Kyocera FS-C8100DN manual Print Quality Problems, Clean the separator

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Troubleshooting

Print Quality Problems

The tables and diagrams in the following sections define print quality problems and the corrective action you can take to solve the problems. Some solutions may require cleaning or replacing parts of the printer.

If the suggested corrective action will not solve the problem, call for service.

Printed Results			Corrective Action
Skewed-color printout			Perform color registration.
			Perform color registration using the printer operation panel.

Completely blank printout			Check the feed unit.
			Pull out paper cassette 1 and check if the feed unit is correctly installed.

Dropouts, horizontal streaks, stray dots	Refresh drum.
		Refer to the following procedures on the operation panel and try cleaning
		the drum surface using the printer’s built-in cleaning system.
	1		Press [Menu], and then press S or T to display Others >.
	2		Press X, and then press S or T to display >Service >.
	3		Press X, and then press S or T to display >>Drum. And then press
			[OK] twice.
	4		The message display shows Please wait, and then the drum starts
			turning and stops after approx. 100 seconds. The printer reverts to
			Ready.
		Clean the separator.
		Open the printer left cover 1 and clean the separator with a cleaning brush.
		Refer to Cleaning the Printer on page 3-13.

White vertical streaks	Clean the laser scanner unit.
		Perform the following procedures on the operation panel and try cleaning
		the laser scanner unit using the printer’s built-in cleaning system.
	1		Press [Menu], and then press S or T to display Others >.
	2		Press X, and then press S or T to display >Service >.
	3		Press X, and then press S or T to display >>LSU. And then press
			[OK] twice.
	4		The message display shows Please wait, and cleaning will be
			conducted for about 10 seconds. The printer reverts to Ready when
			cleaning is finished.

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Contents Operation Guide Page Contents Page Legal and Safety Information IBM Program License Agreement USBMonotype Imaging License Agreement Typeface Trademark AcknowledgementFCC Statement for users in the United States Compliance and ConformityRadio Frequency Transmitter Precautions for UseLaser Safety Laser NoticeViii CE Marking Directive Cdrh RegulationsOzone Concentration Declaration of Conformity for U.S.ACanadian Department of Communications Compliance Statement Declaration of Conformity AustraliaGroup for Energy Efficient Appliances Geea EN ISODisclaimer Energy Star ProgramXii SymbolsInstallation Precautions Other Precautions Power Supply/Grounding the MachinePrecautions for Use Xvi Xvii About the Operation Guide Bold Typeface Convention Description Example Italic TypefaceBracket Bold Text TypefacePage Machine Parts Components at the Left of the Printer Components at the Front of the Printer11 12 13 14 15 16 20 19 Components at the Right of the PrinterInternal Components Printing Operation Loading Printer Driver Printing from Application Software Printing Operation Maintenance General Information Loading Paper into the Cassette Loading PaperMaintenance Loading Paper into the MP Multi-Purpose Tray Loading paper into the optional paper feeder PF-750 YESSet paper into the paper cassette Toner Kits Toner Container ReplacementFrequency of toner container replacement Starter Toner ContainersReplacing the Toner Container Set the new toner container into the printer Be sure to insert the upper part of the container until Maintenance Cleaning the Printer Close the duplex unit A1 and the left cover Troubleshooting Tips Symptom Check Items Corrective ActionGeneral Guidelines White vertical streaks Clean the laser scanner unit Print Quality ProblemsClean the separator Perform color calibration Clean the developing unitGray background Refresh drum Troubleshooting Message Corrective Action Error MessagesClose mailbox cover A4/PLAIN CancelY,K Code Meaning Storage Error Codes Hard Disk ErrorsMemory Card Errors RAM Disk ErrorsPaper is jammed in the feed unit Clearing Paper JamsPossible Paper Jam Locations Paper jam message Description Reference LocationUtilizing Online Help Messages General considerations for clearing jamsPaper Cassette Paper Cassette Paper Cassette 3 or 4 option MP Tray Open the duplex unit A1 Troubleshooting Left Cover Troubleshooting Left Cover Top Cover Specifications Specifications Page Page Page Rev .1 2007.2 302HP56011