Integrated TypeFeatures Feature Matrix by Configuration Type2000 IPS Interface1 Interface2 Wired for Wireless Adjunct Type Integrated TypeFeature Descriptions Wired for WirelessWay Calling HandoverAuthorization Preset DialingOut of Zone IndicationSystem Description Dterm PSDterm PS III Accessories Lithium-Ion BatteryBattery Charger HeadsetsZone Transceiver II ZT Zone Transceiver II Specifications Wireless SpecificationsIntegrated Adjunct Analog Adjunct Ccis WCS Required Equipment Equipment Description QTY RemarksPN-IPTB IPT PN-4VCTI 4VCTWireless LAN Handset Wireless LANWireless LAN Documentation Hotel Feature List Hotel/Motel SystemPMS Terminal ConsoleApplication Processor Hotel ConsoleHotel/Motel Front Desk Terminal Station Message Detail Recording SmdrHotel Printer Executed Task Print OutAutomatic Wake-up Check In / Check Out Direct Data EntryDo Not Disturb Console CheckDo Not Disturb-System Do Not Disturb-Hotel/MotelHotel/Motel Attendant Console Hotel/Motel Front Desk Instrument House Phone Maid StatusMessage Registration Message WaitingVoice Message Waiting System Voice Message Waiting IndividualProperty Management System PMS Room Cutoff Room Cutoff ConsoleSingle Digit Dialing Room StatusItems indicated are as follows Hotel System Capacity Specifications PMS/SMDR Interface Hotel Printer InterfaceDescription Capacity Station Equipment SN716 DeskconCall Accounting AIMWorXAIMWorX databases Multi-Site Centralized OperationsSelect Database Licensing Option Description Information you need before installing AIMWorX SQL Server licensingOracle database LicensingStandalone ConfigurationsCall Record and User Capacity AIMWorX Manager Integrating AIMWorX modulesCorporate tier Enterprise tierAlarm Manager 1 SPEAsset Manager Auth Code ManagerBill Reconciler Cable ManagerCustom SPE Writer Hospitality LinksAdditional Reference Material Trouble TicketVoice Mail SPE Work OrderVoice Messaging Systems Voice Mail IntegrationVoice Messaging Systems Description MCI Service Conditions NEAXMail AD-120 System ArchitectureVoice Cards Level II Server Software License with ExchangeThird Party Software Client Access Licenses CALPlatform Components Optional Software Feature Packages Mail Reader Text-to-SpeechThird Party Fax Server Integration PBX Integration SoftwarePlatform Specifications 2GBNEAXMail AD-64 Level I/Level II Platform Specifications Level I/Level II Specifications Platform LevelLevel I Dell GX280 Level II Dell PE2800 40GB Sata 36GB ScsiUPS Uninterruptible Power Supply Additional Hardware ComponentsOptional Software Optional ActiveFax SoftwareUnified Messaging Hacker Prevention Features are as follows Voice Messaging Systems Voice Messaging Systems Automated Attendant Available LanguagesAudiotext Mailbox ManagerVoice Messaging Systems Maintenance Voice Messaging Systems Visual Messaging ViewMailViewCall Plus Unified Messaging and Call Management NEAXMail IM-16 LXFull Digital Integration Basic Features Hospitality Feature PackageEnjoy the Benefits of Integrated Messaging Additional Features Niverge Neax 2000 IPS Features and Specification System DocumentationUniverge Neax 2000 IPS Documentation List Univerge Neax 2000 IPS Technical Manuals
Related manuals
Manual 59 pages 49.46 Kb
Top Page Image Contents