Kyocera KM-NET manual Troubleshooting, Symptom Cause Remedy

Page 60

Troubleshooting

11.Troubleshooting

If trouble occurs with using KM-NET for Clients, carry out the applicable remedy indicated below. If the trouble persists, contact your service representative or authorized service center.

Symptom

Cause

Remedy

The utility does not start. Your computer does not meet the system requirements.

Upgrade or change your computer to meet the system requirements. For details, refer to System Requirements.

A version of Microsoft Internet Explorer 5.1 or earlier is being used.

Use Microsoft Internet Explorer 5.5 or later.

		Out of memory.	Close all unnecessary applications.

		The utility is already running.	It cannot be run twice.

Add	is grayed out.	A maximum of five printing	Reduce the number of connected
		systems have been added.	printing systems to add a new
			printing system.

No printing system is		The printing system has been	Start searching after the printing
discovered.		turned off.	system has been turned on.

		The printing system has been	Start searching after the printing
		removed from the network.	system has been connected to the
			network.

The printing system is printing or processing data.

Try to search for the printing system again after processing and printing are complete.

The KX Driver is not installed in your computer.

When the printing system is connected via local interface, the KX Driver must be installed in your computer.

TCP/IP or IPX/SPX protocol is not installed in your computer.

When the printing system is connected via network interface, TCP/IP or IPX/SPX protocol must be installed in your computer.

	The TCP/IP or IPX/SPX	Contact your network administrator.
	settings on your computer is
	not configured properly.

	Depending on the network
	router configuration, a printing
	system is undetectable.

	In some rare cases, heavy	Try to search again later or contact
	network traffic may prevent	your network administrator.
	this utility from detecting the
	printing systems.

56	KM-NET for Clients

Image 60

Contents Operation Guide KM-NET for ClientsLegal and General Information Regarding TrademarksTable of Contents Page Features What is KM-NET for Clients?System Requirements Support Language KM-NET for ClientsInstallation and Startup InstallationInstallation and Startup StartupMain Screen Views and ButtonsMain Screen Name and Icon Description Main Screen Name and Icon Description 3D View Settings Status Polling TabAudible notification Main Screen Appearance Tab Show 3D image 3D acceleratorShow on Taskbar Always on topAdding the Printing Systems Using Standard Mode Add Printing System WizardAdd Printing System Wizard Add PrintingAdding the Printing Systems Using Advanced Mode Local PrinterOption Description Network Address Add Printing System Wizard Select Local printerSelect Network address Import Printing Systems Select Import printing systemsAdding the Printing Systems Using History Mode Accessing the Properties Dialog Box PropertiesProperties Status Tab Input Tab Output TabMedia Tab Main Item Sub Item DescriptionPrinter Tab Landscape printingCopy Tab Scan Tab FAX Basic Tab NameMedia type Use MP trayOutput stack Properties Main Item Sub Item Description OFFFAX Advanced Tab Properties Main Item Sub Item Description Resources Tab Consumable Tab Counters TabManagement Tab Properties Main Item Sub Item Description Interface Tab TCP/IPAddress Book Address Book WindowAddress Book Address Book Search and Filtering Functions Edit Address Dialog Box Name TabCover page Tab Mail Tab FTP TabSMB Tab Address Book DescriptionFAX Tab ECMInternet FAX Tab Edit Group Dialog Box Adding Members Adding a member to the address listAdding a member to the member list Editing a memberDeleting a member What is Job Manager? Using the Job ManagerJob Manager Job ManagerOperation Menu Refresh icon Delete icon Print icon What is Job Viewer? Using the Job ViewerJob Viewer Job ViewerMain Item Sub Item Description Broadcast BroadcastBroadcast Frpo Parameter Setting Document Box Document Box WindowDocument Box Main Item Sub Item Description Document Box Main Item Sub Item Description PreviousNext ZoomCreating or Deleting a Document Box Creating a Document BoxDeleting a Document Box Editing a Document Box General TabFor the Custom Box and the FAX Box Description Security Tab Document Box For the Polling Box DescriptionTroubleshooting TroubleshootingSymptom Cause Remedy Try again after processing Page Page Rev .7

Related manuals

Manual 20 pages 24.92 Kb