Kodak ESP 5200 manual Getting help on the Web, Print Quality missing colors, blank prints, etc

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		KODAK ESP 5200 Series All-in-One Printer

	Problem	Possible Solutions


	Print quality	• For best results, use KODAK Paper or a paper with the COLORLOK Technology logo

		on the package.
		• Make sure the paper is loaded correctly. See Loading paper, page 14.
		For more help, go to www.kodak.com/go/stepbystep, select All-in-one printer, then
		Print Quality (missing colors, blank prints, etc).

	Ink cartridge	• Check that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak brand or

		refilled ink cartridges.
		• Remove, then install the cartridges again. Make sure the cartridges click into place.

	Paper jam	• Check for paper in the rear-access cleanout area.
		• Check for paper in the rear-access cleanout area.
		• Open the printer access door and gently remove any paper from inside the printer.
		• Make sure the paper in the tray is free of tears or creases.
		• Make sure you do not overload the paper tray.
		For more information, see www.kodak.com/go/stepbystep. Select All-in-one printer,
		then Paper jam.

	Error codes/messages	Go to www.kodak.com/go/esp5250support or www.kodak.com/go/esp5210support,
		then type your error code or message.

Getting help on the Web

For more troubleshooting information:

Get help with wireless networking.	www.kodak.com/go/inkjetnetworking

Use our Step-by-Step Solutions and Repair tool to	www.kodak.com/go/stepbystep
troubleshoot common problems.

Search our knowledge base of FAQs (Frequently	www.kodak.com/go/esp5250support or
Asked Questions).	www.kodak.com/go/esp5210support

Download the latest firmware and software for	www.kodak.com/go/esp5250downloads or
optimal printer performance.	www.kodak.com/go/esp5210downloads

Check the Extended User Guide for detailed	www.kodak.com/go/manuals
instructions and the recommended system
requirements.

Get help with problems you cannot resolve.	Contact Kodak at www.kodak.com/go/contact and have the
	following information available:
	– Kodak Service Number (located inside the printer when
	you open the printer access door)
	– Printer model number (located on the control panel)
	– Computer model, operating system, and version of
	Home Center Software

www.kodak.com/go/aiosupport		51

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Contents Kodak ESP 5200 Series All-in-One Printer Extended User GuidePage Table of contents Troubleshooting CopyingScanning Maintaining Your PrinterProduct and Safety Specifications Printer Overview ComponentsFeature Description Control panelConfiguring printer settings Time to Low PowerHome Center Software Date and TimeSetting your printer as the default printer LanguageCountry/Region For computers with MAC OSConnecting to a wireless network Connecting to a non-WPS wireless routerNetworking Your Printer Before you connectListed Not listed Pressing a button Connecting to a WPS wireless routerWith Push Button Configuration Using the LCD keyboard Setting up an IP addressViewing the network configuration Dynamic Dhcp Automatic Private Manual StaticPrinting the network configuration Connecting to another Kodak All-in-One PrinterSelect No, my printer is not listed, then click Next Select Yes, my printer is listed, then click NextChanging from USB to a wireless connection If your printer is connected to a computer with Windows OSIf your printer is connected to a computer with MAC OS Paper sizes Handling PaperPaper types Loading plain paper Envelope sizesLoading paper Loading photo paper Loading envelopes Printing Printing documentsPrinting two-sided documents Printing two-side documents from a computer with Windows OSSelect File Print Printing picturesPrinting from a memory card Using default settings to print a picture Changing the settings and printing picturesSettings Description Settings Description Printing tagged picturesZooming and cropping pictures Printing pictures or documents from a wireless device Transferring pictures to a computerTransferring pictures to a computer with Windows OS Transferring pictures to a computer with MAC OSCopying a document Using the default settings to copy a documentCopying Adjusting the settings and copying a document Copy Document Setting DescriptionCopy Document Setting Description Option Changing the number of copies of a documentEnlarging or reducing a document Darkening or lightening a copy Using the default settings to copy a photograph Copying a photographAdjusting the settings and copying a photograph Copy Photo Option Setting DescriptionSetting Description Changing the number of copies of a photographEnlarging or reducing a photograph Darkening or lightening a copy of a photograph Select Printer Scan Settings Setting OptionsScanning Before you begin scanningScan2, and so on Scanning from the computer Scanning multiple pictures simultaneouslyClick Printer Scan Settings, then select the Picture tab Scanning from the control panelScan Option Settings Description General care and cleaning Maintaining Your PrinterCleaning the scanner glass and document backing Replacing ink cartridges Remove the protective cap from the cartridge Kodak ESP 5200 Series All-in-One Printer Replacing the printhead Remove the two plastic protective caps Maintaining Your Printer Click Tools and Documentation To update the softwareUpdating the software and printer firmware To update the firmware To update the printer firmwareTo update the software Checking ink levels Monitoring and adjusting printer performanceResetting factory defaults Troubleshooting Basic troubleshootingProblem Possible Solutions To select View Network Configuration , then press OKThen Paper jam Getting help on the WebPrint Quality missing colors, blank prints, etc Power status light Wi-Fi status lightPower light What it means Status lightsProduct and Safety Specifications Specifications and featuresPhoto printing features Copy document featuresCopy photo features Scanning featuresPaper tray features Ink cartridgesPhysical specifications WarrantyConnectivity Software supportSystem requirements Computer with Windows OSComputer with MAC OS Paper types supportedPhotos Paper sizes supportedPlain paper Labels Index card stock Safety information LCD screen safety Ink cartridge safetyRegulatory compliance FCC statementCanadian statements European compliance statementGerman compliance statement Industry Canada IC Radiation Exposure StatementEnergy Star Qualified All-in-One Printer Warranty Information Declaration of Conformity Index Pic Flick App, 23 plain paper Multiple pictures simultaneously, 36 resolution WPS router Zoom buttons Zooming and cropping pictures